Cancellation service N°1 in Germany
Contract number:
To the attention of:
Cancellation Department – Zerogpt
Borstelmannsweg 2
Staffelstein
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Zerogpt service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Zerogpt: Easy Method
What is Zerogpt
ZeroGPT is a web and mobile service that offers AI-text detection, rewriting, summarizing and related writing tools. It is marketed for detecting AI-generated content and provides tiered subscription plans (Free, Pro, Plus, Max) as well as an iOS app and browser/web access through ZeroGPT.org.
The service uses subscriptions billed through different channels depending on how you sign up (web purchases via payment processors such as Paddle/Stripe/Razorpay, Apple App Store for iOS purchases, and possibly Google Play for Android purchases).
How to cancel Zerogpt
- Web (ZeroGPT.org / ZeroGPT Plus): Open the subscription confirmation email you received when you signed up and use the Paddle cancellation link included there. Cancelling via that link stops auto-renewal immediately. If you cannot find the email, locate your Paddle receipt or contact Paddle support (Paddle support).
- iOS App Store (ZeroGPT: AI Rewrite & Humanize app): On your iPhone go to Settings → your Apple ID → Subscriptions, find ZeroGPT, and cancel. Disable auto‑renew at least 24 hours before the renewal period ends to avoid being charged for the next billing cycle. For Apple-managed refunds or subscription help, use Apple support (Manage subscriptions).
- Google Play: Cancel via the Google Play Store Subscriptions section on the device or web interface. ZeroGPT documentation does not list Play-specific steps; for guidance see Google Play help (Google Play subscriptions).
- Written cancellation (recommended): Send a dated written cancellation notice by registered mail to the company address (see Address section below). Use registered delivery (raccomandata A/R) and keep a copy and tracking/return receipt for your records.
What happens when you cancel
When you cancel through the supported channel, auto‑renewal is disabled. For web subscriptions cancelled via the Paddle link, the provider states auto‑renew stops immediately. Depending on the payment channel and the timing of cancellation, you may retain access for the remainder of the paid period or access may end immediately - this can vary by platform and billing processor.
Cancellation prevents future billing but does not automatically guarantee a refund. Data retention and continued access to features (detection history, ZeroCHAT, file reports) after cancellation depend on your plan and the provider’s account policies; keep copies of any reports you need before cancelling.
Will I get a refund?
Refunds depend on how you purchased and the timing. ZeroGPT’s public FAQ states that if you cancel during a trial you will not be charged; after a trial, refunds are generally not offered. Separately, ZeroGPT.org’s Privacy Policy indicates a full refund support window within the first month for new customers processed through Stripe or Razorpay and that refunds may take up to seven working days to process. iOS purchases and refunds are handled by Apple, not ZeroGPT.
If you believe you were mis‑charged (for example, billed for an annual plan when you expected monthly billing) preserve all receipts and contact the payment processor and your card issuer. You can also consider disputing the charge with your bank or using the payment platform’s refund/dispute process if necessary.
Zerogpt plans and pricing
| Plan | Price (approx. CAD) | Period | Features |
|---|---|---|---|
| Free | C$0.00 | Monthly | 15,000 characters AI detection; basic tools (summarizer, paraphraser, grammar, translator); detection history; limited batch files |
| Pro | ≈ C$13.50 / month (USD 9.99) | Monthly | 100,000 characters AI detection; 50 batch file checks; PDF reports; detection history; summarizer/paraphraser/grammar/translator; ZeroCHAT (4 prompts); email, WhatsApp/Telegram access |
| Plus | ≈ C$27.00 / month (USD 19.99) | Monthly | All Pro features plus 60 batch file checks; 25,000-word plagiarism checker/month |
| Max | ≈ C$36.50 / month (USD 26.99) | Monthly | 150,000 characters AI detection; 75 batch files; 40,000-word plagiarism checker/month; larger summarizer/paraphraser/translator limits; ZeroCHAT (5 prompts); WhatsApp/Telegram access |
Note: Official pricing is listed in USD on ZeroGPT’s site; CAD amounts above are approximate conversions (~1.35) and may vary. No Canada‑specific CAD pricing was found on official pages.
Your consumer rights in Canada
Canadian consumer protections do not automatically create a universal 14‑day cooling‑off right for online subscriptions; instead, rights depend on contract terms, provincial consumer protection laws, and payment network rules. ZeroGPT’s public policies do not clearly invoke a Canada‑specific cooling‑off period.
If you are mis‑charged or the service is materially different from what was advertised, you may pursue a refund via the payment processor, request a chargeback through your card issuer, or file a complaint with provincial consumer protection offices. Canadian law requires clear disclosure of recurring charges and reasonable cancellation options; keep evidence of enrolment, cancellation attempts, and any communication to support your claim.
Customer experiences
Public reviews are mixed but skew negative. Many users report false positives (human‑written text incorrectly flagged as AI), inconsistent detection results on repeat tests, and difficulty obtaining refunds or clear cancellation confirmations. Some users describe being billed for different plans than expected or having a short window to obtain refunds.
Conversely, a small number of reviews (a minority) report that the tool is quick, easy to use, and helpful for identifying AI‑generated content. Overall, reported reliability issues and customer service complaints appear to be common themes.
Documentation checklist
- Subscription confirmation email and receipt (Paddle/Stripe/Razorpay, or App Store/Google Play receipt)
- Screenshots of your account subscription page and any cancellation confirmation pages
- Dates of trial start/end and date/time you cancelled
- Bank or credit card statements showing the charge(s)
- Copies of any support emails or chat transcripts with ZeroGPT or the payment processor
- Registered‑mail tracking and return receipt if you send a written cancellation
Common mistakes
Common errors include cancelling too late (after the auto‑renew window), cancelling on the wrong platform (for example, cancelling a web account but forgetting to cancel the App Store subscription), and failing to keep proof of cancellation. Some users assume cancellation will trigger an automatic refund - that is not guaranteed under ZeroGPT’s stated policies.
Other frequent issues: misreading charges (annual vs monthly), deleting the confirmation email before cancelling, and not checking which payment processor handled the sale (refund processes differ between Paddle, Stripe, Razorpay and Apple).
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (ZeroGPT.org / ZeroGPT Plus via Paddle) | Trial cancellation avoids charge; generally no refunds after trial. Privacy Policy notes a possible full refund within the first month for new customers processed via Stripe/Razorpay (case‑by‑case). | Low - Medium (manual via Paddle link; may require tracking receipts) |
| iOS App Store | Refunds handled by Apple; ZeroGPT does not process App Store refunds. | Low (cancel via Apple ID subscriptions; refunds require Apple request) |
| Google Play | Not specified by ZeroGPT; refunds and cancellations handled through Google Play policies. | Low - Medium (cancel via Play Store; refunds handled via Google Play process) |
After cancelling
After you cancel, keep all cancellation confirmations, receipts and transaction records. If you were charged in error, first contact the payment processor named on your receipt (Paddle/Stripe/Razorpay) and ZeroGPT support. For App Store purchases, request a refund through Apple.
Helpful resources: ZeroGPT official site and privacy policy (ZeroGPT.org, Privacy Policy), Paddle support (support.paddle.com), Apple subscriptions help (Apple manage subscriptions), Google Play subscriptions help (Google Play subscriptions), and Canadian consumer resources such as the Competition Bureau (competitionbureau.gc.ca).
Address
Borstelmannsweg 2, Staffelstein, Freistaat Bayern, Germany
Recommendation: Send written cancellation by registered mail (raccomandata A/R) and retain tracking and return‑receipt documentation.