Cancellation service N°1 in France
Contract number:
To the attention of:
Cancellation Department – Real-Debrid
120 Rue Jean Jaurès
92300 Levallois‑Perret
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Real-Debrid service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Real-Debrid: Easy Method
What is Real-Debrid
Real‑Debrid is a subscription-based multi‑host downloader and link resolver that provides faster, higher‑quality streaming and downloading by giving users access to premium hosters. It operates as a paid enhancement to media players and streaming apps rather than as a storefront or marketplace.
How to cancel Real-Debrid
- Web (PC): Log in to your Real‑Debrid account on a PC, go to Plans, then click the gray “Cancel Service” button under your plan information.
- Google Play (Android): Go to play.google.com/store/account, find the Real‑Debrid subscription, and click “Cancel Subscription.”
- App Store (iOS): Real‑Debrid’s documentation does not show an in‑app cancellation method. Cancel the subscription through Apple’s subscription management in iOS Settings or the App Store (Apple handles billing and cancellations for App Store purchases).
What happens when you cancel
When you cancel Real‑Debrid, your subscription will not renew at the end of the current paid period; you typically retain premium access until the paid period expires. Canceling does not automatically delete your account or personal data - account information and settings normally remain unless you request deletion through Real‑Debrid support or account settings.
Will I get a refund?
Real‑Debrid’s policy and community reporting are restrictive on refunds. According to the Terms of Service, a user account can be refunded only if it has not been used within a short period after payment (the Terms state a refund may be possible if unused within 7 days; community discussions reference up to 14 days for unused accounts). In practice, Real‑Debrid and community reports indicate that any use of the account (even minimal) usually voids refund eligibility. If you purchased via Google Play or the App Store, those stores’ refund policies also apply and you may need to request refunds through Google or Apple rather than Real‑Debrid.
Real‑Debrid plans and pricing
| Plan | Approx. Price (CAD) | Period | Features |
|---|---|---|---|
| 15‑Day | ≈ C$4.25 | 15 days | Access to premium hosters, faster streaming |
| 30‑Day | ≈ C$5.60 | 30 days | Same as above |
| 90‑Day | ≈ C$12.60 | 90 days | Better per‑day value |
| 180‑Day | ≈ C$22.50 | 180 days | Best value per‑day |
Your consumer rights in Canada
Canadian federal consumer protections can include a limited “cooling‑off” period for some online purchases; however, those statutory rights more commonly apply to businesses located in Canada. Real‑Debrid is based in France and is not required to follow Canadian provincial/country refund rules unless it chooses to or a specific payment channel or retailer (Google/Apple) enforces one. For purchases made through Google Play or the App Store, you may additionally be able to request a refund through those platforms under their policies.
Customer experiences
User feedback on Real‑Debrid is mixed. Longtime users frequently praise reliability and consistent performance, calling it “the best” and “worth every penny.” On the other hand, many users report problems with customer support responsiveness, account flags or bans tied to IP changes or multiple purchases from the same IP, and that any use of the account typically disqualifies refunds. Canadian users have reported payment method problems (changes in accepted cards, PayPal issues) and workarounds such as virtual cards.
Documentation checklist
- Account email and username
- Purchase date and plan purchased
- Transaction ID, receipt or payment confirmation
- Payment method used (card type, PayPal, Google/Apple purchase)
- Evidence of account non‑use (if you are requesting a refund on that basis)
- Screenshots of subscription page / plan / billing statements
Common mistakes
Users commonly assume they can cancel or get a refund through the Real‑Debrid mobile app on iOS; in fact, App Store purchases are managed by Apple and must be cancelled through Apple’s subscription controls. Another frequent mistake is expecting a refund after any account activity - Real‑Debrid’s policy and community reports indicate even minimal use usually voids refunds. Many users also simply email support and assume quick action; reports suggest support can be slow or unresponsive, so maintain your own documentation.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (PC) - Cancel in account Plans | Possible if unused (Terms cite a short unused window - see Terms of Service; community reports up to 14 days). | Easy |
| Google Play - Cancel via play.google.com | Refund requests handled by Google Play policies; Real‑Debrid refund rules may not apply to store purchases. | Easy |
| App Store (iOS) - Manage via Apple | Refunds handled by Apple’s App Store policies; contact Apple for requests. | Moderate |
| Certified postal letter to operator (France) | The same Real‑Debrid policy applies; formal letters may be slower and are not guaranteed to secure a refund if account was used. | Hard |
After cancelling
After you cancel, keep copies of your cancellation confirmation (screenshot or email), receipts and any correspondence. If you need a refund, act quickly and provide clear evidence that the account was not used if that is your case. For store purchases, open refund requests through Google Play or Apple first, because those platforms control billing for purchases made through them. Helpful pages: Real‑Debrid main site (real-debrid.com), Google Play account subscriptions (play.google.com/store/account), and Apple subscription help (Apple: manage subscriptions). Keep monitoring your bank or card statement after cancellation to confirm no further charges.
Address
XT Network SARL
120 Rue Jean Jaurès
92300 Levallois‑Perret
France