Cancellation Timetastic: Easy Method

What is Timetastic

Timetastic is a cloud-based leave and absence management tool designed to simplify time-off booking, approvals and calendar visibility for organisations. It provides a shared calendar, mobile and desktop apps, basic PTO tracking and administrative controls for managing staff absence.

How to cancel Timetastic

• Sign in to the Timetastic web interface as the account owner or an administrator with billing permissions.
• Go to your Account or Billing settings and select the self-service cancellation option (Cancel/Delete account). Timetastic does not accept cancellation requests by email, post or written request.
• Confirm the cancellation when prompted. Cancellation is immediate; access ends at once and billing stops immediately.
• If you subscribed through the Apple App Store or Google Play, Timetastic’s terms do not describe a separate cancellation process there - you should still cancel using the Timetastic web interface as above. If you cannot access the account, follow Timetastic support guidance rather than sending a postal cancellation.

What happens when you cancel

Cancellation via the Timetastic web self-service tool is immediate: your account access ends as soon as you confirm cancellation. Timetastic deletes account data (including backups) within approximately 10 - 14 days after cancellation. Monthly payments cease immediately upon cancellation; there is no ongoing renewal. If Timetastic deletes your account for a terms breach, you are not entitled to a refund.

Will I get a refund?

Timetastic’s terms state that refunds are not provided for cancelled subscriptions, including pro‑rata or partial refunds for mid‑period cancellations. In practice, cancelling ends future billing but does not trigger reimbursement for unused time already paid. If Timetastic terminates your account for breach, their policy is that no refund is owed.

Separately, Canadian consumer law does not create a universal right to refunds for digital subscriptions; refunds generally depend on the provider’s published policy or limited statutory remedies (for defective products or specific circumstances). This means Timetastic’s no-refund policy is likely to govern unless a specific provincial rule or defect claim applies.

Timetastic plans and pricing

Your consumer rights in Canada

Under Canadian consumer protection frameworks there is no blanket federal right to cancel and receive a refund for digital subscription services. Remedies are usually limited to what the seller promises in its terms or specific statutory rights (for example, for defective goods or particular contract types). For B2B digital services like Timetastic, contractual terms govern cancellation and refunds; standard consumer 'cooling‑off' periods generally do not apply. If you believe a statutory consumer protection rule in your province applies, consider seeking local consumer protection guidance.

Customer experiences

Reviews from Canadian platforms note Timetastic’s simplicity, clear user interface and cost‑effectiveness; users praise easy implementation, shared calendar visibility and basic leave planning features. At the same time, common criticisms include limited flexibility around leave types, lack of hourly booking, constrained reporting, occasional sync delays (e.g. with Google Calendar) and limited advanced HR capabilities. These strengths and limitations are reflected in high average ratings but with recurring feature requests from customers.

Documentation checklist

• Account owner email and login credentials (or ensure you have admin access).
• Billing information and recent invoices/subscription confirmation.
• Exported data and reports you want to keep (download before cancelling - data will be deleted in ~10 - 14 days).
• List of active users and any changes required to internal records after cancellation.

Common mistakes

Many users attempt to cancel by emailing support, sending postal requests to the registered office, or assuming cancelling via the App Store/Google Play will terminate the Timetastic account - these approaches are not accepted under Timetastic’s terms. Another frequent mistake is cancelling without exporting data first, then expecting access or partial refunds; Timetastic deletes data within about 10 - 14 days and does not provide pro‑rata refunds.

Comparative recap

After cancelling

Before you cancel, export any reports or records you need because Timetastic deletes account data (including backups) within roughly 10 - 14 days. If you need help during cancellation or cannot access the account, use Timetastic support channels rather than postal or written requests. For reviews and user feedback about Timetastic features, see review pages such as Capterra or GetApp. For general information on Canadian consumer protections for digital services, see Government of Canada consumer resources at Canada.ca - Consumer protection.

Address

Timetastic Ltd, Kings Court, Water Lane, Wilmslow, Cheshire, United Kingdom, SK9 5AR