Cancellation service N°1 in Spain
Contract number:
To the attention of:
Cancellation Department – Resumaker
Avenida Diagonal 534
08006 Barcelona
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Resumaker service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Resumaker: Easy Method
What is Resumaker
Resumaker (Resumaker.ai) is an online résumé and CV builder that offers templates, formatting guidance, and subscription plans for ongoing access to editing and export features. It operates as a web service with recurring subscription billing and provides terms of service describing cancellation and refund rules.
How to cancel Resumaker
- Log in to your account at resumaker.ai, go to your subscription settings and follow the on-screen cancellation steps. Cancelling through your account stops future renewals if done in time.
- If you cannot cancel via the site, send an email to support expressing your intent to cancel at least 7 days before the end of the current billing cycle; include your account email and any subscription details. The company’s Terms of Use require notification at least seven days before renewal. See the cancellation page at Cancel your subscription and the Terms of Use at Resumaker.ai Terms of Use.
What happens when you cancel
When you cancel before the next renewal, future subscription charges stop from the following billing period onward. Your current billing period typically remains active until its scheduled end; cancelling does not usually prorate or refund the current period’s fees. Your account access and ability to edit or download resumes will generally continue until the end of the paid term unless otherwise stated. The Terms of Use describe these effects; keep copies of confirmation messages and timestamps when you cancel.
Will I get a refund?
Resumaker’s policy states that all sales are final and refunds are not generally granted. The right to withdraw during a 14-day trial period applies only if you have not expressly consented to receive and begin using digital content; once you begin use, that right is lost. An exception exists if the service is not provided within 30 days of purchase - in that circumstance you may be entitled to terminate and receive a full refund, subject to any deductions by payment processors. See the Terms of Use for full wording: Resumaker.ai Terms of Use.
Resumaker plans and pricing
| Plan | Price (CAD) | Notes |
|---|---|---|
| Standard / Pro / Other | Varies | Available pricing in USD; no definitive CAD pricing found. See site for current pricing. |
Your consumer rights in Canada
Under Canadian consumer protection laws, companies must clearly disclose recurring charges and trial terms. Consumers have the right to cancel recurring agreements and to dispute unauthorized charges. Given recurring complaints about unclear subscription triggers and difficult cancellations, document all interactions, keep receipts and screenshots, and contact your financial institution if you see unauthorized charges. If you cannot resolve the issue with the merchant, you may escalate to your provincial consumer protection office or file a complaint with your payment provider.
Customer experiences
Reviews are mixed. Many users praise Resumaker for an easy-to-use interface, modern templates and helpful formatting that aided job searches; see customer testimonials on review sites. However, there are frequent negative reports of unexpected recurring charges, unclear cancellation paths, and unresponsive support. These complaints often focus on difficulty stopping renewals and continuing charges after users believed they had cancelled. For a sample of user feedback, see reviews at Trustpilot.
Documentation checklist
- Account email and username; subscription plan name and billing cycle dates.
- Order confirmation, receipts, and screenshots of billing or subscription pages.
- Cancellation confirmation (email or on-site screenshot) or sent cancellation request with date/time.
- Bank or card statements showing the charge(s) and dates.
- Copies of any support tickets, replies, and proof of attempts to contact support.
Common mistakes
Common mistakes include assuming canceling an app on a mobile device is sufficient when the subscription is billed through the Resumaker website, missing the “at least 7 days before renewal” window so a charge renews, and failing to keep clear documentation of cancellation attempts. Another frequent error is not recognizing that starting a trial with explicit consent to begin digital content can waive the 14‑day withdrawal right. If you expect a refund, ensure you have proof that the company failed to deliver within 30 days or that charges were truly unauthorized.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via Resumaker website/account or email support | No (generally), except limited exceptions in terms | Low - Medium |
| Cancel via App Store / Google Play | Depends on store policies (not specified by Resumaker) | Medium - High |
| Dispute charge with bank / card issuer | Possible if charge is unauthorized | Medium |
| Terminate by written letter to company address | No (generally), except limited exceptions in terms | Medium |
After cancelling
After you cancel, keep all confirmation emails and screenshots and monitor your card or bank statements for further charges. If an unexpected charge appears, contact Resumaker support immediately and your payment provider to dispute the transaction if necessary. Helpful links: the Resumaker cancellation page at Cancel your subscription, the Terms of Use at Resumaker.ai Terms of Use, and customer reviews at Trustpilot. If you need consumer protection help in Canada, contact your provincial consumer protection office or your payment card company.
Address
Resumaker S.L., Avenida Diagonal 534, 08006 Barcelona, Spain