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I hereby notify you of my decision to terminate the contract relating to the Respontika service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Respontika: Easy Method
What is Respontika
Respontika is a mobile app that offers relationship coaching through in‑app subscription plans. It connects users with guidance and automated coaching features designed to help with communication and relationship skills.
The service is distributed through app stores and (in some cases) directly by the merchant; billing and subscription management depend on where you purchased the subscription.
How to cancel Respontika
- Identify where you were billed (Apple App Store, Google Play, or directly via a website). Look at your receipt or your payment provider for the merchant name and order ID.
- If you purchased through the Apple App Store: open Settings on your iPhone/iPad → tap your name → Subscriptions → select Respontika → Cancel Subscription. For refunds use Apple’s reporting/refund process.
- If you purchased through Google Play: open Google Play Store → Profile → Payments & subscriptions → Subscriptions → select Respontika → Cancel subscription. For refunds use Google Play’s refund process.
- If you purchased directly from Respontika’s website or a merchant page: sign in to your account on that site, go to Account or Billing → Subscriptions → cancel; if no self‑serve option exists, contact the merchant’s support and provide your order details.
- If you need to send formal legal correspondence (for dispute or termination), send a registered letter (raccomandata A/R) to the legal address (see Address section below) and keep proof of delivery.
What happens when you cancel
When you cancel a subscription, cancellation typically prevents future automatic renewals. For App Store and Google Play purchases, cancelling stops the next renewal but generally leaves access active until the end of the already‑paid period.
Account data and any content created in the app are handled according to Respontika’s privacy policy; cancelling a subscription does not always delete your account. If you want data removed, follow the app’s account‑deletion process or contact support and request deletion, and retain copies of confirmations.
Will I get a refund?
Refunds depend on where the purchase was made and the merchant’s policy. Subscriptions bought through Apple or Google are usually refunded through their respective refund processes; the app developer does not directly control refund approval for store purchases. If you bought directly from the merchant, refunds are subject to Respontika’s billing/refund policy and may be granted in cases such as duplicate charges or billing errors.
If you believe you qualify for a refund, gather your receipt and transaction details and contact the appropriate party promptly (Apple, Google, or the merchant). If a billing error is involved, provide clear evidence. Chargebacks with your bank or card issuer are an option but may complicate or slow resolution and can trigger merchant responses; attempt direct resolution first.
Respontika plans and pricing
| Plan | Price (CAD) | Billing period | Features |
|---|---|---|---|
| Weekly premium plan | C$11.99 | Weekly | Unlimited relationship coaching (in‑app purchase) |
| Monthly premium plan | C$19.99 | Monthly | Unlimited relationship coaching (in‑app purchase) |
| Yearly premium plan | C$69.99 | Annual | Unlimited relationship coaching (in‑app purchase) |
Your consumer rights in Canada
Canadian consumer protections vary by province but generally require clear disclosure of automatic renewal terms and cancellation instructions. If terms were not clearly disclosed, provincial consumer protection offices may provide remedies. You also have privacy rights under federal and provincial privacy laws - personal data access and correction requests are typically allowed, and the federal Privacy Commissioner handles PIPEDA matters for commercial organizations.
For billing disputes, you can contact the app store operator (Apple/Google), your payment card issuer, or your provincial consumer protection agency. Small claims court is an option for monetary disputes if informal resolution fails. This is general information, not legal advice; consult a lawyer for formal legal steps.
Customer experiences
Users report a range of experiences: many find the coaching tools useful and straightforward to manage, while others encounter the common friction points of in‑app subscriptions - difficulty identifying which merchant billed them and confusion between deleting the app and cancelling the subscription.
When problems arise, most successful resolutions come from documenting the purchase, contacting the store provider (Apple/Google) or the merchant promptly, and following the store’s refund procedures. Formal letters or legal steps are used rarely, generally after other attempts have failed.
Documentation checklist
- Order receipt and transaction ID (from App Store/Google Play or merchant email)
- Date(s) of charge(s) and the billed amount
- Payment method (last four digits of card, Apple/Google account email)
- Screenshots of subscription status in the app/store and of any error messages
- Copies of all correspondence with support and proof of any sent registered letter
Common mistakes
One common mistake is deleting the app but leaving the subscription active; the subscription must be cancelled in the app store or account billing page. Another is cancelling the account without saving receipts or order IDs, which makes refund or dispute requests harder. People sometimes contact the wrong party - contact the store that billed you (Apple/Google) when purchases were made through their store. Finally, initiating a chargeback before attempting store or merchant support can prolong resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store | Handled by Apple; request via Apple refund process | Low - Medium |
| Google Play | Handled by Google; request via Google Play refund process | Low - Medium |
| Website / Direct merchant support | Depends on merchant policy; contact support with receipt | Medium |
| Registered letter / Legal action | Possible through legal claim but not an immediate refund method | High |
After cancelling
After you cancel, keep receipts and cancellation confirmations and monitor your card or bank for any unexpected charges. Export or back up any app content you want to keep, and if you need account deletion, follow the app’s data‑deletion steps or contact support with a written request.
Useful official pages: App Store subscription management and refunds at Apple Subscriptions & Refunds, Google Play refunds at Google Play Refunds, and general Canadian consumer guidance at your provincial consumer protection website or the federal Office of the Privacy Commissioner at priv.gc.ca.
Address
For legal correspondence (recommended as a registered letter, raccomandata A/R) send to the legal address of Respontika Inc.:
701 Tillery Street, Unit 12‑1539, Austin, Texas 78702, United States
Note: your billing receipt may show a different merchant name or entity (for example, a billing entity in Wilmington, DE or Spiritika Limited in Cyprus). Check your receipt for the exact merchant and contact details before sending formal correspondence.