Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Tc2000
P.O. Box 1139
28402 Wilmington
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Tc2000 service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Tc2000: Easy Method
What is Tc2000
What is Tc2000
Tc2000 is a charting, scanning and watchlist platform for equity traders that provides desktop and mobile applications plus web account management. It offers live charting, scanning tools (EasyScan), and subscription tiers with monthly and prepaid options.
How to cancel Tc2000
- Via web or desktop app: Sign in at TC2000.com and go to the My Services or My Software Subscriptions section (or open the desktop app subscription/settings). Choose the subscription you want to cancel and follow the on‑screen cancellation steps. Cancellation prevents renewal; you retain access until the end of your current billing period.
- Via phone: Call TC2000 at 1‑800‑776‑4940 to request cancellation and to confirm any refund eligibility (for example, 30‑day money‑back requests).
- Mail (recommended for proof): To create a paper record, send a signed cancellation request by registered mail (raccomandata A/R) to: TC2000 Software Company, P.O. Box 1139, Wilmington, NC 28402, United States. Keep proof of postage and the tracking/return receipt.
- App Store / Google Play: No specific in‑app cancellation instructions were found in TC2000 documentation. If you cannot cancel through your online account or by phone, contact TC2000 support for guidance; if your subscription was processed through the App Store or Google Play you may also need to check those platform subscription settings.
What happens when you cancel
When you cancel a TC2000 subscription via your account or by phone, the cancellation stops automatic renewal. You will typically retain access to the paid features until the end of the current billing period. Any saved charts, watchlists and account data generally remain associated with your account, but access to paid features ends when your paid period expires. For prepaid plans, cancellation mid‑term does not immediately terminate access for the paid months remaining; instead it prevents further renewals and may trigger a prorated refund per TC2000 policy.
Will I get a refund?
TC2000 offers a 30‑day money‑back guarantee for new users (and for accounts dormant at least one year): if you cancel within 30 days you may be eligible for a full refund - typically you must call TC2000 to obtain that refund. Prepaid plans are refundable for unused paid months if you cancel mid‑term; however bonus months (for example, “get 2 free” promotions) are forfeited and are not refunded. Free trials can be cancelled at any time without charge. Always confirm refund eligibility with TC2000 support when you cancel.
Tc2000 plans and pricing
| Plan type | Price | Billing | Notes |
|---|---|---|---|
| Monthly subscription | Varies | Monthly | Varies |
| Prepaid (multi‑month/year) | Varies | Prepaid (multi‑month or annual) | Unused paid months refundable; bonus months forfeited |
| Free trial | Free | One‑time / limited | Available once per household/year for new or inactive accounts |
Your consumer rights in Canada
TC2000’s public documentation does not show an explicit Canadian statutory 14‑day cooling‑off period; the company’s cancellation and refund terms (including the 30‑day money‑back guarantee for eligible users) appear to govern the relationship. Canadian consumer protection laws can vary by province and by the nature of the sale; if you believe your rights under provincial consumer protection legislation apply, consider contacting your provincial consumer protection office or seeking independent legal advice. Also check how the subscription was billed (direct by TC2000 vs billed through Apple/Google) because platform billing may affect where you must request a refund.
Customer experiences
User feedback is mixed. Many users praise TC2000’s charting, EasyScan scanning tools and integrated watchlist features, saying it’s a strong all‑in‑one desktop platform for stock scanning. Negative reports include complaints about refunds or cancellations, low mobile app ratings with users saying the mobile apps lack desktop functionality, occasional outages or login problems reported on community forums, and occasional bugs requiring reinstall or support intervention. Consider these typical experiences when deciding how and when to cancel and when to request a refund.
Documentation checklist
- Account email and username; order or invoice number (if available); date of purchase or renewal; last 4 digits of the card used for payment; screenshots of active subscription page and cancellation confirmation; proof of any phone call (reference number) and proof of registered mail (tracking/return receipt) if you send a postal cancellation.
Common mistakes
Many customers make avoidable errors such as thinking a mobile app uninstall equals cancellation - uninstalling does not stop billing. Another common mistake is assuming promotional bonus months are refundable; TC2000’s terms state bonus months are forfeited on prepaid refunds. Some users cancel but do not verify a cancellation confirmation in My Services or get no written confirmation; without confirmation it’s harder to prove termination if a charge posts. Finally, relying solely on platform storefront settings without confirming whether TC2000 or the App Store/Google Play billed the subscription can delay refunds.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web / Desktop (My Services / My Software Subscriptions) | Refunds: Eligible for 30‑day money‑back for new/inactive accounts; prepaid unused months refundable; bonus months forfeited. | Low - self‑service cancellation; retain confirmation screenshot. |
| Phone (1‑800‑776‑4940) | Refunds: Call to request 30‑day money‑back or prepaid refunds; verify reference and confirmation. | Low - Medium - staff assistance; confirm reference number. |
| App Store / Google Play | Refunds: No specific TC2000 in‑app cancellation instructions found. If billed through these platforms, you may need to follow their refund procedures; otherwise contact TC2000 support. | Medium - High - may require dealing with platform policies or support. |
After cancelling
Keep a copy of your cancellation confirmation, reference numbers, and any email or screenshot proof. Monitor your bank or card statements for any unexpected charges. If you intend to request a 30‑day money‑back refund, call TC2000 as advised in their terms and follow up in writing. For account settings, support articles and terms of use visit the TC2000 site: TC2000 website and review their published Terms of Use (see site footer for the Terms link) or contact support directly if you need help.
Address
TC2000 Software Company, P.O. Box 1139, Wilmington, NC 28402, United States