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I hereby notify you of my decision to terminate the contract relating to the Surfer Seo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Surfer Seo: Easy Method
What is Surfer Seo
Surfer SEO is a web-based content optimization and SEO platform that helps users analyze SERP competitors, optimize content using a Content Editor and AI Assistant, and track rankings and visibility with optional add-ons. It is commonly used by content teams, agencies, and freelancers to align on-page content with data-driven recommendations.
How to cancel Surfer Seo
- Log into your Surfer SEO account and open the Surfer dashboard. Go to "Your Org" → "Settings" → "Your Plan". Scroll to the bottom-right of that screen and click "Cancel subscription". Confirm the cancellation through the two-step popup flow. Your access will remain active until the end of the current billing cycle. If you change your mind later, you can reactivate the plan via the button in settings. Note: Surfer’s primary cancellation route is the web dashboard; if you attempt a written cancellation, keep proof of delivery (see checklist).
What happens when you cancel
When you cancel via the dashboard your subscription stops renewing and your paid access continues until the end of the paid billing period. You will retain access to the features associated with your plan until that date. Reactivation is typically possible from the same "Your Plan" settings area if you decide to return. For questions about account data retention or exporting projects, contact Surfer support - policies on stored projects and account data are determined by Surfer and may require a support request to clarify specifics.
Will I get a refund?
Surfer SEO does not offer a free trial but provides a 7-day money-back guarantee for new subscriptions. If you cancel and request a refund within seven days of purchase, you can request a full refund under that policy. Beyond the 7-day window, refunds are not guaranteed by Surfer’s standard policy and will be handled on a case-by-case basis. Under Canadian consumer rules there is no automatic statutory right to a refund beyond what the provider offers; review Surfer’s refund policy and contact support promptly if you believe you have exceptional grounds for a refund.
Surfer Seo plans and pricing
| Plan / Add-on | Price (USD) | Billing Period | Key Features |
|---|---|---|---|
| Essential (monthly) | US$99.00 | Monthly | Content Editor, AI Assistant, Plagiarism Checker, basic limits |
| Essential (annual) | US$79.00 | Monthly (billed annually) | Same features as Essential with ~20% savings |
| Scale (monthly) | US$219.00 | Monthly | Higher limits, AI Tracker, onboarding call, team collaboration |
| Scale (annual) | US$175.00 | Monthly (billed annually) | Same features as Scale with ~20% savings |
| Enterprise | US$999.00+ | Monthly (custom) | Custom high-volume enterprise solution |
| AI Tracker (add-on) | US$95.00 | Monthly | AI visibility tracking across platforms |
| Rank Tracker (add-on) | US$8.50 | Per 100 keywords monthly | Daily keyword rank tracking |
| SERP Analyzer (add-on) | US$29.00 | Monthly | Detailed SERP result analysis |
Note: Pricing is listed in USD; Canadian customers will be charged and see conversion to CAD via their payment processor or card issuer at the prevailing exchange rate.
Your consumer rights in Canada
Under Canadian consumer protection principles, refunds for digital subscriptions are governed primarily by the provider’s terms and advertised guarantees. Surfer SEO’s 7-day money-back guarantee is the key refund window for new subscriptions; there is no automatic statutory right to a refund beyond the provider’s stated policy. If you believe a charge is unauthorized or incorrect, you may also contact your payment provider or card issuer to dispute the charge. For unresolved disputes, you can seek guidance from provincial consumer protection offices or general federal consumer resources.
Customer experiences
Many users praise Surfer SEO for an intuitive interface and powerful content optimization tools; reviewers frequently note it as valuable for aligning content to on-page ranking factors and for providing actionable recommendations. Customer service, features, and overall value have received high ratings from multiple reviewers.
Criticisms center on pricing and the credit system: some users find the platform costly for freelancers or small teams and report that AI and usage credits can add to cost creep. These limitations can be significant for lower-volume users or those who require many AI generations and checks.
Documentation checklist
- Account email and username; plan name and billing period; order/invoice number and purchase date; screenshots of the "Your Plan" screen before and after cancellation; saved copy of cancellation confirmation popups or emails; refund request text (if made); proof of payment (card statement) and, if using post, certified mail / return receipt.
Common mistakes
Users commonly try to cancel from the wrong account (for example a different email) - always confirm you’re logged into the exact account that was billed. Another frequent error is not completing the two-step confirmation popup, which leaves the subscription active. Expect access to continue until the end of the billing cycle; assuming immediate service cutoff or an immediate refund can lead to confusion. Finally, not saving cancellation confirmation or proof of request makes follow-up and refund claims harder.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web dashboard (recommended) | Refund available if requested within 7 days; cancellation effective immediately for renewal | Easy |
| Contact support (email/help center) | Case-by-case; best within 7 days for full refund | Moderate |
| Payment dispute (card issuer) | Depends on issuer policies and evidence; may be possible if unauthorized | Hard |
| Written/postal notice (if used) | No faster guarantee - may support your case but Surfer recommends dashboard cancellation | Moderate |
After cancelling
After you cancel, keep copies of confirmation messages and monitoring your card statement for any unexpected charges. If you need to request a refund within the 7-day window, contact Surfer support promptly and include your order details and screenshots. For official resources and support, visit Surfer SEO (main site and app) and general Canadian consumer information:
Surfer SEO - app dashboard (log in to cancel)
Government of Canada - consumer information
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