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I hereby notify you of my decision to terminate the contract relating to the Snorelab service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Snorelab: Easy Method
What is Snorelab
SnoreLab is a mobile app that records and analyses snoring to help users track patterns, measure severity, and test remedies. It offers both a free version and a premium subscription that unlocks extended tracking, insights and additional features.
How to cancel Snorelab
- iOS (App Store): Open Settings or the App Store app, tap your Apple ID > Subscriptions, find SnoreLab and select Cancel Subscription. Cancelling there prevents auto-renewal but does not delete past recordings from your device.
- Android (Google Play): Open the Google Play Store, tap your profile > Payments & subscriptions > Subscriptions, select SnoreLab and Cancel. As with iOS, cancellation stops auto-renewal while access continues until the period ends.
- Free trial users: Cancel via the App Store or Google Play before the trial end date to avoid being charged; deleting the app does not stop a trial converting to a paid subscription.
- Do not rely on deleting the app to cancel - removing the app from your device does not cancel the subscription; you must cancel in the store where you purchased.
- If you want to notify the developer or request account closure by postal mail, send a signed cancellation/closure letter by registered post (see Address section). SnoreLab subscriptions are managed by the stores, so postal notification does not substitute for cancelling your store subscription but can be sent for record or support purposes.
What happens when you cancel
When you cancel a SnoreLab subscription through the App Store or Google Play, the subscription will not renew at the next billing date but your premium access remains active until the end of the paid period you already paid for. Deleting the app does not stop charges and may remove locally stored recordings from the device unless you export or back them up first.
SnoreLab itself states it does not issue partial-period refunds; any refund decisions are handled by the platform (Apple or Google) according to their refund policies. You should export important data and retain purchase receipts before cancelling if you want records preserved.
Will I get a refund?
SnoreLab does not provide refunds for unused portions of a subscription period. Refunds for subscriptions or accidental charges are handled entirely by the App Store (iOS) or Google Play (Android) according to their own policies and processes. You must request any refund through the store where you purchased the subscription.
The 14‑day legal “cooling‑off” refund right referenced in SnoreLab’s terms applies to UK/EU residents only and does not apply to Canadian consumers under SnoreLab’s stated policies. Starting to use a paid service (for example, recording audio) may also affect any statutory refund rights where those rights apply.
Snorelab plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| SnoreLab Premium (monthly) | C$7.99 | Monthly | Access to full premium tracking and insights via in-app purchase |
| SnoreLab Premium (annual) | C$39.99 | Annual | Annual subscription for full premium tracking and insights |
Your consumer rights in Canada
SnoreLab’s published terms reference a 14‑day cooling‑off period only for UK and EU residents; there is no equivalent statutory 14‑day cancellation right mentioned for Canadian users in those terms. In Canada, federal consumer protection does not universally require refunds for digital subscriptions - the availability of refunds will depend on the policies of the platform (Apple or Google) and the particular circumstances.
If you believe a charge is erroneous, contact the App Store or Google Play support first and keep documentation (receipts, subscription screenshots). Provincial consumer protection laws may offer remedies in limited cases, but there is no blanket statutory right in SnoreLab’s terms for Canadian residents to a 14‑day refund.
Customer experiences
Many Canadian App Store reviewers rate SnoreLab highly (average around 4.6 - 4.7), praising its ease of use, clear insights into snoring patterns, and usefulness for health tracking. Users often appreciate the visual reports and ability to test anti‑snoring measures over time.
Negative reports from forums and user posts describe occasional over‑sensitivity to ambient noises (recording taps, breathing or other background sounds) that can affect accuracy, and some users report session recording failures where the app stops prematurely after 30 - 40 minutes even though snoring continued. These issues appear in community feedback rather than as an official policy statement.
Documentation checklist
- Receipt or invoice showing the App Store / Google Play purchase (screenshot or email)
- Subscription details (plan name, start date, renewal date)
- Your account email and device model/OS version
- Screenshot of the active subscription in the App Store or Google Play subscription page
- Any support ticket numbers or correspondence with SnoreLab or the app store
- If sending mail: a signed cancellation/closure letter and funds for registered post; keep the registered-post tracking/return receipt
Common mistakes
People often assume deleting the app cancels the subscription - this is not true and is a frequent cause of unexpected charges. Another common mistake is missing the trial end date; free trials must be cancelled through the store before the trial expires or the subscription will auto‑renew and the store will bill you.
Users also sometimes contact the app developer expecting the developer to issue refunds for store‑managed purchases; SnoreLab’s terms state refunds are managed by the store. Finally, sending an ordinary untracked letter to the developer or using informal requests without store cancellation can leave you still being billed.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via App Store (iOS) | Refund depends on Apple policy; you must request via Apple | Easy - cancel in Subscriptions; request refund via Apple support |
| Cancel via Google Play (Android) | Refund depends on Google Play policy; you must request via Google | Easy - cancel in Play Store; request refund via Google support |
| Delete the app from device | None - does not cancel subscription or guarantee refund | Ineffective - does not stop charges |
| Postal notification to developer (registered mail) | SnoreLab will not provide platform refunds; store handles refunds - postal notice is for record/support | Medium - useful for records or account closure requests but must also cancel with the store |
After cancelling
After you cancel, keep your proof of cancellation (store confirmation email or screenshot) and monitor your bank or card statement to confirm no further charges occur. If you want a refund, submit the refund request to the platform where you purchased SnoreLab:
Apple support pages: How to cancel subscriptions on iPhone and Request a refund from Apple. Google Play support pages: Cancel subscriptions on Google Play and Request a refund from Google Play. For developer information and support, see the SnoreLab website: SnoreLab.
Address
If you wish to send a postal cancellation or account‑closure request to the developer for your records, send a signed letter by registered post (raccomandata A/R) to:
Reviva Softworks Ltd
10c Printing House Yard, Hackney Road
London, United Kingdom, E2 7PR