Servizio di disdetta N°1 in British Virgin Islands
Gentile Signora, Egregio Signore,
Con la presente Le notifico la mia decisione di porre fine al contratto relativo al servizio Toonme.
Questa notifica costituisce una volontà ferma, chiara e non equivoca di disdire il contratto, con effetto alla prima scadenza possibile o conformemente al termine contrattuale applicabile.
La prego di prendere ogni misura utile per:
– cessare ogni fatturazione a partire dalla data effettiva di disdetta;
– confermarmi per iscritto la corretta presa in carico della presente richiesta;
– e, se del caso, trasmettermi il saldo finale o la conferma di saldo.
La presente disdetta Le è indirizzata tramite posta elettronica certificata. L'invio, la marcatura temporale e l'integrità del contenuto sono stabiliti, il che ne fa uno scritto probante conforme ai requisiti della prova elettronica. Dispone quindi di tutti gli elementi necessari per procedere al trattamento regolare di questa disdetta, conformemente ai principi applicabili in materia di notifica scritta e di libertà contrattuale.
Conformemente alle regole relative alla protezione dei dati personali, Le chiedo inoltre:
– di eliminare l'insieme dei miei dati non necessari ai Suoi obblighi legali o contabili;
– di chiudere ogni spazio personale associato;
– e di confermarmi l'effettiva cancellazione dei dati secondo i diritti applicabili in materia di protezione della vita privata.
Conservo una copia integrale di questa notifica così come la prova di invio.
Cancellation Toonme: Easy Method
What is Toonme
ToonMe is a mobile and web app that uses AI filters to transform photos into cartoon-style portraits and avatars. It offers free features and paid ToonMe PRO subscriptions that unlock additional filters and remove limits; subscriptions are handled through the platform where you bought them (Apple App Store, Google Play, or the ToonMe website).
How to cancel Toonme
- Online (recommended, fastest): Log into your ToonMe account on the website or in the app, open Settings or Account → Subscription → Manage Subscription → Cancel and confirm. If you cannot find the subscription controls, contact support@toonme.com.
- Apple App Store (iOS): Subscriptions billed via iTunes are managed through your Apple ID. On iPhone/iPad open Settings → tap your name → Subscriptions, find ToonMe, then Cancel Subscription (you can also open the App Store app → your profile → Subscriptions). App Store subscriptions automatically renew 24 hours before the period ends; turn off auto‑renew in Apple ID settings.
- Google Play (Android): Open the Google Play Store → Profile icon → Payments & subscriptions → Subscriptions, select ToonMe and tap Cancel subscription. Google Play handles billing and refunds per its policies.
- Web purchase: If you subscribed on toonme.com and do not see management options, log in and check Account → Subscription, or email support@toonme.com requesting cancellation and keep a copy of your request.
What happens when you cancel
When you cancel a paid subscription it will generally stop future renewals but remain active until the end of the paid period you already paid for. You keep access to PRO features until that expiry date; after expiry your account typically reverts to the free tier. Your account data (uploaded photos, created avatars, account settings) is usually retained by the service unless you request deletion - contact support if you want full data removal.
Will I get a refund?
Refunds depend on how you were billed. For iOS/App Store purchases, ToonMe’s listing indicates that refunds are not provided for unused portions of a subscription term and Apple billing rules apply; you can request a refund from Apple but it is not guaranteed. For Google Play purchases, there is no ToonMe-specific refund policy; Google Play’s refund procedures and time limits govern requests. For web purchases there is no explicit refund policy published by ToonMe; some third‑party reports suggest contacting support or, failing that, pursuing a dispute with your payment provider, but refunds are not guaranteed. In Canada there is no automatic 14‑day cooling‑off right for digital subscriptions analogous to the EU; refund rights are limited and generally depend on platform or merchant policies unless there is evidence of deceptive practices.
Toonme plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Weekly special offer | C$9.99 | Weekly | Unknown (offer) |
| Special offer | C$6.49 | Likely Monthly | Offer price |
| SUPERSAVER | C$46.99 | Likely Annual or discounted bundle | SUPERSAVER bundle |
| Annual special offer | C$39.99 | Annual | Offer price |
| Regular Price Plan | C$6.49 | Likely Monthly | Standard plan |
Your consumer rights in Canada
In Canada there is no general statutory 14‑day cooling‑off period for digital subscription services like ToonMe. Your right to a refund is determined by the merchant or the platform that processed the payment (Apple or Google). If you believe you were misled or charged deceptively, you can raise the issue with the merchant and, if necessary, file a complaint with your payment provider or a consumer protection agency. A chargeback through your bank/card issuer is an option in disputed charges, but it can be time‑consuming and may conflict with the service’s terms of use.
Customer experiences
User feedback on ToonMe is mixed. Positive reviews commonly note high‑quality cartoon transformations, a wide range of filters and quick, easy AI‑powered avatar generation. Negative reports focus on restrictive free tiers, frequent prompts to subscribe, intrusive ads, occasional face‑recognition or rendering glitches, and frustration over cancellation or unexpected charges. Some users have also raised concerns about app artwork or assets, and multiple reviews mention difficulty or uncertainty when trying to get refunds.
Documentation checklist
- Order receipt or App Store / Google Play purchase receipt (screenshot or email)
- Account email and username used for ToonMe
- Screenshots of subscription status (Account → Subscription) and billing notice
- Any communication with support@toonme.com and timestamps
- Bank or card statement entry showing the charge
Common mistakes
Users commonly assume uninstalling the app cancels the subscription; in platform‑managed subscriptions you must cancel via Apple ID, Google Play, or the website. Another frequent error is letting a free trial auto‑renew because the trial expiry date was missed. Expecting an automatic refund after cancellation or assuming a platform will always refund unused time are also common misunderstandings. Finally, attempting an immediate chargeback before contacting the app’s support can complicate resolution and may violate terms of service.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online account (ToonMe website or in‑app) | Refunds not guaranteed; contact support for requests | Easy - fastest when available |
| Apple App Store (iOS) | App Store handles refunds; ToonMe indicates no refunds for unused term | Medium - cancel via Apple ID settings |
| Google Play (Android) | Refunds governed by Google Play policies (no ToonMe‑specific rule) | Medium - cancel via Google Play subscriptions |
| Bank/card chargeback or dispute | Possible but not guaranteed; may be disputed by merchant | High - time‑consuming and may have consequences |
After cancelling
After you cancel, confirm you received a cancellation confirmation (screenshot or email) and keep your receipts. Monitor your bank or card statements for any unexpected charges. If you need a refund request, first contact support@toonme.com, then use Apple or Google refund request tools if you were billed through those platforms: Apple subscriptions help https://support.apple.com/en-ca/HT202039, Apple refund requests https://support.apple.com/en-ca/HT204084, Google Play subscriptions help https://support.google.com/googleplay/answer/7018481?hl=en, Google Play refund requests https://support.google.com/googleplay/answer/2479637. If you believe a charge is fraudulent or deceptive, consider contacting your payment provider or a consumer protection office.
Address
Palm Grove House, P.O. Box 438, Road Town, VG1110, British Virgin Islands