Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Wordtune
One Bush St, Suite #1200
94104 San Francisco
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Wordtune service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Wordtune: Easy Method
What is Wordtune
Wordtune is a writing assistant and rephrasing tool that uses AI to help users rewrite, refine, and expand text in real time. It offers browser extensions, a web editor, and integrations with other apps to improve clarity, tone, and style for personal and professional writing.
How to cancel Wordtune
- Sign in to your Wordtune account at the Wordtune website or web app, go to the subscription or billing section, and follow the on-screen steps to cancel the subscription.
- If you subscribed through Apple (App Store) or Google Play, open your Apple ID or Google Play account subscriptions page and cancel from there - cancellations must be done through the store you used to subscribe.
- If you cannot cancel online, open the Wordtune Help Center or contact Wordtune support via their help/contact form and request cancellation; include your account email and order details.
- If you prefer a written request, send a registered mail (raccomandata A/R) cancellation letter to the corporate address (see Address section); note that this is the corporate office address and Wordtune’s preferred/self-service cancellation methods are online or via the help center.
What happens when you cancel
When you cancel, your subscription typically remains active until the end of the current billing cycle; you will lose access to premium features when the paid period expires. Automatic renewals stop after cancellation so you are not billed for the next cycle. Your account data and settings may be retained according to Wordtune’s data retention and privacy policy; you may need to request account deletion separately if you want your data removed.
Will I get a refund?
Refunds depend on how you purchased the subscription and the provider’s policies. Direct purchases through Wordtune may be subject to Wordtune’s refund policy, which commonly does not guarantee refunds for unused portions but may allow exceptions for unauthorized charges, billing errors, or technical problems that prevent use. Subscriptions billed through Apple or Google are subject to Apple’s or Google Play’s refund procedures. If you believe you are entitled to a refund, contact Wordtune support with your order details and, if applicable, request a refund through the store where you purchased the subscription.
Wordtune plans and pricing
| Plan | Price (CAD) | Billing |
|---|---|---|
| Free | Varies | Varies |
| Premium (individual) | Varies | Monthly / Annual |
| Premium for Teams / Business | Varies | Monthly / Annual |
Your consumer rights in Canada
Canadian consumers are protected by federal and provincial consumer protection laws that require clear disclosure of fees, automatic renewal terms, and fair business practices. For digital subscriptions, you have the right to clear pre-purchase information about price and renewal, and to contest unauthorized charges with your payment provider. Provincial consumer protection offices handle complaints about unfair practices; you may also contact your card issuer to dispute billing or seek a chargeback in cases of fraud. For privacy concerns or requests about personal data, you can contact the Office of the Privacy Commissioner of Canada or the relevant provincial privacy authority.
Customer experiences
User experiences vary. Many customers report that cancelling via the Wordtune account page or the app stores is quick and straightforward and that support responds to refund requests reasonably. Other users report delays when cancelling through support or difficulty if they assumed deleting the app would cancel billing. App-store purchases sometimes require contacting Apple or Google directly, which can add steps. Overall, self-service cancellation online is usually the fastest route.
Documentation checklist
- Account email, username, or customer ID
- Order number or transaction ID and date of purchase/renewal
- Payment method and billing statement screenshot showing the charge
- Device/platform used to subscribe (Web, iOS/App Store, Android/Google Play)
- Screenshots of the subscription page or billing settings (optional but helpful)
Common mistakes
A frequent mistake is uninstalling the Wordtune app while leaving the subscription active - deleting the app does not cancel the subscription. Another common error is attempting to cancel via the website when the subscription was charged through the App Store or Google Play; in those cases you must cancel through the respective store. Some users wait until after renewal to cancel and then expect an automatic refund; many providers do not refund renewals automatically. Also, not keeping confirmation emails or transaction records can make disputes slower to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online account (Wordtune website) | Possible with provider review | Low |
| Apple App Store | Request via Apple; subject to Apple’s rules | Medium |
| Google Play | Request via Google; subject to Google’s rules | Medium |
| Help center / Email support | Case-by-case; may require documentation | Medium |
| Registered mail (written request) | May support documentation of intent; refund depends on policy | High |
After cancelling
After you cancel, save confirmation messages and receipts and monitor your bank or card statement for unexpected charges. If you need a refund or see an unauthorized charge, contact Wordtune support and your payment provider promptly. Consider exporting any content or settings you want to keep before the subscription expires and, if desired, request account deletion separately. For help pages and support, use Wordtune’s official help center or the app store support pages when relevant.
Address
AI21 Labs Inc., One Bush St, Suite #1200, San Francisco, California 94104, United States. This is the corporate office address; if you choose to send a written cancellation, send it by registered mail (raccomandata A/R) and keep proof of delivery. Wordtune’s preferred methods for cancellation remain the online account settings or the Help Center: Wordtune and Wordtune Help.