Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Resume.Com
1875 Century Park E
90067 Los Angeles
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Resume.Com service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Resume.Com: Easy Method
What is Resume.Com
Overview
Resume.Com (branded in places as Resume.co/Resume.co services) provides an online resume and cover-letter builder with templates, exports, and AI-assisted content tools. The service documentation indicates a free plan with resume-building features and PDF/plain-text exports, though some third-party reviews reference unexpected charges related to subscription behavior or add-on products.
Support and billing for web purchases are handled via Resume.co contact channels; purchases through mobile devices are typically governed by the App Store (Apple) or Google Play billing systems.
How to cancel Resume.Com
- Web (Resume.co): To cancel at any time - even during a trial - contact Resume.co support by phone at 1-855-568-0962 or by email at support@resume.co. You can also send cancellation or legal notices to legal@resume.co or by certified/registered mail to the legal address (see Address section). Keep a copy of your cancellation request and request a written confirmation.
- App Store (iOS) and Google Play: If you subscribed through Apple or Google, cancel the subscription through your device settings (Apple ID subscriptions or Google Play subscriptions). Refunds and subscription management for in-app purchases are governed by Apple/Google policies.
What happens when you cancel
For web purchases through Resume.co, cancellations are accepted at any time. If you cancel during a paid billing cycle, most documentation indicates you will retain access until the end of the current billing period. For trials, cancellation should prevent future charges but it is important to obtain confirmation.
Subscriptions purchased through Apple or Google stop recurring billing according to their platform rules; access timing may follow the remaining paid period or end immediately depending on the store. Account data and stored resumes are subject to the provider's data retention policy - request specific details from support if you need export, deletion, or retention confirmation.
Will I get a refund?
Resume.co’s policy states full refunds are available if requested within 30 days of the initial web purchase by contacting support (phone or email). The Help Center also references a 'hassle-free' full refund within 14 days for payments made within the last 90 days - this can create overlap in practice. Refunds for purchases made through Apple or Google must be requested through those stores and follow their refund processes. If you believe a refund was mishandled, keep documentation and consider escalating to your payment provider or a consumer protection agency.
Resume.Com plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Free | C$0.00 | Unlimited/Always | Full resume builder functionality, PDF/plain text export, dashboard access |
Your consumer rights in Canada
Under Canadian consumer protection rules, digital products and subscription services generally require clear disclosure of recurring charges and a reasonable cancellation mechanism. Many provinces provide at least a 14-day right of withdrawal for certain purchases. If you encounter misleading practices, difficulty cancelling, or denied refunds, you may file complaints with provincial consumer-protection agencies (for example, Consumer Protection BC), contact your payment provider to dispute charges, or report incidents to the Canadian Anti-Fraud Centre.
Customer experiences
Public reviews are mixed and sometimes appear to reflect different entities or experiences: Resume.co (the service handling web billing) shows positive Trustpilot feedback for user-friendliness and resume quality, while reviews specifically referencing Resume.com report many complaints about unexpected or recurring charges, difficulty cancelling, and slow or unresponsive customer service. Given this mix, it is important to confirm you are contacting the correct support channel for your purchase and to retain clear records of transactions and cancellation requests.
Documentation checklist
- Purchase confirmation or receipt (email or on-screen)
- Billing statement or credit card charge showing the vendor name and date
- Account email and username, and any order or subscription ID
- Cancellation request (sent email or phone call log) and any confirmation
- Any screenshots of UI showing trial/price terms, and correspondence with support
Common mistakes
Users commonly assume a trial will cancel automatically or that closing an app will stop billing - always confirm cancellation with a written confirmation. Another frequent mistake is cancelling the wrong account (for example, cancelling a free account while a paid subscription remains tied to a different email or through Apple/Google). Some consumers fail to collect receipts or confirmation emails, making disputes harder to support. If you receive unexpected charges, act promptly: contact support, request confirmation of cancellation, and consider notifying your card issuer if charges continue.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (Resume.co support: phone/email/legal mail) | Full refunds generally available within 30 days; Help Center mentions a 14-day hassle-free window for recent payments | Moderate - official policy supports refunds but some user reports indicate occasional delays or confirmation issues |
| App Store (iOS) | Refunds handled by Apple via App Store; subject to Apple's review and policies | Low to Moderate - canceling is straightforward via device settings; refunds require Apple request |
| Google Play | Refunds handled by Google Play according to its refund policy | Low to Moderate - cancel via Google Play subscriptions; refunds follow Google processes |
After cancelling
After you cancel, save your cancellation confirmation and monitor your payment method for any further charges. If a billed charge appears after cancellation, contact Resume.co support (phone or support@resume.co) and your card issuer to dispute the charge if necessary. For policy details, review the provider’s terms and refund statements at Resume.co Terms and Conditions and the Help Center refund page at Resume.co Refund Policy. If you suspect fraud or deceptive practices, consider contacting the Canadian Anti-Fraud Centre at antifraudcentre-centreantifraude.ca or your provincial consumer-protection office (for example, Consumer Protection BC).
Address
Job Flow LLC Attn.: Legal 1875 Century Park E, Los Angeles, CA 90067