Postclic is an independent certified electronic mail service. We are neither affiliated with, nor partners of, nor mandated by Relume, whose name is mentioned solely to identify the recipient of your letter. The trademarks and logos cited belong to their respective owners.
Postclic premium unlimited: promotional offer at $1.47 for 48h, then $79.87 per month without commitment
Send an e-Postclic to Relume
Tracked, timestamped, and certified digital mail
What type of action would you like to take?
Choose the type of mail to generate. The template will be adapted automatically.
The form then adjusts based on your choice
Cancellation service #1 in Canada
Digital mail
certified, timestamped, tracked, and
recorded on the blockchain
delivered instantly worldwide
Postclic unlimited plan
Promotional offer at $1.47 for 48 hours
then no commitment, $79.87 per month
to keep966649193710
Cancellation Relume: Easy Method
What is Relume
Relume is a design and component library product used to accelerate Webflow and Figma workflows by providing prebuilt, copyable UI components and workflow tools. It operates on a freemium model: a free plan is available and paid subscriptions add additional features and access.
How to cancel Relume
- Cancel via the web dashboard: log in to your Relume account, go to Account → Subscription or Billing, and select “Cancel Subscription.” This downgrades you to the free plan immediately; keep a screenshot or confirmation message for your records.
- Cancel by email: send a cancellation request to [email protected]. Include your account email, purchase date, and any subscription ID. Allow time for a support reply and keep the sent message and any response.
- If you purchased through Apple App Store or Google Play, manage or request cancellation/refund through Apple/Google’s subscriptions panel - Relume’s public documentation does not describe direct App Store / Google Play cancellation steps.
What happens when you cancel
When you cancel a Relume web subscription it will typically downgrade to the free plan and stop future billings. Your previously copied components will continue to work in your Webflow and Figma projects after cancellation. Your account data and library access may change depending on the free plan limits; keep exported assets or copies of important work. Cancellation should prevent future renewals, but always confirm you receive a cancellation confirmation and monitor your card or bank statement for unexpected charges.
Will I get a refund?
Relume’s stated web refund process asks users to contact [email protected] (or use their support channel) within 10 days of purchase to request a refund; refunded amounts may be reduced by Stripe processing fees. Some secondary sources and user reports reference a 30‑day refund window, while community reports describe cases where users were charged despite timely cancellation and received refunds minus Stripe fees. If you purchased through Apple or Google, refunds are handled under those platforms’ policies rather than Relume’s published web policy.
Relume plans and pricing
| Plan | Price | Notes |
|---|---|---|
| Free | $0 | Basic access; downgraded to this after canceling a paid subscription. |
| Paid Subscription | Varies | Paid tiers and exact pricing are listed on Relume’s site; billing uses Stripe for web purchases. |
| In‑app (App Store / Google Play) | Varies | Pricing and refund handling follow Apple/Google platform policies; Relume does not publish platform‑specific cancellation details. |
Your consumer rights in Canada
Canadian consumers are protected by federal and provincial laws (for example, the Competition Act and provincial consumer protection statutes) that prohibit misleading practices and allow remedies for improper charges. If a refund or fee deduction (such as retained Stripe processing fees) was not clearly disclosed or appears unfair, you may raise a complaint with provincial consumer protection agencies or seek a chargeback through your bank or card issuer. Purchases made through Apple or Google may be subject to their in‑app purchase refund procedures, which you can pursue separately.
Customer experiences
User reports are mixed. Some customers praise Relume’s fast customer support and willingness to issue refunds when mistakes happen and value the time saved in Webflow and Figma workflows. Other users have reported being charged despite cancelling during trials and described refunds that did not cover Stripe processing fees; a few reviewers have characterized those experiences as billing failures or misuse. These reports indicate responsiveness in some cases but also occasional billing disputes - keep documentation to support any claims.
Documentation checklist
- Account email and username used for the Relume subscription
- Date and method of purchase (receipt, Stripe confirmation, App Store / Google Play receipt)
- Screenshots showing subscription status, trial expiration date, and any cancellation confirmation
- Copies of email correspondence with [email protected] and any replies
- Bank or card statement lines showing the charge(s) you are disputing
Common mistakes
Common pitfalls include assuming a trial auto‑cancels without confirming, not saving a cancellation confirmation or screenshot, and not checking which platform (web vs App Store / Google Play) processed the charge. Users also sometimes expect Stripe processing fees to be refunded in full; Relume’s web policy indicates refunded amounts may be reduced by such fees. If you purchased through Apple or Google and try to cancel on the Relume website, the platform purchase may remain active unless you cancel via the app store.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web dashboard (Account → Subscription) | Possible - contact support; web policy allows refunds when requested (may be reduced by Stripe fees) | Low (immediate cancellation; follow up with support if you need a refund) |
| Email to support ( | Possible - submit request within stated refund window; amount may vary | Medium (depends on response time and documentation) |
| Apple App Store / Google Play | Depends on platform - refunds handled by Apple/Google; Relume has no published platform policy | Varies (platform processes differ; may require a separate request) |
After cancelling
After you cancel, confirm you received a cancellation confirmation and monitor your card or bank statement for one or two billing cycles. If you need a refund, contact [email protected] promptly and include your documentation checklist. For web purchases review Relume’s terms at relume.io/legal/terms and for the component library visit the public library at library-relume-io.relume.work. If a charge is clearly unauthorized or improperly processed, consider contacting your card issuer to request a chargeback while you continue to pursue the vendor resolution.
Address
Relume Tech Pty Ltd c/o FIELD LLP, 213‑304 Old Canmore Road, Canmore, Alberta, T1W 0L5, Canada
Similar cancellation services
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Jacob Bouchard
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.
FAQ
To cancel your Relume subscription, log in to your account, navigate to Account → Subscription, and select 'Cancel Subscription.' Keep a screenshot or confirmation message for your records. Alternatively, you can send a cancellation request via registered mail to the address shown on your bill.
When you cancel your paid Relume subscription, your account will downgrade to the free plan immediately, and you will stop future billings. Your previously copied components will continue to work in your projects, but access to premium features will be lost.
You may be eligible for a refund if you contact support within 10 days of purchase. Refund requests can be made via email or registered mail, but keep in mind that amounts may be reduced by Stripe processing fees.
As a Canadian consumer, you are protected by laws that prohibit misleading practices and allow remedies for improper charges. If you feel your cancellation or refund was mishandled, you can raise a complaint with provincial consumer protection agencies or seek a chargeback through your bank.
Common mistakes include not keeping proof of cancellation, failing to check for confirmation, and overlooking the refund request window. Always ensure you have documentation of your cancellation and monitor your billing statements for any unexpected charges.