Cancellation service N°1 in Spain
Contract number:
To the attention of:
Cancellation Department – Summary Ai
Plaça Pau Vila, 1
08003 Barcelona
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Summary Ai service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Summary Ai: Easy Method
What is Summary Ai
Summary Ai is a subscription-based service that generates concise summaries of text and documents using automated natural language processing. It is designed to save time by extracting key points and producing readable overviews from longer content.
The service is typically accessed via a web or mobile app and is offered on recurring billing plans that may include free, individual, and team options depending on the provider’s offering and region.
How to cancel Summary Ai
- Sign in to your Summary Ai account on the website or in the app, go to Account or Subscription settings, select the active plan, and choose "Cancel" or "Turn off auto-renewal"; follow any on-screen confirmation prompts.
- If you subscribed through Apple (App Store) or Google Play, open your device’s subscription management (Apple: Settings > Your Name > Subscriptions; Google: Play Store > Profile > Payments & subscriptions > Subscriptions) and cancel the Summary Ai subscription there.
- If you cannot access your account or the subscription does not appear in your store account, contact Summary Ai customer support by email or the support form, provide your account email and order details, and request cancellation; keep the support ticket number for reference.
- After cancelling, check your email for a cancellation confirmation and verify that auto-renewal is disabled in your account or app store subscription list.
What happens when you cancel
When you cancel, most plans allow you to continue using the paid features until the end of the current billing period; access typically does not end immediately unless otherwise stated in the provider’s terms. Automatic renewal is stopped so you will not be billed again after the current period expires.
Account data and generated summaries may be retained according to the service’s data retention policy. Some providers keep your data for a limited time so you can re-activate without loss, while others may delete certain content after a set period. Check the Summary Ai privacy policy and terms for specifics and options to request data deletion or export.
Will I get a refund?
Refunds depend on Summary Ai’s refund policy, the timing of your request, and where you purchased the subscription. Many services do not offer full refunds after a billing period has started, but exceptions can apply for technical failures, duplicate charges, or unauthorized transactions. If you purchased through Apple or Google Play, refund decisions are subject to their store policies and timelines.
To request a refund, contact Summary Ai support with your account details and order ID as soon as possible. If the charge was unauthorized or the company cannot resolve the issue, you may also contact your bank or card issuer about a chargeback; note that banks have their own procedures and time limits.
Summary Ai plans and pricing
| Plan | Price (CAD) | Billing period | Key features |
|---|---|---|---|
| Free | Varies | Varies | Varies |
| Individual / Pro | Varies | Varies | Varies |
| Team / Business | Varies | Varies | Varies |
Your consumer rights in Canada
In Canada, consumer protection for digital subscriptions is governed by a mix of federal and provincial rules. Businesses must not use misleading practices and must disclose terms such as price, renewal terms, and cancellation procedures clearly. For privacy and data-handling, the Personal Information Protection and Electronic Documents Act (PIPEDA) gives you rights to access and request correction of personal information held by organizations in most provinces, and to file complaints with the Office of the Privacy Commissioner.
If you believe a company has engaged in unfair practices - such as hidden auto-renewals, unclear cancellation steps, or unauthorized charges - you can raise the issue with provincial consumer protection offices, the Competition Bureau for deceptive marketing, or seek remedies through your payment provider. Provincial rules and remedies vary, so check with the relevant provincial consumer affairs office for specifics and timelines.
Customer experiences
User feedback for AI summarization services typically highlights speed and convenience as major benefits: customers often praise time savings and the ability to get quick overviews of long documents. Many users find the service helpful for research, study, and email triage.
Common complaints include inconsistent summary quality depending on input, confusion about billing if subscriptions were purchased through third parties, and occasional delays or friction when requesting refunds or support. Experiences with customer service and refund responsiveness can vary by provider.
Documentation checklist
- Account email and username used for Summary Ai
- Order ID, invoice number, or receipt for the subscription
- Date of purchase and the date of most recent renewal
- Screenshot or copy of the subscription entry in the App Store or Google Play (if applicable)
- Any correspondence with Summary Ai support (ticket numbers, emails)
Common mistakes
A frequent mistake is assuming cancelling the app on a phone automatically cancels the subscription; if you subscribed through the App Store or Google Play you must cancel via the store’s subscription settings. Another common error is waiting until after a renewal date to cancel and then expecting an automatic refund; many providers and stores treat the renewal as a completed purchase and refunds are discretionary.
People also sometimes contact support without the necessary purchase information, which slows resolution. Always save receipts and confirmation emails and verify which account or app store handled the billing before requesting cancellation or refund.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website / account settings | Possible (depends on policy and timing) | Easy |
| Apple App Store | Possible (subject to Apple policy) | Moderate |
| Google Play | Possible (subject to Google policy) | Moderate |
| Email or support ticket to Summary Ai | Case-by-case (depends on support outcome) | Moderate |
| Bank / card issuer (chargeback) | Possible (investigation by issuer) | Hard |
After cancelling
After you cancel, keep the confirmation email and monitor your payment method for any unexpected charges. If you expect a refund, allow the service and your payment processor time to process it; processing times vary by provider and card issuer. If charges continue after cancellation, contact Summary Ai support immediately and, if necessary, your bank or card issuer to dispute the charge.
Helpful resources: manage Apple subscriptions via Apple Subscriptions, manage Google Play subscriptions via Google Play Subscriptions, general consumer guidance from the Government of Canada at Canada.ca - Consumer Protection, privacy guidance at the Office of the Privacy Commissioner of Canada, and competition/advertising guidance at the Competition Bureau.
Address
Labhouse Mobile, S.L., Plaça Pau Vila, 1, Ciutat Vella, 08003 Barcelona, Spain