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I hereby notify you of my decision to terminate the contract relating to the Strongvpn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Strongvpn: Easy Method
What is Strongvpn
StrongVPN is a commercial virtual private network (VPN) service that provides encrypted internet connections, access to geo-restricted content for streaming, and privacy protections across multiple devices. It offers subscriptions through its website and via app stores (Apple App Store, Google Play), plus a hardware/routers option with a satisfaction guarantee.
How to cancel Strongvpn
- Web (Customer Area): Log in to the StrongVPN Customer Area, go to VPN accounts, open the Cancel Request Form, choose the package to cancel and confirm using the prompts (including the confirmation buttons that read “I don't want to protect my privacy” and then “I still want to cancel”). The service remains active until the end of the current paid period.
- Apple/App Store (Apple Pay): Subscriptions purchased via Apple must be cancelled through your Apple ID subscriptions in iTunes/App Store. Follow Apple’s subscription cancellation instructions at Apple Support.
- Google Play: Google Play cancellations are managed through your Google Play account. Some users report subscriptions not appearing in Google Play’s subscription tab; if you cannot find it there, try cancelling via the StrongVPN web portal or contact StrongVPN support for assistance and billing resolution. See Google’s guide at Google Play Help.
- Registered mail (paper request): To ensure proof of delivery, you can send a cancellation letter by registered mail (raccomandata A/R) addressed to Strong Technology, LLC - attention Cancellations/Customer Service at 1524 5th Ave, Seattle, Washington 98101, United States. Keep a copy and the tracking/receipt for your records.
What happens when you cancel
When you submit a cancellation through the Customer Area or the app-store platform, your StrongVPN service will remain active until the end of the current paid period; canceling does not usually produce an immediate service cutoff (unless specifically required by the platform). Auto-renewals will be disabled once cancellation is processed, but past usage logs and account records are retained per the provider’s data-retention policy. If you purchased through Apple or Google, the platform’s billing and subscription controls determine access timing and renewal behavior.
Will I get a refund?
StrongVPN offers a 30-day unconditional full refund for annual subscriptions purchased directly via the website if you request cancellation promptly within that 30-day window; renewals are non-refundable and only the initial qualifying payment is eligible. Refunds for subscriptions purchased through Apple (Apple Pay/iTunes) must be requested via Apple’s refund process - StrongVPN does not automatically issue refunds for App Store purchases. Router/hardware purchases have a separate 90-day satisfaction guarantee: returns accepted within 90 days, but shipping costs are non-refundable and return shipping is the buyer’s responsibility. For Google Play purchases, refund handling follows Google’s policies; users sometimes need to contact support if the subscription doesn’t appear in Play’s subscription list.
Strongvpn plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly (App Store - iOS/iPadOS) | C$12.99 | Monthly | Auto-renewable in-app subscription (iPhone, iPad) |
| Annual (App Store - iOS/iPadOS) | C$91.99 | Annual | Auto-renewable in-app subscription (iPhone, iPad) |
| Monthly (direct/subscription website) | Approx. C$11.99 (USD converted) | Monthly | Full features, 12 devices, StrongDNS, SugarSync 250 GB |
| Annual (introductory, direct) | C$81.43 (first year) | Annual | Full features, 12 devices, StrongDNS, 30-day money-back guarantee |
| Annual (renewal, direct) | C$108.84 per year (after first year) | Annual - Renewal | Same as above |
Your consumer rights in Canada
Under Canadian rules, consumers commonly have a 14-day cancellation or cooling-off period for some online purchases; provincial rules can vary. StrongVPN’s direct offering provides a 30-day money-back guarantee on annual subscriptions, which exceeds the typical 14-day minimum in Canada. For purchases through Apple or Google, platform-specific refund and cancellation rules apply and may limit or change your rights; act promptly within applicable windows (14 days statutory or StrongVPN’s 30 days for annual direct purchases) to request cancellation or a refund. Keep records of requests and any confirmation messages to support disputes if necessary.
Customer experiences
Users report generally positive experiences with StrongVPN’s reliability, speed, and customer support - many Canadian reviewers praise quick, helpful support and good streaming performance. Negative feedback includes occasional connection failures, installation issues for some devices, and confusion around refunds for non-annual purchases. A recurring issue reported on community forums is Android users sometimes not finding StrongVPN subscriptions in Google Play’s subscription list, which can complicate cancellation and refund attempts.
Documentation checklist
- Account email and username, purchase receipt or invoice, date of purchase and renewal, payment method used (credit card, Apple ID, Google account), screenshots or confirmation emails of cancellation requests, and registered-mail receipt/tracking number if you send a physical letter.
Common mistakes
Common errors include trying to cancel a subscription from the wrong platform (for example, cancelling in the StrongVPN app when the subscription was purchased via Apple), missing the refund window for annual plans, and failing to keep proof of correspondence. Another frequent problem is assuming cancelling the app removes the subscription - deleting the app does not stop auto-renewal from Apple or Google. If the subscription was purchased through a platform you must use that platform’s subscription management to stop future billing or request refunds.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (StrongVPN Customer Area) | Yes - 30-day unconditional refund for annual purchases (initial payment only); renewals non-refundable | Easy |
| Apple / iTunes (App Store) | Handled via Apple; request refunds through iTunes/App Store | Moderate |
| Google Play | Handled via Google Play; may require contact with support if subscription not visible | Often Difficult |
After cancelling
After you cancel, keep confirmation emails, screenshots, and any tracking or registered-mail receipts. If you expect a refund, monitor your bank or Apple/Google account for the refund and follow up promptly if it does not appear within the timeframe stated by the seller or platform. For help and support, use StrongVPN’s support channels and the platform support pages: StrongVPN support (login or contact via the Customer Area), Apple subscription support, and Google Play subscriptions. For community feedback and reviews, you can consult review pages such as Trustpilot.
Address
Send registered-mail cancellations to: Strong Technology, LLC - Attention: Cancellations / Customer Service, 1524 5th Ave, Seattle, Washington 98101, United States.