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Cancel AUTOBRUSH
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I hereby notify you of my decision to terminate the contract relating to the Autobrush service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Autobrush: Easy Method
What is Autobrush
Overview
Autobrush is a consumer oral-care brand that sells motorized toothbrush products and related accessories, often using direct-to-consumer sales and subscription options for replacement brush heads and supplies. The company manages orders, returns, subscriptions and customer support through its website and support channels.
How to cancel Autobrush
- Log into your Autobrush account on their website, go to your subscription or “manage orders” section, and select the option to cancel recurring deliveries; save or screenshot any on-screen cancellation confirmation.
- If you cannot cancel through an account, contact Autobrush customer support via the contact form or support email listed on their site; include your full name, order number, account email, and a clear request to cancel future recurring payments and/or subscription.
- If you prefer to cancel by post, send a signed cancellation letter to Autobrush’s product returns address (see Address section below) using a tracked, registered method with return receipt and keep copies and tracking details.
- After submitting your cancellation, watch for an email confirmation. If you do not receive confirmation within a few business days, follow up with support and, if necessary, contact your bank or card issuer to stop future pre-authorized payments.
What happens when you cancel
When you cancel a subscription, Autobrush will typically stop future recurring charges. Whether you retain access to subscription benefits until the end of a prepaid billing period depends on their terms; many services allow access through the paid period but cease shipments or subscription renewals afterward. Autobrush may retain account details and order history under its privacy policy; if you want data deleted, request account deletion specifically and keep a copy of that confirmation.
Will I get a refund?
Refund eligibility depends on Autobrush’s published returns and refund policy and on the timing and condition of the product or subscription. Some refunds are available for purchases returned within the seller’s stated return window and for certain canceled subscriptions, while opened or heavily used products, shipping costs, or cross-border duties may not be refundable. If you believe you are owed a refund, request it in writing to support and keep records. For payments already charged, you can also contact your card issuer for dispute/chargeback options if the merchant does not resolve the issue.
Autobrush plans and pricing
| Plan | Price | Billing cycle |
|---|---|---|
| Monthly subscription | Varies | Varies |
| Annual subscription | Varies | Varies |
| One-time purchase | Varies | One-time |
Your consumer rights in Canada
Canadian consumer protection is primarily provincial; there is no single federal “cooling-off” period that applies to all online purchases. However, you have several protections: sellers must honor their advertised terms and refund/return policies; recurring (pre-authorized) payments can be cancelled and you can ask your financial institution to stop future charges; and you may pursue remedies under provincial consumer protection statutes if a business engages in deceptive practices. Keep written records of cancellation requests and confirmations. For general guidance, consult federal and provincial consumer resources and your payment provider for chargeback procedures.
Customer experiences
Customers report mixed experiences: some find Autobrush support responsive and cancellations straightforward when handled via the online account or email, while others report delays in receiving confirmation or in processing refunds. Cross-border purchases to Canada can add time or complexity for returns because of shipping and customs. Overall, keeping clear documentation and requesting written confirmation improves the likelihood of a smooth cancellation.
Documentation checklist
- Order number and purchase date
- Account email and user name
- Screenshots of subscription settings and cancellation steps
- All emails or messages exchanged with Autobrush support
- Bank or card statements showing charges
- Tracking numbers and return receipts if you mailed a cancellation or return
Common mistakes
Common errors include assuming a cancellation is complete without receiving a written confirmation, failing to save confirmation emails or screenshots, and cancelling too close to a renewal date (resulting in an extra charge). Another frequent issue is not checking whether multiple subscriptions or separate accounts exist under different emails, so a cancellation on one account may not stop charges elsewhere. Finally, relying solely on verbal phone assurances - if you use phone support - without written follow-up can make disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online (account subscription settings) | Depends on timing and policy | Low |
| Email to support | Depends on policy and documentation | Low - Medium |
| Phone support | Varies | Varies |
| Mail (registered letter to returns address) | Depends on policy and proof of delivery | Medium - High |
After cancelling
After you cancel, expect a written confirmation email or message; retain it. Monitor your card or bank statements for any unexpected future charges and contact your payment provider promptly if charges continue. If you need a refund or return a product, follow the merchant’s returns instructions and keep tracking numbers. If your issue is unresolved, consider contacting your provincial consumer protection office or using your bank’s dispute/chargeback process. For further assistance, use the links below to reach Autobrush support and Canadian consumer resources.
Autobrush site: https://autobrush.com
Canadian consumer information: https://www.canada.ca/en/services/business/consumer.html
Competition Bureau (consumer protection guidance): https://www.competitionbureau.gc.ca
Address
Autobrush (product returns / refunds address): AutoBrush, 4779 Hanoverville Road, Bethlehem, PA 18020, USA.
Note: No dedicated postal address for subscription cancellations is publicly listed. If you choose to cancel by mail, send a signed cancellation letter to the returns address above using a tracked, registered method with return receipt and retain all records of delivery. Also follow up by email or via your online account to obtain written confirmation.