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I hereby notify you of my decision to terminate the contract relating to the Audible service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Audible: Easy Method
What is Audible
Audible is an audiobook and spoken-word service owned by Amazon that provides access to a catalog of audiobooks, podcasts and audio series. In Canada Audible offers subscription plans that combine access to the Audible Plus catalog with monthly or annual credit allowances for premium titles.
How to cancel Audible
- Web (Audible.ca site): Log into your Audible.ca account, go to Account Details → Membership Details → Cancel membership to cancel immediately online. Your membership runs through the end of the current billing cycle. Guide
- Apple App Store (iOS): If your subscription is billed through Apple, cancel via your iPhone/iPad settings: open Settings → tap your name → Subscriptions → select Audible → Cancel Subscription. The Audible website/app cannot cancel Apple‑billed subscriptions. Guide
- Google Play (Android): If billed through Google Play, open the Play Store → Menu → Subscriptions → Audible → Cancel. The Audible site/app cannot cancel Google Play - billed subscriptions. Guide
What happens when you cancel
Your Audible membership remains active through the end of the current billing period; you retain access to any benefits included for that period. Audiobooks you purchased remain in your library after cancellation, and you can use a returned credit policy where applicable. Some users report problems (for example, disappearing credits) after cancelling, so check your account and download any files you want to keep before your membership ends.
Will I get a refund?
Audible states membership fees already charged are generally non‑refundable; you can cancel at any time to stop future billing but past membership payments are not refundable as a standard policy. Audiobook purchases (content) may be returnable or exchangeable via your Audible account by checking purchase and refund history. If you were billed in error or experienced unauthorized charges, users report that disputed amounts have sometimes been refunded and that refunds (when issued) typically post back to the original payment method within about 7 - 10 business days. For subscriptions billed through Apple or Google Play, billing and refund handling is governed by those stores and you may need to contact Apple or Google for refunds of platform‑billed charges.
Audible plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Premium Plus (1 credit/month) | C$14.95 | Monthly | Audible Plus catalog + 1 credit/month; cancel anytime; trial available |
| Premium Plus (2 credits/month) | C$25.95 | Monthly | Audible Plus catalog + 2 credits/month |
| Premium Plus Annual (12 credits/year) | C$162.95 | Annual | Audible Plus catalog + 12 credits/year |
| Premium Plus Annual (24 credits/year) | C$287.95 | Annual | Audible Plus catalog + 24 credits/year |
| Introductory Offer (new subscribers) | C$0.99 | Monthly (first 3 months) | Promotional - 3 months at C$0.99/mo, then auto‑renews at C$14.95/mo |
Your consumer rights in Canada
There is no explicit 14‑day statutory cooling‑off period referenced by Audible for digital subscription services in Canada. Audible's public policy indicates membership fees already paid are not refundable and that audiobook returns are handled through a user’s Audible account. If you believe you were charged without authorization or in error you can dispute the charge with Audible and, if necessary, with your card issuer. Local consumer protection laws may provide additional remedies in particular cases, but Audible’s terms and the relevant platform (Apple/Google) policies generally determine refund and cancellation procedures.
Customer experiences
Public reviews from Canadian users are frequently negative about billing and cancellations. Reported themes include unauthorized or unexpected charges, difficulty cancelling when subscribed through apps, and poor or unhelpful customer‑service experiences. Some users successfully obtained refunds for erroneous charges, and many find cancellation straightforward when done directly on the Audible.ca website. Canadian users also report fewer local promotions compared with the U.S. marketplace.
Documentation checklist
- Account email and Audible account name
- Order numbers or transaction dates for disputed charges
- Screenshots of billing statements showing the charge
- Cancellation confirmation or subscription screen (if available)
- Original payment method details (for bank/card disputes) and any correspondence with support
Common mistakes
Common mistakes include trying to cancel on the Audible website when the subscription is billed through Apple or Google (which won’t work), assuming cancellation is immediate rather than effective at the end of the billing cycle, and cancelling before using or returning credits without verifying Audible’s current return policy. Other frequent issues are not saving cancellation confirmations or screenshots and not checking the correct account if you have multiple Amazon/Audible accounts.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (Audible.ca) | Membership fees: generally non‑refundable. Audiobooks: returnable/exchangeable via account purchase/refund history. | Easy - cancel immediately online; membership runs until billing period ends. |
| Apple App Store (iOS) | Membership billed by Apple - refunds and disputes handled through Apple; Audible cannot cancel Apple‑billed subscriptions. | Difficult for some users - must cancel via iOS Subscriptions settings. |
| Google Play (Android) | Membership billed by Google Play - refunds/disputes handled through Google; Audible cannot cancel Google‑billed subscriptions. | Difficult for some users - must cancel via Google Play subscriptions. |
After cancelling
After you cancel, keep a copy of the cancellation confirmation and monitor your bank or card statements for any unexpected post‑cancellation charges. If you need to return or exchange an audiobook, use your Audible purchase/refund history on the Audible site. For account help or disputes, start with Audible’s support pages and, if your subscription was billed via Apple or Google, contact the respective store for billing or refund requests. Helpful links: Audible contact and How to cancel Audible.
Address
Audible, Inc., 101 Main St., 5th Floor, Cambridge, MA 02142, United States. Note: there is no widely published Canadian mailing address for Audible; cancellations are generally handled online or via phone/platform support.