Cancellation Solvely Ai: Easy Method

What is Solvely Ai

Solvely Ai is a subscription-based AI homework solver and learning app available on iOS (App Store), Android (Google Play) and directly via the Solvely website. It offers a limited free tier (two solves) and multiple paid plans that provide unlimited problem solves and other access levels depending on the selected plan.

Services are governed by Solvely’s terms and billing is handled either by the platform used to purchase (Apple or Google) or directly by Solvely when bought through the web. Relevant terms and subscription details are published at the Solvely site and published policy pages.

How to cancel Solvely Ai

• App Store (iOS): Open your Apple ID settings on your iPhone/iPad, tap Subscriptions, locate the Solvely subscription and choose Cancel Subscription. For Apple billing or refund requests, use Apple support (example: Apple subscriptions support).
• Google Play (Android): Open the Google Play Store app, tap your profile → Payments & subscriptions → Subscriptions, select Solvely and Cancel subscription. For refunds or disputes with Play billing, use Google Play support (example: Google Play refunds).
• Web (direct via Solvely.ai): Sign in at the Solvely website, go to Account or Subscription settings and cancel the subscription there. Do not assume account deletion cancels an active subscription - cancel the subscription first in your account settings. For Solvely terms see Solvely Terms. If you prefer a written cancellation or if you have unresolved issues, consider emailing support and/or sending a registered mail cancellation to the company address (see Address section).

What happens when you cancel

When you cancel a recurring subscription it typically stops future auto‑renewals but access usually continues until the end of the current paid period (prorated access/refunds are not normally provided). If you cancel via Apple or Google, billing and refunds are handled by those platforms; if you cancel via the website, Solvely controls the subscription lifecycle for direct purchases.

Account data and entitlements are subject to Solvely’s retention policy; deleting your account does not automatically cancel platform‑managed subscriptions and may leave you liable for future charges unless the subscription is cancelled through the platform where it was purchased.

Will I get a refund?

Solvely’s published policy states fees are charged in advance and are generally non‑refundable, digital access codes that are opened are not returnable, and free trials must be cancelled before the trial ends to avoid charges. However, platform purchases (Apple/Google) have separate refund processes and you can request a refund from Apple or Google regardless of Solvely’s in‑app policy.

In Canada, statutory consumer rights may override a blanket “no refunds” policy in some cases (for example, if the service is defective or not as described, or specific provincial cooling-off rules apply). If you believe a charge is unauthorized or the service is materially different from what was promised, you can escalate to your payment provider, provincial consumer protection office, or the Competition Bureau.

Solvely Ai plans and pricing

Your consumer rights in Canada

Canadian consumer protection laws vary by province and can limit or modify a provider’s “no refunds” policy. For example, Québec’s Consumer Protection Act and other provincial rules may provide remedies for defective or misrepresented digital services. Where a purchase was charged through Apple or Google, those platforms provide their own refund and dispute procedures which you can use independently of Solvely’s stated policy.

If you encounter unauthorized charges, inability to cancel, or misleading representations, you can contact your payment card issuer to dispute charges, file complaints with your provincial consumer protection office, or seek assistance from the Competition Bureau. Keep records of communications and screenshots to support any complaint.

Customer experiences

Public reviews are mixed. Aggregator sites show generally positive sentiment and ratings in some channels (for example, a high score reported on JustUseApp), while platform reviews such as Trustpilot (Canada) include strong negative reports about unexpected charges, difficulty cancelling, and poor support. Common themes in negative feedback include subscription management issues (subscription not visible in store settings), ongoing charges after cancellation, inconsistent support responses, and occasional content accuracy concerns.

These mixed experiences mean it is important to document purchases, confirmation emails, and cancellation attempts promptly if you intend to dispute a charge or request a refund.

Documentation checklist

• Purchase receipt or invoice (email or screenshot)
• Screenshots showing the active subscription in App Store / Google Play or Solvely account
• Confirmation of cancellation (email or on‑screen confirmation)
• Bank/credit card statement lines showing the charge(s)
• Email correspondence with Solvely support and any ticket numbers
• Date and time stamps for when you attempted to cancel and when charges occurred
• If sending written notice, a copy of the registered mail tracking and the letter you sent

Common mistakes

Users often assume deleting the app or the Solvely account cancels billing - platform subscriptions (Apple/Google) must be cancelled through the store where the purchase occurred. Another common error is not keeping proof: without receipts or screenshots it is harder to substantiate a refund claim. Some users also miss the end date of a free trial and expect automatic cancellation; free trials normally require active cancellation before the trial ends to avoid charges.

Finally, when purchases are made through a platform, contacting Solvely directly without also checking Apple or Google subscription settings can delay resolution - always verify and act through the platform used for the purchase.

Comparative recap

After cancelling

After you cancel, keep confirmation of the cancellation and monitor your payment method for any further charges. If you were billed via Apple or Google and still see charges after cancelling, contact the platform’s support immediately and submit a refund request. Useful links include Solvely’s terms (Solvely Terms) and informational pages referenced by Solvely (Solvely policy references).

If issues remain unresolved, gather documentation from the checklist above and escalate to your card issuer, provincial consumer protection office, or the Competition Bureau. For platform billing disputes use Apple or Google support pages for filing refund requests.

Address

For formal or written cancellation notices you may send registered mail (raccomandata A/R) to:

Aignite Inc.
1209 N Orange Street
Wilmington, DE 19801
U.S.A.

Include your account email, subscription details, dates of charge(s) and a clear statement requesting cancellation and confirmation. Retain tracking and a copy of the letter for your records.