Cancellation service N°1 in Cayman Islands
Contract number:
To the attention of:
Cancellation Department – Real Vision
P.O. Box 10315, Strathvale House, 90 North Church St
KY1 1003 Grand Cayman
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Real Vision service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Real Vision: Easy Method
What is Real Vision
Real Vision is a subscription-based media service that produces video and written content focused on finance, markets, and investing. It offers interviews, research, and commentary intended for individual investors and professionals seeking deeper analysis than typical mainstream financial media.
The service is delivered online via account-based access, with content organized into series, interviews, and special reports; subscriptions may include different tiers and billing options depending on promotions and packaging.
How to cancel Real Vision
- Check your Real Vision account settings and support pages first to confirm the cancellation steps shown there and to note any required account or order numbers.
- If cancelling by email or web form, use the address or form provided in your account and keep a copy of the confirmation message or transaction ID.
- To cancel by post, send a registered letter (“raccomandata A/R”) to the company address below. Postal cancellations typically become effective on the 10th business day after posting, so send early and retain the proof of posting and the registered receipt.
- In your cancellation request include your full name, email used for the account, subscription plan, order/transaction number (if available), and a clear statement that you wish to cancel and stop any future billing.
- After sending, monitor your bank/card statements for at least one billing cycle to confirm recurring charges have stopped; if charges continue, contact your payment provider as well.
What happens when you cancel
When you cancel, access to Real Vision content may end immediately or at the end of the current paid period depending on the terms you agreed to. Check your account confirmation or the service terms to see whether you retain access until the end of the billing cycle or lose it right away.
Automatic renewal will be stopped for future billing after cancellation takes effect, but past payments already processed are typically not reversed automatically. Your account data such as viewing history and profile details may be retained according to Real Vision’s privacy policy; you can request deletion or export as described in their privacy or account settings.
Will I get a refund?
Refunds depend on Real Vision’s stated refund policy and on the timing and reason for cancellation. Generally, subscriptions paid in advance are not guaranteed to be refunded for unused time unless the publisher’s terms, a promotion, or consumer protection rules require it. Trial-period cancellations are often treated differently and may qualify for a full refund if cancelled before the trial ends.
If you believe you are entitled to a refund (for example, due to a billing error, double charge, or misleading information), contact Real Vision support with documentation and, if necessary, your payment provider to dispute the charge. In some provinces, consumer protection laws may provide additional remedies.
Real Vision plans and pricing
| Plan | Price | Billing period |
|---|---|---|
| Monthly | Varies | Monthly |
| Annual | Varies | Yearly |
| All‑Access / Premium | Varies | Monthly or Yearly (depends on selection) |
Your consumer rights in Canada
Canadian consumer protection is largely provincial and varies across the country. Generally you are entitled to clear disclosure of subscription terms, pricing, renewal practices, and cancellation methods before you subscribe. If automatic renewals were not clearly disclosed or your consent was not obtained, provincial consumer protection offices may grant remedies.
You also have the right to accurate receipts and records of transactions, and to dispute unauthorized or incorrect charges through your card issuer. For specific rules and how they apply in your province, consult your provincial consumer protection office or the federal resources at the Government of Canada’s consumer pages.
Customer experiences
User reports about Real Vision commonly note high-quality interviews and deep analysis as strengths, but some customers find pricing and the variety of subscription tiers confusing. Positive experiences frequently mention value for intensive market research users; negative feedback often concerns difficulty cancelling or unexpected renewals when the cancellation process was not clearly followed.
Because experiences vary by the plan, promotion, and how cancellation was processed, many recommend documenting every step and confirming cancellation through written proof or account confirmations.
Documentation checklist
- Account email, username, and subscription/order number (if available)
- Date and method of purchase, and a copy of the original receipt or confirmation
- A copy of your cancellation request (email thread, web form screenshot, or registered mail receipt)
- Proof of posting/registered mail receipt (“raccomandata A/R”) and any delivery confirmation
- Bank or card statements showing the charge(s) to dispute if needed
Common mistakes
One common mistake is assuming cancelling in-app or deleting the app also cancels the subscription; many services require cancellation through the account settings or the original purchase channel. For example, if you subscribed through a third-party app store, you may need to cancel through that store rather than the Real Vision website.
Another frequent error is sending a regular (non‑registered) letter or an informal message without keeping proof; because postal cancellations can take effect only after a set number of business days, not having proof of dispatch or the registered receipt can make disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via account/web form | Depends (per terms) | Low |
| Email support | Depends (case-by-case) | Medium |
| Registered mail (“raccomandata A/R”) | Depends; strong proof for disputes | Medium - High (requires postal steps) |
After cancelling
After you cancel, keep copies of all confirmations and monitor your payment method for at least one additional billing cycle. If a charge recurs, contact Real Vision support with your cancellation documentation, then contact your card issuer to dispute unauthorized recurring charges if the company does not resolve it.
Helpful links: Real Vision support/help center (check your account for the exact support link), Government of Canada consumer information at https://www.canada.ca/en/services/consumer.html, and general dispute guidance from your bank or card provider (check issuer website). If you need provincial guidance, search your province’s consumer protection office website for automatic renewal and subscription rules.
Address
P.O. Box 10315, Strathvale House, 90 North Church St, Grand Cayman, KY1‑1003, Cayman Islands
Send cancellations by registered mail (“raccomandata A/R”) and retain the registered-post receipt; postal cancellation is generally effective on the 10th business day after posting.