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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Subalert service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Subalert: Easy Method
What is Subalert
SubAlert (operated by SubstituteAlert Inc.) is a paid notification service that watches school job boards and sends alerts (app, desktop, email, phone/text options depending on plan) to help substitute teachers find bookings more quickly. Subscriptions are recurring and managed through your SubAlert account or by contacting their support team.
How to cancel Subalert
- Recommended: Sign in at the SubAlert website and cancel from Account Settings to stop future recurring charges; cancellation takes effect at the end of your current billing period. If you prefer, send a cancellation request by email to support@subalert.com. Include the account email, last four digits of the card used (if known), and a clear statement you want the subscription cancelled.
What happens when you cancel
Cancelling stops future recurring charges but does not typically remove access immediately - you generally keep the paid features until the end of your current billing period. SubAlert’s policy states payments are non-refundable except where required by law; account credit is non-transferable and has no cash value. SubAlert may retain account data per their terms of service.
Will I get a refund?
SubAlert’s stated policy is that, except where required by law, all payments are non-refundable and there are no prorated credits for partial or unused periods. In Canada, statutory consumer protections (such as the 14‑day cooling‑off period for digital purchases in some jurisdictions) can override that policy, so you may be entitled to a refund if you act promptly and meet the legal criteria. SubAlert also notes they may charge a non-refundable fee (currently USD $15) if you initiate a dispute without first contacting support.
Subalert plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| App Notifications, Desktop Alerts & Email Alerts | US$4.95 | Monthly | App notifications, desktop alerts & email job alerts |
| App Notifications, Desktop Alerts & Email Alerts | US$49 | Annual | App notifications, desktop alerts & email job alerts |
| Phone Calls, Text Messages, App, Desktop & Email Alerts | US$6.95 | Monthly | Phone calls, text messages, app, desktop & email job alerts |
| Phone Calls, Text Messages, App, Desktop & Email Alerts | US$69 | Annual | Phone calls, text messages, app, desktop & email job alerts |
Prices are listed in U.S. dollars (USD). SubAlert does not display Canada‑specific (CAD) pricing publicly; your bank or app store will convert charges to CAD at its exchange rate and may add fees.
Your consumer rights in Canada
Canadian consumers may have a statutory "cooling‑off" right (commonly 14 days for digital purchases in certain provinces or under federal rules) that permits cancellation and a refund even if a provider’s terms state payments are non‑refundable. That statutory right can override SubAlert’s no‑refund policy where it applies. If you believe you are entitled to a refund under Canadian law, act quickly, keep records, and consider citing the relevant consumer protection provision when contacting SubAlert.
Customer experiences
Users report mixed experiences. Some say SubAlert reliably delivered faster alerts than Frontline and helped them secure extra jobs; others report alerts slowed or became less useful, especially on Android where links can be slower to load than iOS one‑tap booking. There are also reports of synchronization issues where SubAlert shows a job as unavailable while it remains bookable through the original system. Reviews vary, so results may depend on region, device, and timing.
Documentation checklist
- Account email and username, date you subscribed, order or receipt (transaction ID), last 4 digits of payment card, screenshots of subscription status, and any email confirmation of cancellation.
Common mistakes
Common errors include: assuming cancelling in the mobile app or via an app store will cancel the SubAlert subscription (SubAlert’s guidance focuses on account settings or emailing support), failing to cancel before the next billing date so a renewal charge posts, not saving a cancellation confirmation, and initiating a bank chargeback before contacting SubAlert (which may trigger a dispute fee). Example: cancelling only in the Apple App Store without also cancelling SubAlert account settings may not stop SubAlert from billing the card they have on file.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website - Account Settings | No refund for partial period; refunds only if required by law | Low - straightforward via account |
| Email to support ( | No refund for partial period; refunds only if required by law | Low - recommended if you need a confirmation from support |
| App Store / Google Play | SubAlert does not provide platform‑specific cancellation instructions; refunds depend on SubAlert policy and the store’s refund rules | Higher - not documented by SubAlert and may require contacting both the store and support |
After cancelling
After you cancel, save any confirmation message or screenshot and monitor your bank or card statement to confirm no further charges. If you want a refund and you are within a Canadian statutory cooling‑off period, state that in your message to SubAlert and include supporting documentation. If issues persist, contact your card issuer as a last resort - note SubAlert’s warning about potential dispute-related fees if you initiate a chargeback without first attempting to resolve the issue with support. Useful links: SubAlert sign-up page https://www.subalert.com/sign_up and SubAlert Terms of Service https://subalert.app/terms-of-service. For assistance contact support@subalert.com.
Address
No public physical postal address for SubstituteAlert Inc. was found; cancellations and support requests should be submitted via your account settings on the SubAlert website or by email to support@subalert.com.