Cancellation Athletic Greens: Easy Method

What is Athletic Greens

Athletic Greens (also sold as AG1) is a powdered greens nutritional supplement designed to provide vitamins, minerals, probiotics, and other ingredients in a daily drink mix. The product is sold as one-time purchases and as a recurring subscription through the company website and via mobile app stores; third-party retailers in Canada also list one-time purchase options.

How to cancel Athletic Greens

• If you purchased directly at the Athletic Greens site (drinkag1.com), sign in to your member portal and go to "Manage Subscription" to cancel. It is recommended to cancel at least 24 - 48 hours before your next scheduled shipment to avoid being charged; there is typically no cancellation fee or long-term contract.
• If you cannot access the portal or prefer another method, contact the Athletic Greens Customer Happiness Team by email at [email protected] or use the live chat on the Athletic Greens website; expect typical confirmation within a few business days.
• If you subscribed through the Apple App Store or Google Play, cancel via those platforms (Apple: Settings > Subscriptions; Google Play: Play Store > Subscriptions). Athletic Greens cannot cancel app-store subscriptions for you.
• For added certainty, you may send a written cancellation by registered mail (raccomandata A/R) to the company address (see the Address section below) to obtain delivery confirmation.

What happens when you cancel

When you cancel a direct subscription, future automatic shipments and billing stop. Orders already fulfilled or in processing at the time of cancellation are normally still delivered and charged. Your online account usually remains active so you can resume the subscription later if you wish. Keep any confirmation emails or screenshots showing the cancellation date and reference number.

Will I get a refund?

Athletic Greens advertises a satisfaction-guarantee refund period (commonly 60 days) for unused product, typically requiring return of the product with return shipping at the customer’s cost and limiting refunds to one per household. Some sources and community reports reference a 90-day guarantee for first orders or indicate the company sometimes issues refunds via email or chat without requiring a product return. Policies and their application may change over time and can be applied with some flexibility; always confirm refund eligibility with Customer Happiness before returning product.

Athletic Greens plans and pricing

Your consumer rights in Canada

Canadian consumer protection law requires clear disclosure of terms such as cancellation and refund policies, and gives consumers remedies for defective or misrepresented products. You generally have the right to accurate pre-purchase information and to pursue provincial enforcement if a policy was not clearly disclosed or is applied unfairly. Requirements and protections vary by province; if you believe the company’s policies were misleading or unfair, you can contact your provincial consumer protection office for guidance and possible enforcement.

Customer experiences

Reviews are mixed. Some customers report fast delivery, improved energy, and an enjoyable taste and routine. Other consumers - especially in online communities - report digestive side effects (constipation, bloating), taste complaints, concerns about pricing relative to dietary needs, and confusion after formula changes. A small number of users reported medical issues they associated with use and obtained refunds. These experiences suggest variability in individual tolerance and expectations.

Documentation checklist

• Order number and purchase date
• Account email used with Athletic Greens
• Payment method and last four digits (if needed)
• Scheduled shipment date you want to stop
• Screenshot or PDF of cancellation confirmation or correspondence
• Any email/chat confirmation from support about refunds or returns
• Photos of unopened/unused product if returning, plus tracking number for returns

Common mistakes

Common errors include trying to cancel an app-store subscription through the Athletic Greens portal (Apple/Google subscriptions must be cancelled in the respective store), cancelling too close to the next shipment so the charge is already processed, failing to save or get written confirmation of the cancellation, and assuming fulfilled orders will be automatically refunded. Another frequent mistake is not confirming return instructions and return-shipping responsibility before sending product back - this can affect eligibility for a refund.

Comparative recap

After cancelling

After you cancel, keep your confirmation and any refund correspondence. If you plan to return unused product, get return instructions and a return-authorized reference from support and use tracked shipping. For subscription management instructions, see a step-by-step guide at Cancel via member portal guide. If you need to cancel an Apple subscription, see Manage subscriptions on Apple. To contact Athletic Greens support directly by email use [email protected]. If you believe your consumer rights in Canada have been breached, contact your provincial consumer protection office for next steps.

Address

P.O. Box 29502 #20782, Las Vegas, NV 89126, United States