Cancellation service N°1 in Spain
Contract number:
To the attention of:
Cancellation Department – Resumecoach
Av. Litoral 12‑14, 5° floor
08005 Barcelona
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Resumecoach service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Resumecoach: Easy Method
What is Resumecoach
Resumecoach is an online resume and cover-letter service that uses templates and AI-guided tools to help users create tailored resumes, cover letters and downloadable files. It offers subscription plans (monthly and annual) with features such as unlimited tailored documents, downloadable PDFs/TXT and online sharing.
How to cancel Resumecoach
- Cancel on the web: log into your ResumeCoach account, go to Account Settings → Manage my account → Cancel membership → Yes, cancel my account. You should receive a cancellation confirmation. Unsubscribe page.
- Cancel by email: send a cancellation request to contact@resumecoach.com and keep a copy of the sent message and any reply.
- If you subscribed through Apple (iOS), cancel through Apple Subscriptions in your iPhone/iPad settings (Settings → your name → Subscriptions). ResumeCoach’s web cancel may not stop App Store billing; cancel in Apple if billed there. For details see Apple support: Manage subscriptions on your iPhone, iPad or iPod touch.
- If you subscribed through Google Play, cancel in Google Play: open Google Play → Payments & subscriptions → Subscriptions. ResumeCoach’s web cancel may not stop Google billing. See Google support: Cancel a subscription.
- Send registered mail (raccomandata A/R) to the company’s corporate address in Barcelona if you want a formal paper cancellation. Use a signed, trackable method and keep the receipt. Address: Lead Career SL, Av. Litoral 12‑14, 5° floor, 08005 Barcelona, Spain.
What happens when you cancel
When you cancel, ResumeCoach typically stops future auto‑renewals so you should not be billed again after the current paid period ends. Some users report that access is revoked immediately upon cancellation; others report access continues until the end of the paid period. Because practices vary, always confirm the cancellation confirmation and check whether your account remains active until the end of the billing cycle.
Data and documents you created on the platform may remain in your account or be deleted depending on company policy. Save copies of important resumes and cover letters before cancelling. Monitor your bank/credit card statements for any post‑cancellation charges and keep cancellation confirmations for disputes.
Will I get a refund?
ResumeCoach’s stated refund approach is limited: only the most recent “membership fee” charged in the month of cancellation may be refunded upon request, with only one refund allowed per account in a 12‑month period. They offer a 14‑day trial period that converts to a paid subscription if not cancelled; some sources describe a 14‑day money‑back guarantee for remaining time but not prorated refunds for partial months.
Consumers have reported inconsistent outcomes - some receiving refunds when requested, others reporting denied claims or charges occurring despite timely cancellation. If you believe charges were taken unfairly (for example, during a trial you cancelled in time), document your cancellation and request a refund in writing; if denied, you can escalate to your bank or relevant consumer protection agency.
Resumecoach plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium (monthly) | ≈ C$40.11 per month | Monthly | Unlimited tailored resumes & cover letters, PDF & TXT downloads, online sharing, advanced AI guidance |
| Premium (annual - approximate) | ≈ C$20.37 per month (billed ≈ C$244.40/year) | Annual | Same Premium features, lower effective monthly cost |
Your consumer rights in Canada
Under Canadian consumer protection principles, businesses must disclose recurring billing terms clearly and obtain informed consent for auto‑renewals. If trial terms were unclear, cancellation options were not reasonably accessible, or billing continued after cancellation, consumers may have grounds to request refunds or file complaints with provincial consumer protection offices. Practices that obscure pricing or make cancellation difficult can be considered unfair.
If you encounter problems, you can contact your card issuer to dispute unauthorized charges, file a complaint with the consumer protection office in your province, and consider reporting patterns to industry watchdogs. Keep documentation of your cancellation attempts and any company responses to support your case.
Customer experiences
Reviews are mixed. Positive comments highlight a user‑friendly interface, helpful AI suggestions, modern templates and affordability compared with hiring a professional writer. Many users find the product convenient for building and exporting resumes.
Negative reports focus on unexpected subscription charges after low‑cost trials, difficulty cancelling or unclear auto‑renewal disclosures, and denied refund requests. Several complaint platforms describe delays or denials in resolution and users who say they continued to be billed after cancelling. Because experiences vary, document every step when you cancel.
Documentation checklist
- Account‑related screenshots (account settings, subscription page, cancellation confirmation)
- Receipts and billing statements showing charges (bank/credit card statements)
- Email records (cancellation requests and any replies from ResumeCoach)
- App Store / Google Play subscription screenshots if billed via those platforms
- Dates and times of trial start, trial cancellation, and any attempted cancellations
- Registered mail tracking number and receipt if you posted a letter to the Barcelona address
Common mistakes
Users commonly assume that cancelling on the website stops charges when the subscription was actually charged through Apple or Google; cancelling in the app store is required in those cases. Another frequent error is not saving a confirmation: if you don’t keep a copy of the cancellation confirmation or the sent email, it’s harder to prove you cancelled. Relying on a verbal phone promise without written confirmation and waiting until just before renewal are further examples that can complicate refunds or disputes.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website cancel (Account Settings → Cancel) | Refunds possible but limited to last membership fee and at company discretion | Low to Moderate - immediate confirmation usually available |
| Email to contact@resumecoach.com | Refunds possible by request; responses vary | Moderate - depends on response time and record keeping |
| Apple App Store subscription | Refund handling through Apple; company cannot stop App Store billing directly | Moderate - cancel via Apple, request refund via Apple if needed |
| Google Play subscription | Refund handling through Google Play; company cannot stop Google billing directly | Moderate - cancel via Google Play, request refund via Google if needed |
| Registered mail to Barcelona (formal written notice) | May strengthen dispute record; refund still at company discretion but provides legal proof of notice | Higher - slower but stronger proof (use tracked, signed delivery) |
After cancelling
After you cancel, confirm you received a written cancellation confirmation and monitor your bank or card statements for at least one billing cycle. If you see unexpected charges, contact ResumeCoach in writing and open a dispute with your card issuer if necessary.
Helpful links: ResumeCoach unsubscribe page: https://www.resumecoach.com/unsubscribe; Apple subscriptions help: https://support.apple.com/en-ca/HT202039; Google Play subscriptions help: https://support.google.com/googleplay/answer/7018481. For dispute guidance and consumer resources, see general cancellation advice: DoNotPay: how to cancel ResumeCoach and consumer complaint summaries such as SiteJabber reviews.
Address
Lead Career SL
Av. Litoral 12‑14, 5° floor
08005 Barcelona, Spain