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Cancellation service #1 in Canada
Widgetable is a lock-screen widget app that offers freemium features and a premium subscription for full access. It provides interactive widgets (such as virtual pets and tools) with optional in-app purchases and subscription tiers for unlimited features.
When you cancel, your subscription remains active until the end of the current paid billing period; you retain access to premium features until that date. Widgetable’s stated policy is that cancellation prevents future renewals but does not provide prorated refunds or immediate termination of access. Account data and settings typically remain associated with your account; you may need to sign in to confirm data retention or export any personal content before deleting your account.
Widgetable’s Terms state that fees are non-refundable and that refunds are not provided for unused time after cancellation. For App Store and Google Play purchases, refunds and billing disputes are handled through Apple or Google according to their policies; Widgetable’s official terms still indicate no refund obligation. Exceptions may apply under consumer-protection laws if the service was misrepresented, materially defective, or not provided as described - in which case you may have recourse under provincial consumer statutes.
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Widgetable Premium (Monthly) | C$6.99 | Monthly | Unlimited access to all features |
| Widgetable Premium (Annual) | C$24.99 | Annual | Unlimited access to all features |
Additional non-subscription in-app purchases (for example, diamonds, pet eggs) are available at various prices.
Under Canadian consumer-protection frameworks, businesses may validly state a no-refund policy for digital subscriptions if the terms are clear and disclosed. However, provincial laws provide remedies where goods or services are not as advertised, have material defects, or where there was unfair business practice or misrepresentation. Examples include Ontario’s consumer protections and Quebec’s civil code. If you believe the service was misrepresented or defective, contact Widgetable support and, if unresolved, consider contacting your provincial consumer protection agency or seeking independent legal advice.
Some users report successfully cancelling during free trials via the App Store or Play Store to avoid charges. Other users report issues such as being charged despite uninstalling the app, inconsistent widget behavior across devices, and widgets disappearing unexpectedly. Experiences vary by platform and individual circumstances; when problems occur, customers commonly report contacting support and, in some cases, seeking refunds or disputing charges through their app store or payment provider.
Users often assume deleting or uninstalling the app cancels a subscription - it does not. Cancelling must be done through the Widgetable account or the store that billed you (App Store or Google Play). Another common mistake is cancelling too close to the renewal time: for App Store and Google Play subscriptions, cancel at least 24 hours before renewal to ensure the charge is stopped. Relying on third-party refund guides without checking Widgetable’s official terms can also lead to unrealistic expectations about refunds.
| Method | Refund | Difficulty |
|---|---|---|
| Web account cancellation | No (per Widgetable terms); prevents future renewals | Low |
| iOS (App Store) | No (Widgetable policy) - refunds handled by Apple case-by-case | Low to Medium |
| Android (Google Play) | No (Widgetable policy) - refunds handled by Google case-by-case | Low to Medium |
| Email to support | Unlikely per terms; possible exception if Widgetable agrees | Low |
Keep your cancellation confirmation and receipts. If you were billed through Apple or Google and need a refund, follow their refund request processes in addition to contacting Widgetable support. For Widgetable’s official terms, see the terms page at widgetable.net/terms. For Apple subscription help see Apple support: manage subscriptions. For Google Play subscriptions see Google Play: manage subscriptions. If you are in Canada and believe your consumer rights were breached, consider contacting your provincial consumer protection office.
Widgetable, Toronto, Canada
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Written by Mia Walker
Postclic editor · 4 years experience
Editor at Postclic for 4 years, I turn complex registered electronic mail procedures into clear, actionable English.