Cancellation service N°1 in Ukraine
Contract number:
To the attention of:
Cancellation Department – Vpnhit
Pushkinskaya, dom 20, kv 62
84617 Gorlovka
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Vpnhit service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Vpnhit: Step-by-Step
What is Vpnhit
Vpnhit appears to be an online VPN service brand that offers anonymization and connection-routing tools. Publicly available information about Vpnhit is limited: there are no clearly documented terms, cancellation or refund policies readily accessible for Canadian users, and little to no verifiable customer-support contact details.
How to cancel Vpnhit
- Identify how you bought Vpnhit (Apple App Store, Google Play, the provider’s website, or a third-party seller). Check your e-mail for receipts and the card or payment method used.
- If purchased through Apple App Store: cancel the subscription in your Apple ID subscriptions and request a refund via Report a Problem.
- If purchased through Google Play: cancel the subscription in Google Play subscriptions and request a refund via Google Play help (Google Play refund policy).
- If purchased on a website and there is an account page, log in and look for subscription or billing settings to cancel; if no self-serve option exists, attempt to contact any listed support e-mail or form and request cancellation in writing.
- If you cannot reach the provider or no support contact exists, contact the payment provider (bank, credit card company, PayPal) to dispute or stop recurring payments and ask about chargeback options.
- Save screenshots, receipts, transaction IDs and any communications as evidence in case you need to dispute charges.
What happens when you cancel
Because Vpnhit has no publicly documented cancellation flow, the outcome after cancellation is uncertain. In some services cancellation stops future automatic renewals but leaves access until the end of the paid period; in others, access may end immediately. The provider’s data retention and account-closure practices are also undocumented, so it is unknown how long any account data or usage logs will be retained after cancellation.
Will I get a refund?
No official or verified refund policy for Vpnhit targeted to Canadian users could be located. That means refunds are not guaranteed and will depend on how you paid and on the policies of the platform you used to purchase the service. If you paid via Apple or Google they have their own refund processes and time limits; if you paid by credit card you may be able to request a dispute or chargeback through your card issuer. If the provider cannot be contacted or refuses a refund and the payment platform cannot assist, obtaining a refund may be difficult.
Vpnhit plans and pricing
| Plan | Price (CAD) | Billing |
|---|---|---|
| Monthly | Varies | Varies |
| Yearly | Varies | Varies |
| Other / Promotional | Varies | Varies |
Your consumer rights in Canada
Because Vpnhit’s policies are not publicly documented, your rights will rely on broad Canadian consumer protections and the rules of the payment platform you used. Some guidance indicates a federal 30‑day cancellation right for digital products may apply in certain circumstances, but without clear provider terms enforcement is uncertain. Provincial consumer-protection laws, platform-specific refund rules (Apple, Google) and credit-card dispute mechanisms are the practical avenues to pursue a refund or cancellation. If you believe you have been unfairly treated or defrauded, you can also contact provincial consumer-protection offices, the Financial Consumer Agency of Canada, or file a report with the Canadian Anti-Fraud Centre.
Customer experiences
There are no verified positive or negative reviews available for Vpnhit in the sources checked. In cases where services lack published policies and clear support channels, typical user reports for similar providers include difficulty obtaining refunds, limited or delayed support responses, and uncertainty about account closure or data handling. Because no credible review data is available, consider these as generalized observations rather than Vpnhit-specific findings.
Documentation checklist
- Purchase receipt(s) and transaction IDs (email or screenshot)
- Date/time of charges and card or payment method used
- Account username or e-mail associated with the Vpnhit service
- Screenshots showing active subscription, lack of cancellation option, or billing entries
- Copies of any messages you send to the provider and replies (if any)
- Bank or card statements showing the charge(s)
Common mistakes
Common errors include assuming uninstalling the app cancels the subscription (it often does not), failing to check which platform (App Store, Google Play, website) processed the payment, waiting too long to request a refund, and not keeping written evidence of cancellation requests and receipts. Example: deleting the app immediately after noticing a charge can remove access to the account interface that would show subscription details needed by your bank for a dispute.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store | Possible via Apple refund request; subject to Apple’s rules | Low - Medium |
| Google Play | Possible via Google’s refund process; subject to Google’s rules | Low - Medium |
| Provider website / direct payment | Unclear - no published policy found; depends on provider cooperation | Medium - High |
| Credit card or bank dispute (chargeback) | Possible if you can show non-delivery or unauthorized charges; evidence required | Medium - High |
| No contact info / unresponsive provider | Unlikely without platform or bank intervention | High |
After cancelling
After you attempt cancellation, monitor your bank and card statements for any further charges and keep all documentation of cancellation attempts. If further charges appear, contact your payment provider to block future payments or initiate a dispute. Consider changing passwords associated with the Vpnhit account and remove any saved payment methods where possible. If you suspect fraud or cannot resolve the matter through the payment platform, you can report the situation to the Canadian Anti-Fraud Centre at antifraudcentre-centreantifraude.ca, seek guidance from the Financial Consumer Agency of Canada at canada.ca/financial-consumer-agency, and review platform refund pages such as Apple’s Report a Problem and Google Play’s refund help (Google Play refund policy).
Address
No verified Canadian postal address, support address, or corporate address for Vpnhit could be located. WHOIS information for the domain vpnhit.online lists a private individual address in Ukraine: Pushkinskaya, dom 20, kv 62, 84617 Gorlovka, Donetskaya, Ukraine. This appears to be WHOIS data and may not represent an official or reliable customer-support address for a commercial service.