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Cancellation service #1 in Canada
Yahoo Finance is a financial news, data and research service that offers market data, news, tools and subscription tiers (Yahoo Finance+ / plans) for enhanced research and premium features. In Canada it is available via the web and mobile apps, with subscriptions sold either directly through Yahoo's site or through the Apple App Store / Google Play for in‑app purchases.
When you cancel a Yahoo Finance subscription purchased on the web, access to premium features continues until the end of the current paid period; you will not be charged at the next renewal. For in‑app subscriptions, cancellation via the App Store or Google Play prevents the next automatic renewal but access typically remains until the current billing period ends. Your Yahoo account and non‑subscription content remain available; account data (saved lists, settings) are normally retained but premium features will be removed once access ends.
If you purchased directly via Yahoo's website (My Subscriptions), you may request a refund within 14 days of the initial purchase or of an annual renewal; Yahoo's policy allows one refund per customer for web purchases. Annual auto‑renewals generally do not receive refunds except that refunds are allowed within 14 calendar days after an automatic annual renewal in some cases. For mobile in‑app purchases, Yahoo does not handle refunds - refunds are governed by the App Store or Google Play refund policies and must be requested through those stores. For details see Yahoo's refund and subscription pages linked below.
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Bronze Plan | C$9.95 | Monthly | Yahoo Finance Bronze plan features |
| Bronze Plan | C$95.00 | Annual | Yahoo Finance Bronze plan features |
| Silver Plan | C$24.95 | Monthly | Yahoo Finance Silver plan features |
| Silver Plan | C$239.00 | Annual | Yahoo Finance Silver plan features |
| Gold Plan | C$49.95 | Monthly | Yahoo Finance Gold plan features |
| Gold Plan | C$479.00 | Annual | Yahoo Finance Gold plan features |
| Yahoo Finance+ Lite | C$35.00 | Monthly | Lite plan features |
| Yahoo Finance+ Lite | C$339.99 | Annual | Lite plan features |
| Yahoo Finance+ Essential | C$85.00 | Monthly | Essential plan features |
| Yahoo Finance+ Essential | C$819.99 | Annual | Essential plan features |
Yahoo's publicly stated policies do not include a Canada‑specific refund cooling‑off right; the 14‑day digital services cooling‑off period referenced in Yahoo's Terms applies to EU consumers and does not apply to Canadian users. In Canada, consumer protections for digital purchases are governed by federal and provincial consumer protection laws and may vary by province. Yahoo's help pages do not explicitly cite Canadian statutory rights, so if you believe a violation has occurred you can contact provincial consumer protection authorities or seek advice from a consumer protection office.
Online reviews for Yahoo Finance Canada show mixed feedback. Trustpilot ratings for ca.finance.yahoo.com average around 2.9/5 with a high share of one‑star complaints; common negative themes include difficulty unsubscribing, account or UI glitches, and slow or unhelpful customer service. There are fewer positive or neutral reports; some users report straightforward cancellations and timely responses when they purchased through Yahoo's web flow. Expect variability: web cancellations are usually simple, while in‑app purchases rely on store procedures.
Many problems arise from trying to cancel the wrong place: if you purchased via Apple or Google, cancelling in your Yahoo account will not stop charges - you must cancel through the App Store or Google Play. Other errors include not saving a cancellation confirmation (so you lack proof of cancellation), assuming annual renewals are refundable beyond the short 14‑day window for web purchases, and contacting the incorrect support channel. Example: a user who never signed up through Yahoo's website but had an in‑app charge will not get help from Yahoo billing and must request a refund from the store that billed them.
| Method | Refund | Difficulty |
|---|---|---|
| Web - My Subscriptions (Yahoo site) | Refund possible within 14 days of initial purchase or annual renewal (one refund per customer); otherwise generally no | Easy - Manage in My Subscriptions |
| Mobile - Apple App Store | Refunds handled by Apple (request via Apple support); Yahoo does not process in‑app refunds | Medium - Cancel in Subscriptions on your Apple ID; refund via Apple support |
| Mobile - Google Play | Refunds handled by Google Play (request via Google Play Help); Yahoo does not process in‑app refunds | Medium - Cancel in Google Play Subscriptions; refund via Google support |
| Postal cancellation (registered mail) | No special refund guarantee - follows web/store refund rules; proof of delivery recommended | Varies - slower but provides proof of notice |
Keep your cancellation confirmation, monitor your bank or card statement for any unexpected charges, and save receipts or screenshots. For web subscriptions, review Yahoo's help pages for subscription management and refunds: Manage subscriptions and Refund policy (web purchases). For mobile in‑app issues, contact Apple or Google Play support for refunds and follow their dispute procedures. If you cannot resolve a charge or cancellation and believe a consumer protection rule applies, consider contacting your provincial consumer protection office for next steps.
If you choose to send a written cancellation, send it by registered mail to ensure proof of delivery: Yahoo! Inc., 106 Front Street East, Suite 200, Toronto, ON M5A 1E1, Canada. Keep proof of posting and a copy of your letter.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Harper Allen
eIDAS legal expert · 7 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 7 years.