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Cancellation Yamm: Easy Method
What is Yamm
Yet Another Mail Merge (YAMM) is a Gmail add-on that lets users send personalized mass emails using Google Sheets and Gmail. It automates mail merges, tracks opens and clicks, and offers tiered plans for different daily sending limits and support levels.
How to cancel Yamm
- Via the YAMM/Web interface: Open Google Sheets → Add‑ons (or Extensions) → Yet Another Mail Merge → Check quota / upgrade quota → click “Cancel your subscription.” Your plan stays active until the end of the current billing term. See the YAMM support article: Cancel your subscription (support).
- Via PayPal: Log into PayPal → Settings → Payments → View → find the recurring payment to Talarian (merchant) → click “Cancel.” The subscription will remain active until the current term ends and PayPal sends a confirmation email. Help: PayPal cancellation (support).
- Via renewal reminder emails: YAMM sends reminder emails 30 and 10 days before renewal that include a “Cancel my subscription” link; clicking that stops future renewals while keeping access for the current paid period. See the same support article above.
- General note: Subscriptions can be cancelled at any time to stop automatic renewal; you retain access until the end of your paid term. See YAMM pricing and policies: YAMM pricing.
What happens when you cancel
Cancellation stops automatic renewal but does not immediately remove access: you keep full access to the paid features until the end of the current billing term. After that date your subscription will not renew and your account will revert to the free plan limits (if applicable).
YAMM’s documentation states cancellations do not produce prorated refunds; any access or features tied to the paid term remain available until that term expires.
Will I get a refund?
YAMM’s published policy is that fees are paid in advance and generally non‑refundable, including for unused portions after cancellation. Refunds are only granted in exceptional circumstances (for example, certain plan changes) and typically are not offered for subscriptions older than 90 days. See YAMM’s terms and pricing for details: Terms of Service, Pricing.
That stated policy does not override applicable consumer protection laws. If Canadian provincial or federal law requires a refund (for example, within a statutory cooling‑off period or if the service was misrepresented), you may be entitled to a refund despite YAMM’s general no‑refund policy.
Yamm plans and pricing
| Plan | Price (USD/year) | Period | Features |
|---|---|---|---|
| Free | USD 0 | Annual | Up to 20 recipients/day, basic features |
| Pro (gmail.com) | USD 24 | Annual | Up to 400 recipients/day, priority support |
| Pro (Google Workspace) | USD 48 | Annual | Up to 1,500 recipients/day, priority support |
All listed prices are in US dollars. No Canada‑specific (CAD) pricing was located; final cost in CAD will depend on exchange rates and applicable taxes.
Your consumer rights in Canada
Under Canadian consumer protection laws, you may have a statutory right to cancel digital subscription purchases within a cooling‑off or trial period (often up to 14 days) and to receive a refund if the service is not provided as advertised. These legal rights can override a vendor’s stated “no refund” policy. If you believe YAMM’s terms conflict with your statutory rights, the applicable provincial or federal law will prevail.
If you need to pursue a refund under Canadian law, consider documenting your request, referencing the relevant consumer protection statute, and contacting your payment provider or the appropriate provincial consumer protection office for guidance.
Customer experiences
Public reviews show a mix of positive and negative feedback. Positive comments commonly mention fast, responsive customer support and that YAMM is easy to use for mail merges within Gmail and Google Sheets. Negative feedback highlights that the free tier has been reduced (daily limits lowered from higher previous limits to 20/day for free users) and that some users find scheduling features basic or the free limits too restrictive. See customer reviews on Trustpilot and Capterra.
Documentation checklist
- Subscription receipt or order confirmation email (transaction ID and date)
- Account email used for YAMM/Gmail and any related PayPal account email
- Screenshots of subscription settings in Google Sheets (Add‑ons / YAMM) or PayPal recurring payment
- Renewal reminder emails (30‑ and 10‑day notices) if available
Common mistakes
Users sometimes cancel the wrong account (for example, a secondary Google account) or forget to cancel a recurring payment via PayPal even after cancelling via the YAMM interface. Another common issue is expecting an immediate refund after cancelling; YAMM’s policy is that cancellations stop future renewals but do not automatically generate prorated refunds. Users also miss the renewal date because they ignore reminder emails - check your inbox and spam for YAMM messages to avoid surprises.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web / YAMM interface | No (policy: non‑refundable; subject to consumer law) | Easy |
| PayPal | No (no automatic refunds; PayPal cancellation stops future payments; legal exceptions apply) | Easy |
| Reminder email link | No (stops renewal only; refund subject to policy/law) | Easy |
| Formal notice (postal/email to company) | Depends (may be needed for disputes or legal claims) | Moderate |
After cancelling
After you cancel, keep your confirmation (screenshot or email) and monitor your account to ensure the subscription does not renew at the next billing date. If you paid via PayPal, verify the recurring payment is cancelled in PayPal settings and check for the cancellation confirmation email from PayPal. Useful links: YAMM cancellation support: support article, YAMM pricing and terms: pricing, terms of service. If you believe you are owed a refund under Canadian law, contact YAMM support and your payment provider and retain documentation of your requests.
Address
Registered legal address for formal communications:
YAMM BELL S.r.l.s - VIA ERNESTO RICCI 1 - 80126 Napoli (NA), Italia
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Written by Amelia Clark
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.
FAQ
To cancel your Yamm subscription via the YAMM interface, open Google Sheets, go to Add-ons or Extensions, select Yet Another Mail Merge, check your quota, and click 'Cancel your subscription.' Your plan will remain active until the end of the current billing term.
Yamm's policy states that fees are generally non-refundable, including for unused portions after cancellation. However, if you believe you are entitled to a refund under applicable consumer protection laws, you may need to provide a written request via registered mail.
After cancelling your Yamm subscription, you will retain access to all paid features until the end of your current billing term. Once that term expires, your account will revert to the free plan limits.
Yes, you can cancel your Yamm subscription through PayPal by logging into your PayPal account, navigating to Settings, then Payments, and finding the recurring payment to Talarian. Click 'Cancel,' and your subscription will remain active until the current term ends.
Yamm offers three plans: Free (USD 0/year for up to 20 recipients/day), Pro (gmail.com) at USD 24/year for up to 400 recipients/day, and Pro (Google Workspace) at USD 48/year for up to 1,500 recipients/day, all with varying levels of support.