Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Selleramp
33 Harrison Road
HX1 2AF Halifax
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Selleramp service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Selleramp: Easy Method
What is Selleramp
Overview
Selleramp is a subscription-based software tool aimed at Amazon sellers for product research, profitability calculations and market analysis. It provides browser extensions and mobile installs, lookup credits or unlimited lookups depending on plan, and integrates data to help users evaluate listings and pricing.
The service is provided by Seller Amp Ltd and billed through the company’s online subscription system; pricing is listed officially in USD/GBP and conversion to Canadian dollars may be approximate.
How to cancel Selleramp
- Sign in to your Selleramp account at https://www.selleramp.com, go to your account or billing/subscription settings and use the “Cancel subscription” (or similar) control to stop auto‑renewal.
- If you cannot cancel inside the account, use the site’s support or contact form to request cancellation and retain the support ticket/reference number.
- If you prefer formal written notice or need proof for disputes, send a signed letter stating your account email, subscription plan, and cancellation request to the company’s registered office (see Address section); send it by tracked mail / raccomandata A/R and keep proof of delivery.
- After cancellation, uninstall any Selleramp mobile apps and browser extensions and, if applicable, revoke any payment method authorizations via your payment provider.
What happens when you cancel
When you cancel a paid subscription, most SaaS providers allow access until the end of the current paid period; auto‑renewal is turned off so you won’t be charged for the next cycle. Your account may be downgraded to a free or limited tier and access to premium features (lookups, installs) will end at the close of the paid term.
Selleramp may retain account data after cancellation in accordance with its data retention policy. If you need copies of reports, listings, or invoices, export them before service access ends or request them from support.
Will I get a refund?
Refunds depend on Selleramp’s billing policy and the circumstances. Many subscription services do not refund unused portions of a billing period, while refunds for billing errors, duplicate charges or service failures may be granted at the provider’s discretion or where required by law. If you believe you are due a refund, contact Selleramp support with receipts and documentation and ask for a written decision.
Selleramp plans and pricing
| Plan | Price (approx. CAD) | Period | Features |
|---|---|---|---|
| Getting Started (Monthly) | ≈ C$26.90 (estimated via USD - CAD conversion) | Monthly | 1,000 lookups, 1 mobile install, 2 Chrome installs |
| Getting Started (Annual) | ≈ C$22.45/month equivalent | Annual (billed upfront) | Same as monthly, paid yearly |
| Getting Serious (Monthly) | ≈ C$37.70 | Monthly | Unlimited lookups, 3 mobile installs, 5 Chrome installs |
| Getting Serious (Annual) | ≈ C$31.45/month equivalent | Annual (billed upfront) | Same as monthly, paid yearly |
Note: Selleramp pricing is officially listed only in USD/GBP. CAD results above are approximate conversions and may differ at purchase.
Your consumer rights in Canada
Canadian consumers are protected by federal and provincial laws against unfair business practices and misleading representations. Your rights can include remedies for materially deficient services, misrepresentation, or billing errors. Where a merchant refuses a reasonable refund or fails to provide a contracted service, you can dispute charges with your payment provider (chargeback) or file a complaint with provincial consumer protection authorities.
Digital subscriptions sometimes have different rules than physical goods; statutory protections and the availability of remedies vary by province. If you are unsure of your rights, consult your provincial consumer protection office or the Competition Bureau for guidance.
Customer experiences
User reports vary: many customers find online cancellation straightforward through the account dashboard, while others have reported delays or needing to contact support to complete cancellation or resolve billing issues. Experiences with refunds are mixed - some receive timely resolution for clear billing errors; others have to escalate or provide documentation.
Because experiences differ, keeping records and following the recommended written notice process improves the chance of an efficient outcome.
Documentation checklist
- Account email and username
- Subscription plan name and billing cycle
- Order numbers, invoices and receipts
- Dates and screenshots of cancellation attempts
- Copies of correspondence with support (tickets, emails)
- Proof of delivery if you send registered mail (tracking, receipt)
- Payment method details for any chargeback (card last 4 digits, transaction dates)
Common mistakes
One frequent mistake is assuming uninstalling an extension or deleting the app cancels the subscription; you must cancel through the Selleramp account or billing provider. Another is missing the renewal date - cancellations made after the billing cutoff may still trigger the next charge. Not exporting data before access ends and failing to obtain written confirmation of cancellation are other common pitfalls.
Example: a user who deleted the browser extension but did not cancel the subscription was billed for the next month. Example: a customer mailed a cancellation letter without tracked delivery and could not prove it arrived - use tracked mail and keep receipts.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel inside account (billing settings) | Typically no (policy dependent) | Low |
| Contact support / helpdesk | Case-by-case; possible for billing errors | Medium |
| Formal written notice by tracked mail to registered office | Case-by-case; useful as evidence in disputes | Higher (formal process) |
After cancelling
After you cancel, keep copies of confirmation emails, screenshots and delivery receipts. If charges continue, contact Selleramp support first and, if unresolved, dispute the charge with your card issuer or payment provider. For general guidance on consumer protection and how to proceed with disputes, see the Government of Canada consumer information and the Competition Bureau sites.
Useful links: Selleramp site and contact pages: Selleramp, Selleramp contact. Canadian resources: Government of Canada - Consumer protection, Competition Bureau.
Address
For formal correspondence, send your cancellation letter to the registered office:
Seller Amp Ltd
33 Harrison Road
Halifax, West Yorkshire
HX1 2AF
United Kingdom
We recommend sending by tracked mail / raccomandata A/R and including your account email, subscription details and a clear statement of the cancellation request. Keep proof of postage and delivery for your records.