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I hereby notify you of my decision to terminate the contract relating to the Shortform service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Shortform: Easy Method
What is Shortform
Shortform is a subscription service that provides in-depth summaries and analyses of books, articles, and podcasts, along with audio narrations, highlights, notes, and community features. It is offered via shortform.com and through mobile in‑app purchases on the Apple App Store and Google Play.
How to cancel Shortform
- Web (direct via Shortform): Log into your Shortform account, go to Billing, and click “Click here to cancel.” If you cancel during the free trial you will lose access immediately; if you cancel after purchase your access typically continues until the end of the current billing period. Shortform’s support documentation: shortform.com - How to use Shortform.
- Apple App Store (iOS): Subscriptions purchased through the App Store must be managed and cancelled through your Apple ID / App Store subscription settings. Shortform cannot cancel or refund App Store purchases - Apple’s terms apply. See Shortform’s Terms: shortform.com - Terms.
- Google Play (Android): Subscriptions purchased through Google Play must be cancelled via Google Play’s subscription management. Shortform cannot cancel or refund Google Play purchases - Google Play terms apply. See Shortform’s Terms: shortform.com - Terms.
- Registered mail (formal notice): If you prefer a formal written cancellation or need to send documentation, send a registered mail notice (raccomandata A/R) to Shortform, Inc. at the address below to ensure receipt confirmation.
What happens when you cancel
If you cancel a paid subscription purchased directly on Shortform after the charge, your access generally continues until the end of the paid billing period and then the subscription will not renew. If you cancel during a free trial through Shortform’s site, access is typically removed immediately. For subscriptions billed through Apple or Google Play, cancellation timing and access follow the platform’s rules. Shortform’s refund and data policies are governed by its Terms of Service; for account data or deletion questions consult Shortform’s Terms or contact support.
Will I get a refund?
Shortform’s stated policy is that payments are non‑refundable and no credits or refunds are issued for partially used periods, with any exceptions made only at Shortform’s sole discretion. Some users report receiving partial refunds or credits after contacting support, but outcomes vary. If you believe you were wrongly charged (for example, charged after cancelling a free trial), contact Shortform support first; if that does not resolve the issue you may consider disputing the charge with your bank or payment provider.
Shortform plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Annual (billed annually) | US$197/year (~US$16.42/mo) | Annual | 5‑day free trial; full access to 10,000+ book guides, article/topic guides, mobile app, highlights & notes, audio narrations, community discussions, PDF downloads |
| Monthly | US$24.00/month | Monthly | Same as annual plan features, billed monthly |
| App Store (iOS Canada) | US$23.99/month or US$194.99/year | Monthly or Annual (via App Store) | Access via iOS in‑app purchase; includes app access and the same content features |
Your consumer rights in Canada
Under Canadian consumer protection principles for digital services, there is generally no automatic 14‑day cooling‑off right for ongoing digital subscriptions once you have started using the service or the service has been provided. Refund and cancellation rights are determined primarily by the contract and the merchant’s posted terms. Canadian users should monitor trial end dates carefully; if you are charged after cancelling, you may be able to dispute the charge with your bank or card issuer if merchant resolution fails. For legal or jurisdictional questions, consult provincial consumer protection resources or legal counsel.
Customer experiences
Many users praise Shortform for comprehensive, high‑quality summaries and analysis, useful audio narrations, and responsive customer service. However, common negative reports focus on billing problems (being charged despite cancelling free trials or subscriptions) and technical/usability issues such as app/web sync problems, slow loading, or limited PDF functionality. Outcomes with refunds vary: some users receive partial refunds or credits from support, while others report difficulty resolving billing disputes.
Documentation checklist
- Account email/username, subscription plan and purchase date
- Screenshots or copies of cancellation confirmation or in‑app subscription status
- Billing statements or transaction IDs showing the charge(s)
- Any correspondence with Shortform support (dates, ticket IDs, copy of messages)
- Date you first accessed the service or trial start/end dates
Common mistakes
Common errors include assuming cancellation in one place cancels all purchases (for example, cancelling on shortform.com but not in the App Store or Google Play), not saving cancellation confirmation emails or screenshots, and waiting until the last moment to cancel a trial (which increases the chance of an unexpected renewal). Another frequent mistake is assuming Shortform can refund App Store or Google Play charges - those purchases are controlled by Apple or Google, and refunds must go through those platforms.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (direct via Shortform) | No (payments are generally non‑refundable; exceptions at Shortform’s discretion) | Easy - cancel via Billing in your account |
| Apple App Store | Subject to Apple’s refund policy; Shortform cannot process refunds for App Store purchases | Medium - cancel via your Apple ID / App Store subscriptions; refund requests go to Apple |
| Google Play | Subject to Google Play’s refund policy; Shortform cannot process refunds for Google Play purchases | Medium - cancel via Google Play subscriptions; refund requests go to Google |
| Registered mail / formal notice to Shortform | No guaranteed refund (same policy applies); may be useful for formal records | High - formal process and longer handling time |
| Dispute via bank/payment provider | Possible (depends on bank/payment provider rules and evidence) | Medium - High - requires documentation and bank involvement |
After cancelling
After you cancel, keep your cancellation confirmation and any supporting documentation. Check your bank or card statement to confirm no further renewals occur. If you were charged in error, contact Shortform support first and provide documentation; if unresolved, contact your card issuer or payment provider to dispute the charge. Helpful links: Shortform help and how‑to guide shortform.com - How to use Shortform, Shortform Terms shortform.com - Terms, a review of user billing experiences makeheadway.com - Shortform review, and general Canadian guidance on digital sale conditions cambridge.org - Conditions of sale (Canada).
Address
Send registered mail (raccomandata A/R) for formal notices to:
Shortform, Inc.
16192 Coastal Hwy
Lewes, DE 19958
United States