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Cancel ATHLETIC GREENS
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Cancellation service #1 in Canada
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I hereby notify you of my decision to terminate the contract relating to the Athletic Greens service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Athletic Greens: Easy Method
What is Athletic Greens
Athletic Greens (also sold as AG1) is a powdered greens nutritional supplement designed to provide vitamins, minerals, probiotics, and other ingredients in a daily drink mix. The product is sold as one-time purchases and as a recurring subscription through the company website and via mobile app stores; third-party retailers in Canada also list one-time purchase options.
How to cancel Athletic Greens
- If you purchased directly at the Athletic Greens site (drinkag1.com), sign in to your member portal and go to "Manage Subscription" to cancel. It is recommended to cancel at least 24 - 48 hours before your next scheduled shipment to avoid being charged; there is typically no cancellation fee or long-term contract.
- If you cannot access the portal or prefer another method, contact the Athletic Greens Customer Happiness Team by email at support@drinkag1.com or use the live chat on the Athletic Greens website; expect typical confirmation within a few business days.
- If you subscribed through the Apple App Store or Google Play, cancel via those platforms (Apple: Settings > Subscriptions; Google Play: Play Store > Subscriptions). Athletic Greens cannot cancel app-store subscriptions for you.
- For added certainty, you may send a written cancellation by registered mail (raccomandata A/R) to the company address (see the Address section below) to obtain delivery confirmation.
What happens when you cancel
When you cancel a direct subscription, future automatic shipments and billing stop. Orders already fulfilled or in processing at the time of cancellation are normally still delivered and charged. Your online account usually remains active so you can resume the subscription later if you wish. Keep any confirmation emails or screenshots showing the cancellation date and reference number.
Will I get a refund?
Athletic Greens advertises a satisfaction-guarantee refund period (commonly 60 days) for unused product, typically requiring return of the product with return shipping at the customer’s cost and limiting refunds to one per household. Some sources and community reports reference a 90-day guarantee for first orders or indicate the company sometimes issues refunds via email or chat without requiring a product return. Policies and their application may change over time and can be applied with some flexibility; always confirm refund eligibility with Customer Happiness before returning product.
Athletic Greens plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Single Pouch, 30-Day Supply - One-time purchase | C$271.85 | One-time | Includes shaker & scoop; inclusive of all taxes; ships from Toronto |
| Single Pouch, 30-Day Supply - Bulk Powder (Hockeysushi) | C$54.02 | One-time | Tax included; 30-day supply; limited-time sale price |
| 2‑Pack (60 servings) - Bulk Powder (Hockeysushi) | C$242.67 | One-time | Two pouches, 30 servings each; tax included; limited-time sale |
| Powder with Shaker & Scoop (Hockeysushi) | C$147.00 | One-time | Shaker & scoop included; tax included |
| Powder (Hockeysushi) - another variant | C$153.00 | One-time | One pouch; tax included; variant listing |
| Family Value Kit (CanadianVit) | C$448.00 | One-time | Likely multi-pouch or bulk kit; free shipping across Canada |
Your consumer rights in Canada
Canadian consumer protection law requires clear disclosure of terms such as cancellation and refund policies, and gives consumers remedies for defective or misrepresented products. You generally have the right to accurate pre-purchase information and to pursue provincial enforcement if a policy was not clearly disclosed or is applied unfairly. Requirements and protections vary by province; if you believe the company’s policies were misleading or unfair, you can contact your provincial consumer protection office for guidance and possible enforcement.
Customer experiences
Reviews are mixed. Some customers report fast delivery, improved energy, and an enjoyable taste and routine. Other consumers - especially in online communities - report digestive side effects (constipation, bloating), taste complaints, concerns about pricing relative to dietary needs, and confusion after formula changes. A small number of users reported medical issues they associated with use and obtained refunds. These experiences suggest variability in individual tolerance and expectations.
Documentation checklist
- Order number and purchase date
- Account email used with Athletic Greens
- Payment method and last four digits (if needed)
- Scheduled shipment date you want to stop
- Screenshot or PDF of cancellation confirmation or correspondence
- Any email/chat confirmation from support about refunds or returns
- Photos of unopened/unused product if returning, plus tracking number for returns
Common mistakes
Common errors include trying to cancel an app-store subscription through the Athletic Greens portal (Apple/Google subscriptions must be cancelled in the respective store), cancelling too close to the next shipment so the charge is already processed, failing to save or get written confirmation of the cancellation, and assuming fulfilled orders will be automatically refunded. Another frequent mistake is not confirming return instructions and return-shipping responsibility before sending product back - this can affect eligibility for a refund.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website member portal (Manage Subscription) | Possible (policy-dependent) | Low |
| Email or live chat with Customer Happiness | Possible; sometimes flexible | Medium |
| Apple App Store / Google Play | App-store refunds handled by Apple/Google; Athletic Greens cannot cancel for you | Medium - High (platform rules) |
| Registered mail (written cancellation) | Documentation for dispute; refund depends on policy | Medium |
After cancelling
After you cancel, keep your confirmation and any refund correspondence. If you plan to return unused product, get return instructions and a return-authorized reference from support and use tracked shipping. For subscription management instructions, see a step-by-step guide at Cancel via member portal guide. If you need to cancel an Apple subscription, see Manage subscriptions on Apple. To contact Athletic Greens support directly by email use support@drinkag1.com. If you believe your consumer rights in Canada have been breached, contact your provincial consumer protection office for next steps.
Address
P.O. Box 29502 #20782, Las Vegas, NV 89126, United States