Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Vidiq
548 Market Street #70172
94104 San Francisco
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Vidiq service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Vidiq: Step-by-Step Process
What is Vidiq
vidIQ is a web and app-based service that provides YouTube creators with analytics, keyword research, SEO tools, thumbnail and video optimisation assistance, and optional coaching. It helps creators find trending topics, track competitors, and improve video discoverability through both basic and advanced paid plans.
How to cancel Vidiq
- Web (credit/debit card or PayPal): log in to the vidIQ web app, go to Account Settings → Manage Plan → Cancel Subscription. Cancellation takes effect at the end of your current billing cycle. See vidIQ’s instructions: How to cancel my paid vidIQ subscription.
- Apple App Store: you must cancel directly via the App Store on your Apple device (Subscriptions section in your Apple ID settings). See vidIQ’s guidance: How to cancel my paid vidIQ subscription.
- Google Play Store: cancel through the Google Play Store using your Android device or the Play Store on desktop. vidIQ refers users to the same cancellation support: How to cancel my paid vidIQ subscription.
What happens when you cancel
When you cancel a vidIQ paid subscription, your paid features remain active until the end of the current billing period; access does not end immediately. The subscription will not renew at the next billing date. Your account data (analytics, saved searches, history) typically remains available under vidIQ’s account rules, but you will lose access to paid-only features once the paid period ends. If you need data exported or screenshots, do that before access to paid features expires.
Will I get a refund?
vidIQ’s stated policy is that refunds or credits are not provided for unused days remaining in a billing cycle, even if you cancel early. vidIQ’s support pages note this no-refund approach; they do not state any explicit 14‑day statutory cooling-off right for Canadian customers in their public policy. Depending on your province and federal consumer protection laws, you may have statutory entitlements in certain circumstances, but those are not acknowledged or offered in vidIQ’s published policy. If you believe a charge was incorrect, contact vidIQ support and, if applicable, your payment provider or app store for dispute options.
Vidiq plans and pricing
| Plan | Approx. Price (CAD) | Period | Features |
|---|---|---|---|
| Pro | Approx C$10.13 | Monthly (billed annually USD 90) | Analytics, keyword research, trend alerts, competitor tracking, basic AI tools |
| Boost | Approx C$22.39 | Monthly (billed annually USD 199) | Everything in Pro plus AI Coach, advanced alerts, shorts clipping, masterclasses, thumbnails |
| Coaching / Boost+ | Approx C$133.65 | Monthly (billed annually USD 1,188) | Everything in Boost plus personal 1-on-1 coaching, custom growth plan, expert feedback |
| Free | C$0.00 | Monthly | Basic keyword suggestions, limited analytics, live stats bar, scorecard |
Note: vidIQ lists prices in USD. The CAD values above use an approximate conversion of 1 USD ≈ 1.35 CAD; actual charges may vary due to exchange rates and app-store billing differences.
Your consumer rights in Canada
Canadian federal and provincial consumer protection laws can provide certain rights for distance and digital purchases, and some provinces have cooling-off periods or rules about automatic renewals. However, vidIQ’s public policy does not explicitly state or provide a 14‑day cooling-off right for Canadian users and asserts no refunds for unused subscription time. If you think a statutory right applies to your situation, you can raise it with vidIQ support and, if necessary, contact your provincial consumer protection office or seek advice on statutory remedies and dispute resolution.
Customer experiences
Reviews are mixed. Many creators praise vidIQ’s tools (keyword research, channel audits, thumbnails and SEO insights) and report fast, friendly customer support on platforms such as Trustpilot. On the other hand, some users report the cancel button can be hard to find on the web, unexpected auto-renewals without clear notification, and difficulty obtaining refunds. Discussions on Reddit and review sites describe occasional frustration when users feel redirected between pages or when they cannot easily locate the cancellation flow.
Documentation checklist
- Account email and username used for vidIQ
- Order ID, subscription receipt, or app-store purchase receipt (Apple/Google Play)
- Payment method and last 4 digits of card or PayPal transaction ID
- Screenshots of subscription status, billing page, or cancellation screens
- Any correspondence or confirmation emails from vidIQ
Common mistakes
Common errors include cancelling in the wrong place (for example, on the web when the subscription was purchased through Apple or Google Play), assuming cancellation will produce a pro‑rata refund, and not saving the cancellation confirmation. Some users also forget which email or Google/Apple ID is tied to the subscription and therefore cancel the wrong account. Example: cancelling from the vidIQ web settings will not stop App Store billing if the subscription was bought through Apple - cancellation must be done in your Apple subscriptions.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (credit/debit card or PayPal) | No refunds or credits for unused days; cancellation effective end of billing cycle | Moderate - some users report the cancel option can be hard to find |
| Apple App Store | App Store refunds handled by Apple; vidIQ does not provide pro‑rata refunds | Easy - cancel via Apple ID Subscriptions on your device |
| Google Play Store | Google Play refunds handled by Google; vidIQ does not provide pro‑rata refunds | Easy - cancel via Google Play subscriptions on Android or desktop |
After cancelling
Keep a copy of any cancellation confirmation or reference number and monitor your next billing date to ensure the subscription does not renew. If you were charged unexpectedly, contact vidIQ support and, if the purchase was via Apple or Google, you may need to request a refund through the relevant app store. vidIQ support pages are helpful starting points: How to cancel my paid vidIQ subscription and Why was I charged without notification?. For community feedback and experiences, see review threads such as vidIQ on Trustpilot and relevant discussions on Reddit.
Address
If you prefer to send written notice, it is recommended to send a registered letter (raccomandata A/R). Use the following address:
548 Market Street #70172, San Francisco, California 94104, United States