Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Whoeasy
2478 East Desert Inn Rd #61311
89121 Las Vegas
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Whoeasy service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Whoeasy: Easy Method
What is Whoeasy
WhoEasy is an online subscription service that has appeared in consumer reports as charging recurring fees for access to a product or service. Publicly available information about WhoEasy’s service details, pricing, or standard terms is limited, and several consumer complaint sites indicate problems with billing, cancellations, and customer support.
How to cancel Whoeasy
- Online: Log into your WhoEasy account, go to "My Account" → "Change Plan", and select “Cancel My Membership.” See the step guide at emma-app.com.
- Phone: Call (888) 744‑0149 and request cancellation; have your account details ready. (Source: donotpay.com.)
- Email: Send a clear cancellation request with your account information to support@whoeasy.com (also reported as support@[at]whoeasy.com). Keep a copy of the sent email for your records.
- Postal (formal notice): If you prefer or need written proof, send a signed cancellation letter by registered mail to the corporate address (see Address section below) and keep the registered-mail receipt.
What happens when you cancel
Cancellation should stop future automatic renewals of your subscription. Depending on WhoEasy’s handling, your account access may continue until the current paid period ends or may be terminated immediately - public information is unclear. You should receive some form of confirmation (email or on‑screen) when the cancellation is processed; keep that confirmation.
Data associated with your account (profile details, usage history) may remain on WhoEasy’s systems according to their internal policies; because WhoEasy’s public documentation is limited, request confirmation about data retention and deletion when you cancel if this matters to you.
Will I get a refund?
WhoEasy does not appear to publish a clear, standard refund policy or a 14‑day money‑back right in publicly available documents. Reports from consumers show mixed outcomes: some users received partial refunds after persistent requests, while others report continued unauthorized billing after cancellation or difficulty obtaining refunds. A refund is not guaranteed and may depend on the circumstances and WhoEasy’s response.
If you believe charges are unauthorized or fraudulent, you can dispute them through your credit card issuer or bank and request a chargeback; banks often allow disputes for recurring charges made without consent. If WhoEasy refuses refunds or fails to cancel properly, escalate through consumer protection channels described below.
Whoeasy plans and pricing
| Plan | Price | Notes |
|---|---|---|
| Not publicly published | Varies | No transparent pricing found for Canada; available sources indicate pricing information is not reliably published. |
Your consumer rights in Canada
Canadian consumers are protected from deceptive business practices under federal law (for example, provisions enforced by the Competition Bureau) and by provincial consumer protection statutes. Unauthorized recurring billing or misleading subscription terms can be reported and pursued through these channels. You also have the right to dispute unauthorized charges with your credit card issuer and to seek chargebacks for fraudulent or unauthorized transactions.
If a provider refuses a lawful refund or ignores cancellation requests, you can file complaints with the Competition Bureau, your provincial consumer protection office, or escalate to small claims court if appropriate. In systemic situations, class actions or coordinated complaints can be considered.
Customer experiences
Public reviews and complaint sites show recurring patterns of negative experiences from users in Canada and elsewhere: many report unauthorized or repeated billing, difficulty cancelling, limited customer service responsiveness, and challenges obtaining refunds. Reliable positive reviews are scarce in available sources. Individual outcomes vary - some consumers have obtained partial refunds after persistent effort, while others report continued charges despite cancellation attempts.
Documentation checklist
- Account username/email, subscription ID or order number, and dates of sign‑up and charges.
- Copies/screenshots of billing statements showing WhoEasy charges and dates.
- Copies of cancellation attempts: account cancellation confirmation, sent emails, call logs (date/time/agent), and registered‑mail receipts if applicable.
- Any responses from WhoEasy (emails, transcripts) and bank or card dispute references.
Common mistakes
One common mistake is not keeping written proof of cancellation - without an email confirmation or registered‑mail receipt it can be harder to prove you cancelled. Another is assuming a single cancellation attempt is sufficient; several consumers report needing repeated attempts or escalation. Also, consumers sometimes only contact the merchant and forget to monitor or dispute subsequent unauthorized charges with their bank, which can limit refund options.
Example: cancelling via email but not saving the sent message or not sending by registered mail when formal proof is needed can lead to disputes if WhoEasy claims no cancellation was received. Example: failing to check card statements after cancellation and missing recurring charges that should be disputed promptly with the card issuer.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel in account settings (online) | Possible but not guaranteed; depends on billing cycle and WhoEasy handling | Low - Medium (may require follow up and confirmation) |
| Call support | Possible; less reliable according to reports | Medium (phone records recommended) |
| Email support | Possible; useful for written proof | Medium (may need follow up) |
| Credit card dispute / chargeback | Higher likelihood for unauthorized charges if evidence supports dispute | Medium (depends on bank process and timing) |
| File complaint with consumer protection / Competition Bureau | May help pressure a refund or enforcement action | High (longer process, but useful for systemic issues) |
After cancelling
After you cancel, monitor your bank and card statements for at least two billing cycles to confirm no further charges appear. If you are billed again, immediately contact your card issuer to dispute the charge and provide the documentation checklist items. If WhoEasy does not respond or issues persist, file a complaint with federal or provincial consumer protection authorities.
Helpful links: cancellation instructions and reports at emma-app.com and donotpay.com; consumer complaints and reviews at whoeasy.pissedconsumer.com and trustpilot.com. For official Canadian guidance, see the Competition Bureau at competitionbureau.gc.ca and the Government of Canada Office of Consumer Affairs at ic.gc.ca/consumer.
Address
REYA, LLC
2478 East Desert Inn Rd #61311
Las Vegas, Nevada 89121
United States
If you send a formal cancellation or dispute by mail, consider registered mail (raccomandata A/R) so you have proof of delivery.