Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Tripit
888 Brannan St., Suite 100
94103 San Francisco
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Tripit service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Tripit: Simple Process
What is Tripit
TripIt is a travel-itinerary management service that organizes travel plans by consolidating flight, hotel, car rental and other booking details into a single itinerary. It offers a free/basic tier for storing itineraries and a paid TripIt Pro subscription that provides features such as real-time flight alerts, seat tracking and alternate flight suggestions.
How to cancel Tripit
- Web (TripIt site/account): Log into your TripIt account on the TripIt website, click your profile icon, go to Account > Subscription and Billing, then click “Cancel TripIt Pro”. Cancellation is effective immediately.
- App Store (iOS): On your iOS device open Settings > your name > Subscriptions, select TripIt and cancel via Apple’s subscription management. TripIt refers users to Apple’s support resources for managing App Store subscriptions.
- Google Play (Android): On your Android device open Google Play > Payments & subscriptions > Subscriptions, select TripIt and cancel via Google Play’s subscription management. TripIt refers users to Google’s support resources for Play subscriptions.
- By mail (written notice): If you prefer to send a written cancellation, send a letter to TripIt Inc at the address below. Use certified mail or raccomandata A/R and keep the tracking and delivery receipt as proof.
What happens when you cancel
Cancellation is applied immediately: paid TripIt Pro features stop at the moment of cancellation and your account reverts to the free/basic tier. Renewal charges will not recur after a successful cancellation, but charges already posted to your payment method remain. Your stored itineraries and account data typically remain accessible under the free plan, though Pro-only features and real-time alerts will no longer be available.
Will I get a refund?
TripIt’s published policy is that charges already made are nonrefundable across all purchase channels (web, App Store and Google Play). This includes charges resulting from a missed free trial cancellation or an auto-renewal that has already been billed. TripIt explicitly states it does not provide refunds for amounts already charged; platform purchases (Apple, Google) are managed by those platforms and you should consult their support pages for any platform-specific options, though TripIt refers users to those platforms and maintains that refunds are not provided by TripIt.
Tripit plans and pricing
| Plan | Price (USD) |
|---|---|
| Free (Basic) | Free |
| TripIt Pro | USD 49 / year |
Your consumer rights in Canada
Under Canadian consumer protection frameworks, digital subscriptions must allow cancellation at any time; TripIt’s ability to cancel aligns with that requirement. There is generally no mandatory federal “cooling-off” (14‑day) period for digital services in Canada unless specifically provided in the contract or by provincial rules. TripIt’s stated “no refunds” policy is generally permissible in Canada provided the terms are clear at purchase, though consumers should review provincial rules (for example, Quebec has additional protections for digital goods). As a practical measure, Canadian consumers should cancel before a trial ends or before the renewal date to avoid unwanted billing.
Customer experiences
User experience reports are mixed. Many users praise TripIt’s concept and the convenience of a consolidated itinerary, noting that when it works it can be an excellent product. However, a substantial number of users report problems: unexpected auto‑renewals, difficulties importing or syncing itineraries (incorrect dates, flights, times), login and email verification loops, outages, and slow or ineffective customer support during incidents. These recurring complaints are reflected in a significant portion of negative reviews describing buggy behavior and inefficiencies.
Documentation checklist
- Account email and username; subscription receipt or order confirmation (screenshot or PDF); date and time of cancellation action; screenshot or confirmation message showing successful cancellation; payment transaction records showing charges; tracking number and delivery receipt if you send written notice by certified mail.
Common mistakes
Common errors include cancelling on a different platform than where the subscription was purchased (for example cancelling on TripIt’s website when the subscription is billed through Apple or Google), failing to sign into the correct account before cancelling, missing the end date of a free trial and assuming cancellation after the trial will automatically issue a refund, and relying on support response for automatic refunds. Example: if you purchased via the iOS App Store you must cancel through your Apple ID subscriptions - cancelling on the TripIt website will not stop App Store renewals.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (TripIt account) | No refunds for charges already made | Easy |
| App Store (iOS) | No refunds from TripIt; consult Apple for platform options | Medium (requires device and Apple ID) |
| Google Play (Android) | No refunds from TripIt; consult Google for platform options | Medium (requires device and Google account) |
| Written mailed notice (certified) | No refunds for charges already made; used mainly for record/escrow | Medium (requires mail and proof) |
After cancelling
After you cancel, confirm receipt of cancellation by saving or screenshotting the confirmation screen or email. If you purchased through Apple or Google, check your platform subscription page to verify the subscription shows as cancelled. If you believe you were billed incorrectly or need assistance, consult TripIt’s help pages and platform support pages: TripIt help at https://help.tripit.com, Apple subscriptions support at https://support.apple.com/en-us/HT202039, and Google Play subscriptions support at https://support.google.com/googleplay/answer/7018481. If you send a written notice, keep certified‑mail receipts and allow reasonable time for processing; retain all documentation for any dispute with your payment provider or card issuer.
Address
TripIt Inc, 888 Brannan St., Suite 100, San Francisco, California 94103, United States