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Cancel TIMETASTIC
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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Timetastic service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Timetastic: Easy Method
What is Timetastic
Timetastic is a cloud-based leave and absence management tool designed to simplify time-off booking, approvals and calendar visibility for organisations. It provides a shared calendar, mobile and desktop apps, basic PTO tracking and administrative controls for managing staff absence.
How to cancel Timetastic
- Sign in to the Timetastic web interface as the account owner or an administrator with billing permissions.
- Go to your Account or Billing settings and select the self-service cancellation option (Cancel/Delete account). Timetastic does not accept cancellation requests by email, post or written request.
- Confirm the cancellation when prompted. Cancellation is immediate; access ends at once and billing stops immediately.
- If you subscribed through the Apple App Store or Google Play, Timetastic’s terms do not describe a separate cancellation process there - you should still cancel using the Timetastic web interface as above. If you cannot access the account, follow Timetastic support guidance rather than sending a postal cancellation.
What happens when you cancel
Cancellation via the Timetastic web self-service tool is immediate: your account access ends as soon as you confirm cancellation. Timetastic deletes account data (including backups) within approximately 10 - 14 days after cancellation. Monthly payments cease immediately upon cancellation; there is no ongoing renewal. If Timetastic deletes your account for a terms breach, you are not entitled to a refund.
Will I get a refund?
Timetastic’s terms state that refunds are not provided for cancelled subscriptions, including pro‑rata or partial refunds for mid‑period cancellations. In practice, cancelling ends future billing but does not trigger reimbursement for unused time already paid. If Timetastic terminates your account for breach, their policy is that no refund is owed.
Separately, Canadian consumer law does not create a universal right to refunds for digital subscriptions; refunds generally depend on the provider’s published policy or limited statutory remedies (for defective products or specific circumstances). This means Timetastic’s no-refund policy is likely to govern unless a specific provincial rule or defect claim applies.
Timetastic plans and pricing
| Plan | Price (approx.) | Billing period | Key features |
|---|---|---|---|
| Timetastic (Basic) | approx. C$20/month or C$244.40/year | Monthly or Annual | Unlimited users/departments, shared calendar, PTO allowance record, approvals, mobile/desktop app |
| Timetastic Pro | approx. C$210 - C$238/year | Annual | All Basic features plus absence trends & insights, burnout alerts, enhanced profiles, integrations, SSO |
Your consumer rights in Canada
Under Canadian consumer protection frameworks there is no blanket federal right to cancel and receive a refund for digital subscription services. Remedies are usually limited to what the seller promises in its terms or specific statutory rights (for example, for defective goods or particular contract types). For B2B digital services like Timetastic, contractual terms govern cancellation and refunds; standard consumer 'cooling‑off' periods generally do not apply. If you believe a statutory consumer protection rule in your province applies, consider seeking local consumer protection guidance.
Customer experiences
Reviews from Canadian platforms note Timetastic’s simplicity, clear user interface and cost‑effectiveness; users praise easy implementation, shared calendar visibility and basic leave planning features. At the same time, common criticisms include limited flexibility around leave types, lack of hourly booking, constrained reporting, occasional sync delays (e.g. with Google Calendar) and limited advanced HR capabilities. These strengths and limitations are reflected in high average ratings but with recurring feature requests from customers.
Documentation checklist
- Account owner email and login credentials (or ensure you have admin access).
- Billing information and recent invoices/subscription confirmation.
- Exported data and reports you want to keep (download before cancelling - data will be deleted in ~10 - 14 days).
- List of active users and any changes required to internal records after cancellation.
Common mistakes
Many users attempt to cancel by emailing support, sending postal requests to the registered office, or assuming cancelling via the App Store/Google Play will terminate the Timetastic account - these approaches are not accepted under Timetastic’s terms. Another frequent mistake is cancelling without exporting data first, then expecting access or partial refunds; Timetastic deletes data within about 10 - 14 days and does not provide pro‑rata refunds.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (Timetastic self‑service) | No refund (per Timetastic terms) | Low - immediate, automated |
| App Store / Google Play subscription | No refund from Timetastic; store-specific refunds handled by Apple/Google if applicable | Medium - Timetastic’s terms don’t describe store cancellations; you may still need to manage subscriptions via the store |
| Request by email or postal mail | No - Timetastic does not accept postal/written cancellation requests | Not applicable - not accepted |
After cancelling
Before you cancel, export any reports or records you need because Timetastic deletes account data (including backups) within roughly 10 - 14 days. If you need help during cancellation or cannot access the account, use Timetastic support channels rather than postal or written requests. For reviews and user feedback about Timetastic features, see review pages such as Capterra or GetApp. For general information on Canadian consumer protections for digital services, see Government of Canada consumer resources at Canada.ca - Consumer protection.
Address
Timetastic Ltd, Kings Court, Water Lane, Wilmslow, Cheshire, United Kingdom, SK9 5AR