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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Scoresense service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Scoresense: Simple Process
What is Scoresense
ScoreSense is a subscription service that provides access to credit scores and reports, tools for tracking credit across the three major U.S. credit bureaus, daily alerts and identity‑theft protection features. The service is operated from the U.S.; Canadian users commonly subscribe using U.S. dollar pricing and U.S. terms of service.
How to cancel ScoreSense
- Via web: Log into your ScoreSense account and look under Account or Billing for a "Manage Subscription" or "Cancel Membership" option. If you do not see a cancel button, contact customer care. See a step guide at 19pine.ai.
- Via phone: Call ScoreSense Customer Care at 1‑800‑972‑7204 (Mon - Fri 8:00 AM - 8:00 PM CST; Sat 8:00 AM - 5:00 PM CST; Sun Noon - 6:00 PM CST). Be prepared to provide your Member ID or SSN (or last 4 digits) and your address, request cancellation, and ask for a confirmation number.
- Via Apple App Store (iOS): If your subscription was set up through Apple, open iPhone Settings → Apple ID → Subscriptions → ScoreSense → Cancel Subscription. See 19pine.ai for steps.
- Via Google Play (Android): If the subscription was charged via Google Play, open the Play Store → profile → Payments & subscriptions → Subscriptions → select ScoreSense → Cancel subscription. See 19pine.ai.
- In writing (recommended when disputing later): Send a registered, return‑receipt request (e.g., raccomandata A/R) to ScoreSense Customer Care at the P.O. Box address below and follow up by phone - this creates a dated, trackable record.
What happens when you cancel
When cancellation is processed, auto‑renewal should stop so no further recurring charges are initiated. Access to ScoreSense features normally continues until the end of the current billing period you already paid for. Your account data (profile and historical reports) may remain on ScoreSense systems according to their data‑retention and privacy policies; if you need copies of reports or account records, export or save them before cancelling.
Will I get a refund?
ScoreSense generally does not provide refunds for mid‑billing‑cycle cancellations; canceling usually stops future renewals but does not prorate or refund the current period. If you cancel after the 7‑day trial ends you will typically be charged the full monthly fee; refunds are not guaranteed. In some cases calling customer care and explaining your situation has resulted in a discretionary refund, but documented reports show many refund requests are denied - especially if submitted after the billed date. If you believe a charge is unauthorized, you may also dispute it with your card issuer or payment provider.
Scoresense plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| 7-Day Trial | US$1.00 | One‑Time (7‑day) | Trial access to credit scores and reports |
| Monthly Membership | US$29.95 | Monthly | Three‑bureau scores & reports, daily alerts, ScoreTracker™, ScoreCast™, identity theft insurance (up to $1M) |
Note: Prices shown are in USD. No CAD‑denominated pricing was found on public pages.
Your consumer rights in Canada
Canadian consumer protection requires clear disclosure of trial terms, auto‑renewal and cancellation procedures for digital subscriptions; some jurisdictions allow a "cooling‑off" period (commonly about 14 days) for distance purchases where the consumer can cancel. ScoreSense is U.S.‑based and its published terms may not offer Canadian‑specific refunds or a statutory cooling‑off remedy. If you are charged without proper disclosure or believe a charge is unauthorized, you can contact ScoreSense customer care, keep documentation of your cancellation attempts, and raise a dispute with your bank or credit card issuer. You may also consult your provincial consumer protection office for further guidance on cross‑border digital subscription issues.
Customer experiences
Reviews are mixed. Many users appreciate access to three‑bureau scores and the monitoring tools, and some report professional, helpful interactions with customer service. However, a substantial number of customers report difficulty canceling (finding no web cancel button, or being charged after they thought they had cancelled), complaints about low‑cost trials that auto‑renew at higher monthly fees, and frequent refusals of refund requests. Some users also say the scores provided differ from official FICO scores and from what the credit bureaus show.
Documentation checklist
- Account username/email, Member ID (if available), and last‑4 SSN (do not send full SSN by unsecured channels).
- Date/time you canceled (or attempted to cancel) and the method used (web, phone, app store, mail).
- Phone call details: agent name, confirmation number, and call duration (if provided).
- Copies/screenshots of account pages, subscription status, billing statements and any confirmation emails.
- Registered‑mail tracking number and return receipt if you mailed a cancellation letter.
Common mistakes
Typical errors include assuming deleting the mobile app cancels the subscription, waiting until after the trial ends to cancel, failing to obtain and save a cancellation confirmation, and contacting the wrong support channel (for example cancelling in your ScoreSense account when you were billed through Apple or Google Play). Another common issue is not documenting the cancellation attempt - without proof, refund requests and disputes are harder to succeed.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (account) | Unlikely; access normally continues to period end | Medium - cancel button may be absent; may require contacting support |
| Phone (Customer Care) | Unlikely but discretionary refunds possible; explain circumstances | Medium - High - must provide ID, may experience hold times |
| Apple App Store (iOS) | Subject to Apple refund policy | Low - Medium - managed through Apple account settings |
| Google Play (Android) | Subject to Google Play refund policy | Low - Medium - managed through Google Play settings |
| Registered mail (written) | Unlikely; having proof may help disputes | High - slower, requires return receipt and follow‑up |
After cancelling
Keep all confirmation records and billing statements and monitor your card for further charges. If you are charged after cancellation, use your documentation to request a refund from ScoreSense customer care and, if necessary, file a dispute with your card issuer. Helpful links: ScoreSense FAQs at scoresense.com/faqs, a step guide at 19pine.ai, and a user‑reported refund discussion at explaincharges.com. Export any reports you want to keep, change your account password, and continue to monitor your credit and bank statements.
Address
For written cancellation (recommended by registered mail with return receipt), send to:
ScoreSense Attn: Customer Care P.O. Box 1180 Allen, TX 75013
After mailing, follow up by phone at 1‑800‑972‑7204 to confirm receipt and request a cancellation confirmation number.