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Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Trucker Path
2828 North Central Ave., 7th Floor
85004 Phoenix
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Trucker Path service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Trucker Path: Easy Method
What is Trucker Path
Trucker Path is a mobile app and web service used by professional drivers to find truck stops, parking, fuel, routing tools and other trucking-related services. It offers free features plus paid membership tiers and specialty plans (for example ELD Pro) that provide advanced navigation, HOS optimization, ad-free use and other premium functionality.
How to cancel Trucker Path
- Apple App Store (iOS): Cancel through Apple only - open Settings → your name → Subscriptions → Trucker Path → Cancel Subscription. Trucker Path cannot cancel App Store subscriptions for you. See the Trucker Path help article: Cancel your Membership Subscription.
- Google Play Store (Android): Cancel in the Google Play app - open Play Store → Profile → Payments & subscriptions → Subscriptions → select Trucker Path → Cancel subscription. See Trucker Path guidance: Google Play refund and subscription info.
- Web / Website or Sales Team purchases: Email support@truckerpath.com with your original receipt and use the subject line “Membership Cancellation Request” (or “TruckLoads Membership Cancellation Request” as appropriate). Trucker Path will process these cancellations manually. See: help article.
- ELD Pro / Over‑The‑Road plans (contracted or paid plans): Follow the terms of service. ELD Pro offers a 14‑day no‑questions cancellation if you send 14‑day prior notice to billing@truckerpath.com; otherwise a 30‑day advance notice is required. Over‑the‑Road plans typically have fixed terms and early cancellation may incur fees. See the ELD Pro terms: ELD Pro Terms.
What happens when you cancel
When you cancel a paid subscription: access to the paid features typically continues until the end of the current billing period but your subscription will not renew. For App Store and Google Play purchases those platforms control billing and renewals; Trucker Path cannot stop an in‑app renewal on your behalf. For web or sales-team purchases, Trucker Path processes cancellations manually and will confirm the effective date by email. For contract services (ELD Pro/paid plans) cancellation timing and access depend on the contract terms and required notice period.
Data associated with your account (profile, saved stops, reviews) generally remains tied to your Trucker Path account; cancellation of a paid plan does not necessarily delete your account or personal data unless you request account deletion separately from support.
Will I get a refund?
Refunds depend on where you purchased the subscription and the plan terms. If you bought through Apple or Google, those stores control refunds and Trucker Path cannot directly issue refunds for in‑app purchases. For direct purchases through Trucker Path’s website or sales team, there is no formal universal refund policy; support will review refund requests on a case‑by‑case basis and typically responds within about 5 - 7 business days. ELD Pro and prepaid annual plans have specific limits: annual pre‑paid subscriptions generally do not get refunds for unused portions, and month‑to‑month cancellations often require a one‑month fee with no pro‑rata refunds. Check the ELD Pro terms for exact rules: ELD Pro Terms and Trucker Path’s refund guidance: Our Refund Policy.
Trucker Path plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Silver Membership | C$2.79 | One-time / Monthly (in-app) | Basic in-app tier |
| Gold Membership | C$18.99 | Likely monthly | Enhanced features above free |
| TP Monthly Diamond Membership | C$39.99 | Monthly | Premium navigation (unlimited stops, HOS optimization, fuel optimization, ad-free) |
| Semi-Annual Diamond Membership | C$189.99 | 6 Months | Same as Diamond, semi‑annual billing |
Your consumer rights in Canada
In Canada you retain statutory consumer protection rights under federal and provincial law. For purchases made through Apple or Google, you must request refunds through those platforms: Apple refunds via reportaproblem.apple.com and Apple’s Canadian support pages; Google refunds via the Google Play order/report process. App stores’ eligibility rules apply, and outcomes can vary. There is no automatic nationwide 14‑day “cooling off” right for digital subscriptions - provincial rules (for example in Quebec) may provide additional protections in some cases. If a store denies a refund, you can still contact Trucker Path support for assistance on direct purchases and to document the issue.
Customer experiences
Users often praise Trucker Path for its parking, truck stop and search features - many drivers say these features alone justify a paid subscription. Positive comments highlight usefulness for locating parking, fuel and food and for community reviews.
Negative feedback commonly cites routing errors (being routed down narrow or inappropriate roads), inconsistent real‑time data (parking availability reported incorrectly), and billing frustrations (difficulty cancelling or unexpected charges across payment methods). These mixed experiences suggest the app is valuable for certain tasks but has limitations that can affect navigation reliability and billing interactions.
Documentation checklist
- Original receipt or order confirmation (email or screenshot) showing purchase date, amount and order ID.
- Account email used for the Trucker Path subscription and the platform (Apple ID / Google account) if applicable.
- Subscription name or plan (e.g., TP Diamond, ELD Pro) and billing period.
- Short note explaining why you request cancellation/refund and desired outcome (cancel only, refund, or both).
- If mailing documents for a non‑in‑app purchase, consider sending via registered mail (e.g., raccomandata A/R) and retain tracking proof.
Common mistakes
Many cancellations fail because users try to cancel an App Store or Google Play in‑app subscription directly with Trucker Path - purchases made through those stores must be cancelled through Apple or Google. Another common error is cancelling from the wrong account (for example, using a different Apple ID or Google account than the one used to subscribe). Expecting pro‑rata refunds for annual or prepaid plans is also a frequent misunderstanding - ELD Pro and some prepaid plans expressly limit refunds for unused portions. Finally, not keeping or providing the original receipt/order ID slows down support responses.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store (iOS) | Request via reportaproblem.apple.com; Apple controls refunds | Moderate |
| Google Play Store (Android) | Request via play.google.com → Payments & subscriptions → Order History → Report a problem; Google reviews requests (1 - 14 days) | Moderate |
| Web / Direct purchase | Email support@truckerpath.com; refunds reviewed case‑by‑case (support response ~5 - 7 business days) | Easy - Moderate |
| ELD Pro / Contracted plans | Limited - no pro‑rata refunds for prepaid annuals; required notice periods and early‑termination fees may apply | High |
After cancelling
After you cancel, keep your confirmation (email or screenshot) and the original receipt. If you need a refund for an App Store purchase, submit it at reportaproblem.apple.com. For Google Play refunds use your Google account order history at play.google.com. For web or sales‑team purchases email support@truckerpath.com with the subject “Membership Cancellation Request” and include your receipt. For ELD Pro questions or billing notices consult the ELD Pro terms: ELD Pro Terms. If you need Trucker Path’s refund policy, see: Our Refund Policy.
Address
Trucker Path, Inc. 2828 North Central Ave., 7th Floor Phoenix, AZ 85004 United States