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I hereby notify you of my decision to terminate the contract relating to the Wikiloc service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Wikiloc: Easy Method
What is Wikiloc
Overview
Wikiloc is an outdoor navigation and route-sharing platform that lets users discover, record and follow trails for hiking, cycling, running and other activities. It offers GPS tracking, offline maps and route planning through mobile apps (iOS and Android) and a web interface, with an optional Premium subscription that unlocks additional features.
How to cancel Wikiloc
- App Store (iOS): Open iOS Settings → Your Name → Subscriptions → select Wikiloc → tap "Cancel Subscription". For general guidance see the community support summary at How to cancel Wikiloc (iOS). Cancel before any trial ends to avoid renewal.
- Google Play (Android): Open the Google Play Store app → Menu → Subscriptions → select Wikiloc → tap "Cancel subscription". See the reference at How to cancel Wikiloc (Android).
- Web (Wikiloc site): Log in at wikiloc.com, go to Profile → Your Products → Wikiloc Premium → Manage Subscription, and cancel through the Stripe interface. Official help is at Wikiloc - Manage web subscription.
- Registered mail (recommended for proof): If you want documented proof, send a registered letter (raccomandata A/R) to Wikiloc's registered office at the address below and keep the postal receipt.
What happens when you cancel
When you cancel a Wikiloc Premium subscription it typically disables auto‑renewal but your Premium access continues until the end of the current billing cycle or trial period; you will retain the paid features until that date. Cancellation prevents future charges but does not usually delete your account or content - your saved routes, track history and account data generally remain unless you delete them separately or request data removal via Wikiloc support.
If you subscribed via the App Store or Google Play, auto‑renewal is controlled by that store and you must cancel there to stop future billing. If you subscribed on the web, cancellation is handled through the Stripe subscription interface linked from your Wikiloc profile. Always save confirmation screens or emails as proof of cancellation.
Will I get a refund?
Wikiloc offers a 14‑day free trial for Premium; if you cancel before the trial ends you should avoid automatic renewal. Once a paid subscription period has begun Wikiloc's stated approach is not to issue refunds for partial months or unused time - cancellation generally takes effect at the end of the current billing cycle. For web subscriptions the help pages indicate trial details at Wikiloc Premium trial.
If you believe a refund is warranted (for example, accidental purchase or double billing), you will often need to request it through the store used to buy the subscription (Apple or Google) or through Stripe for web payments. Wikiloc’s public help does not explicitly promise refunds once a paid period is active, and any statutory rights under Canadian consumer protection law would have to be asserted separately.
Wikiloc plans and pricing
| Plan | Price (USD) | Approx. Price (CAD) | Period | Features |
|---|---|---|---|---|
| Wikiloc Premium Annual | US$19.99 | Approx. C$27 - 30 | Annual | Premium features via App Store or Google Play; exact CAD depends on regional store |
| Wikiloc Premium Quarterly | US$9.99 | Approx. C$13 - 15 | Quarterly | Premium features via App Store or Google Play; exact CAD depends on regional store |
Your consumer rights in Canada
Canadian consumers should note that while Wikiloc documents a 14‑day trial, its published materials do not promise refunds once a paid subscription is active. Canadian consumer protection laws may provide remedies or cancellation rights for digital products bought at a distance, but the availability and procedure vary by province and by the nature of the purchase. If you believe a statutory right applies, consider contacting your payment provider (Apple, Google, or your card issuer), filing a formal dispute if necessary, or contacting your provincial consumer protection office for guidance. Keep documentary proof of purchase and cancellation attempts to support any claim.
Customer experiences
User feedback is mixed. Many users praise Wikiloc’s offline topographic maps, route sharing, real‑time tracking and route planning, noting the app is useful for safety and exploration. Sources summarizing positive feedback include community reviews and app‑rating sites that highlight strong mapping features and offline functionality.
Negative reports frequently relate to difficulty cancelling trial subscriptions, occasional sync or GPS accuracy problems, confusing interface elements, and concerns about imported data that users wished to delete. Examples of raised issues are visible on public review platforms such as Trustpilot and collection pages like JustUseApp. If you encounter problems, save screenshots and timestamps and contact support promptly.
Documentation checklist
- Account email and username; subscription receipt or payment confirmation; screenshots of subscription page or cancellation confirmation; trial start and end dates; App Store / Google Play purchase history screenshot (if applicable); Stripe or web payment confirmation (if applicable); registered mail receipt or support correspondence if you contacted Wikiloc.
Common mistakes
Users often assume canceling the app on their phone deletes the subscription - you must cancel the subscription in the App Store, Google Play, or via the web Stripe interface depending on how you subscribed. Another frequent mistake is waiting until after the trial expires; cancellations must be completed before the trial end to avoid being charged. Some users forget to save or capture cancellation confirmations, making disputes harder to resolve. Finally, subscribing under multiple accounts (e.g., different email addresses) can cause confusion if you cancel the wrong account.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | No - cancellation stops future renewals; refund requests go through Apple Support | Easy |
| Google Play (Android) | No - cancellation stops future renewals; refund requests go through Google Play | Easy |
| Web (Wikiloc via Stripe) | No - Wikiloc states refunds are not issued for unused time; dispute/requests handled via Stripe or your card issuer | Moderate |
| Registered letter to company | No direct refund - provides strongest proof of a cancellation request for disputes | Hard |
After cancelling
After you cancel, confirm you have (1) a cancellation confirmation screen or email, (2) the subscription no longer appears in App Store / Google Play / Your Products on the web, and (3) note the date when Premium access will end. If you need to request a refund or dispute a charge, contact the store or your card issuer and provide the documentation checklist items. Useful pages: Wikiloc web subscription help at Manage web subscription, the trial information at Wikiloc Premium trial, and a community cancellation guide at How to cancel Wikiloc.
Address
Wikiloc Outdoor SL
Parc Cientific UdG, C/Pic de Peguera 11, 17003 Girona, Spain