Cancellation service N°1 in Cyprus
Contract number:
To the attention of:
Cancellation Department – Visify
26 Stavrou Street
2034 Strovolos
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Visify service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Visify: Easy Method
What is Visify
Visify is an online service that provides [visual or data-driven] tools and subscription features for users seeking to create, manage, or share visual content and profiles. It operates a subscription model with account-based access, customer support channels, and terms of service that govern billing and cancellations.
The following guide explains how to cancel Visify from Canada, what to expect during and after cancellation, your rights under Canadian consumer protections, and practical steps to document and escalate a dispute if needed.
How to cancel Visify
- Confirm your subscription: sign in to your Visify account and check plan name, renewal date, billing method, and any trial period. Note the email tied to the account and any order or invoice numbers.
- Attempt in-app or online cancellation first: use the account or billing settings to cancel and save screenshots of any confirmation message or reference number.
- If online cancellation is not available or not acknowledged, send a registered postal letter (raccomandata A/R / return receipt requested) to the Legal department - address below - marked “Attention: Legal Visify.” Include your account name, email, subscription details, a clear statement that you are cancelling, and the date you request cancellation; keep a copy and the postal receipt.
- Retain all evidence of your cancellation attempt: screenshots, confirmation emails, chat transcripts, the registered mail receipt, and any responses from Visify. These will be needed if you escalate or file a dispute.
- If you were billed after your cancellation request and Visify does not resolve it, contact your payment provider or bank to inquire about a charge dispute or chargeback, and be prepared to provide the documentation above.
What happens when you cancel
When you cancel a Visify subscription the immediate effects depend on the plan terms: access may continue until the end of the paid period, or it may be removed immediately. Renewal charges should stop for future billing cycles once cancellation is processed, but you should confirm any final billing or prorated refunds with Visify.
Visify will retain account and transactional data according to its privacy policy and applicable law; cancellation does not necessarily delete your account or personal data. If you want data removed, you must follow Visify’s account deletion or data removal procedures and keep records of any deletion confirmations.
Will I get a refund?
Refund eligibility is determined by Visify’s terms of service and refund policy. Many services offer prorated refunds, full refunds within a trial period, or no refunds for past billing cycles. Because policies vary, check the terms associated with your purchase and any promotional or trial conditions that applied to your account.
Exceptions to a no-refund stance can include unauthorized charges, billing errors, or where provincial consumer protection laws require a remedy. If Visify refuses a refund you believe is owed, you can provide documentation in a dispute with your payment provider or contact your provincial consumer protection office for guidance.
Visify plans and pricing
| Plan | Billing | Price | Typical features |
|---|---|---|---|
| Basic | Monthly / Annual | Varies | Varies |
| Pro | Monthly / Annual | Varies | Varies |
| Business / Team | Monthly / Annual | Varies | Varies |
| Enterprise | Custom billing | Varies | Varies |
Your consumer rights in Canada
Consumer protection in Canada is primarily governed by provincial and territorial laws, while the federal Competition Bureau addresses deceptive marketing and unfair practices. Your rights when cancelling a paid service depend on the contract terms and applicable provincial statutes, which may provide remedies for misrepresentation, failure to deliver services, or unauthorized billing.
If you believe Visify has engaged in deceptive practices or refuses to honor a contractual term, you can file a complaint with your provincial consumer protection office and with the Competition Bureau for potential deceptive marketing. For unauthorized charges, your bank or card issuer can often assist with a dispute or chargeback under card network rules.
Customer experiences
Reports from customers of similar online subscription services typically show a mix of positive and negative experiences: many users value the features and ease of use, while common complaints relate to unclear billing cycles, difficulty locating a cancellation option, or delays in receiving refunds. Timely, clear communication and keeping documentation usually result in faster resolution.
Because individual experiences vary, consider searching for recent user reviews and community threads for up-to-date feedback about Visify specifically before and after you cancel.
Documentation checklist
- Account email and username, plan name, and invoice/order numbers
- Screenshots of billing page, subscription settings, and any cancellation confirmations
- Copies of emails, chat transcripts, and dates/times of support contacts
- Registered mail receipt and proof of delivery (raccomandata A/R) to the Legal department
- Bank or card statements showing any disputed charges
Common mistakes
Customers often assume an in-app cancellation is immediate without checking for an on-screen confirmation or email; never rely on memory - capture proof. Another common error is using an unsupported payment channel (for example cancelling a third-party app subscription instead of the direct provider) which can leave the original subscription active. Sending ordinary (non-registered) mail or unverified emails without keeping receipts reduces your leverage if you need to escalate.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online account cancellation | May be prorated or immediate depending on terms | Low |
| Email to support | Varies; dependent on response and policy | Low - Medium |
| Registered postal letter to Legal department | Often creates a stronger paper trail; refund outcome varies | Medium |
| Phone cancellation | May stop future billing but proof can be limited without confirmation | Low - Medium |
| Bank/credit card dispute (chargeback) | Possible full reversal if successful; timelines and eligibility vary | Medium - High |
After cancelling
After you cancel, monitor your email and bank statements for confirmation and any further charges. Keep all documentation for at least several months in case you need to escalate. If Visify does not respond or refuses a refund you believe is owed, contact your bank or card issuer about filing a dispute; provide the documentation checklist items to support your claim.
For additional guidance see government and consumer protection resources: Consumer Protection BC (or your province’s consumer protection office), Competition Bureau of Canada, and the Financial Consumer Agency of Canada.
Address
Send registered postal mail (raccomandata A/R / return receipt requested) to:
Attention: Legal Visify
26 Stavrou Street, Strovolos 2034
Nicosia, Cyprus