Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Black Rifle Coffee
1144 S 500 W
84101 Salt Lake City
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Black Rifle Coffee service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Black Rifle Coffee: Easy Method
What is Black Rifle Coffee
Black Rifle Coffee Company (BRCC) is a U.S.-based coffee roaster and retailer that sells whole-bean and ground coffee, ready-to-drink beverages, apparel and gear, and subscription “Coffee Club” plans. It operates an online store and mobile apps and also sells products through third-party Canadian retailers.
How to cancel Black Rifle Coffee
- Online / Mobile app: Sign in to your account, go to your account dashboard and choose “Manage Subscriptions” to cancel the Coffee Club subscription. This is the primary self-serve method.
- Phone: Call Black Rifle Coffee’s toll-free number 1-866-556-2722 (U.S.) to request cancellation; ask for confirmation details and a reference number.
- App Store (iOS): If you subscribed through Apple’s App Store, open your Apple ID subscription settings on your iPhone/iPad and cancel there - Black Rifle Coffee cannot cancel in-app Apple subscriptions for you.
- Google Play: If the subscription was initiated via Google Play, cancel in Google Play’s subscription settings (not via BRCC’s site).
- Written notice (recommended for extra proof): If you want a paper trail, send a signed cancellation letter by registered mail (raccomandata A/R) to the company’s mailing address: Black Rifle Coffee Company LLC, 1144 S 500 W, Salt Lake City, UT 84101, United States. Include your account email, order/subscription ID, and a clear cancellation request and date.
- Important: cancellations stop future charges; they do not automatically create refunds for charges already processed after a renewal date - keep this in mind when timing cancellation requests.
What happens when you cancel
When you cancel a Coffee Club subscription through the account dashboard or by phone, the cancellation prevents future renewals and shipments. You will generally retain access to any active subscription period already paid for until the end of that period; cancellations apply to future charges only. For in-app subscriptions managed by Apple or Google, cancellation via those stores stops future renewals under their terms.
Black Rifle Coffee may retain account and order records for administrative and legal purposes; if you require deletion of personal data, request account closure or data removal following the company’s privacy policy and be prepared to verify your identity.
Will I get a refund?
Subscription refunds: BRCC’s stated policy is that subscription cancellations apply moving forward and do not automatically generate refunds for charges already processed after a renewal. If you cancel after a renewal has processed, you should not expect a refund for that renewal under the standard policy.
Product returns and faulty items: For physical products (apparel, gear, etc.), most items can be returned within 30 calendar days of delivery for a full refund or exchange if unused and in original packaging. Return shipping for Canadian returns is prepaid and free, and refunds are normally issued to the original payment method within 5 - 7 business days after BRCC receives the return (and may take an additional 3 - 10 business days to appear on your statement). For damaged, incorrect or faulty items, contact BRCC within 7 days of delivery to arrange a free return and receive replacement or refund including shipping.
App-store purchases: If your subscription was purchased through Apple or Google, refunds and dispute handling are governed by Apple’s or Google’s refund policies and processes, not BRCC’s website policy. If you cannot resolve a refund through the store, you may consider contacting your payment provider as a last resort.
Black Rifle Coffee plans and pricing
| Plan / Product | Price (CAD) | Period | Features |
|---|---|---|---|
| Just Decaf (Canada, 12oz / 340 g bag) | C$15.99 | One-time purchase | Ground or whole bean, medium/dark roast; sold via Canadian retailer Siwash Sports |
| CAF (Canada, 340 g bag) | C$15.99 | One-time purchase | Whole bean, Canadian-specific blend with elevated caffeine content |
| Just Black (Canada, 12oz bag) | C$16.99 | One-time purchase | Ground bag, medium roast |
| Little Warriors Blend (Canada, 12oz bag) | C$16.99 | One-time purchase | Ground bag, medium roast; portion of proceeds donated to Little Warriors |
| Five Alarm (Canada, 12oz bag) | C$17.99 | One-time purchase | Ground bag, medium/full-bodied roast |
| Blackbeard’s Delight (Canada, 12oz bag) | C$17.99 | One-time purchase | Ground bag, dark roast |
| Ready-to-drink Espresso Mocha (Canada, canned) | C$5.99 | One-time purchase | Canned espresso mocha drink, 200 mg caffeine |
Your consumer rights in Canada
Canadian consumers have statutory protections that operate in addition to a merchant’s stated policy. Goods must be as described, of acceptable quality and fit for purpose; if they are not, you are entitled to a repair, replacement or refund regardless of a company’s advertised policy. These legal rights cannot be waived by contract. For digital or in-app purchases, app-store terms (Apple/Google) and your payment-provider rights (e.g., credit-card dispute mechanisms) may provide additional remedies if a service is not delivered.
Customer experiences
Public reviews and reports show a mix of experiences: many customers use the website dashboard or phone successfully to manage subscriptions and returns, while a notable portion of reviews describe delayed or incomplete orders, slow or absent customer-service responses, and difficulty cancelling subscriptions in practice. Some customers have reported resorting to payment disputes when they could not obtain timely cancellations or refunds. These patterns suggest that while official cancellation channels exist, outcomes may vary and keeping documentation is important.
Documentation checklist
- Account email and full name used on the BRCC account
- Order number(s) or subscription ID(s)
- Date and time of the cancellation request and method used (dashboard, phone, app store)
- Phone call reference number or agent name (if provided)
- Screenshots or printouts of the “Manage Subscriptions” page or confirmation screens
- Shipping/delivery confirmation and photos (for returns and damaged items)
- Copies of any registered-mail receipts if you send written cancellation
Common mistakes
Many problems come from common mistakes: cancelling the wrong place (for example, cancelling on BRCC’s website when the subscription was purchased through Apple or Google), waiting until after an automatic renewal has processed and then expecting a refund, not retaining confirmation or proof of cancellation, and relying on verbal assurances from customer service without written confirmation. Example: a user who bought the subscription via iPhone must cancel in Apple ID subscriptions - cancelling on the BRCC site will not stop Apple’s renewals.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website / Mobile App dashboard or phone | Stops future charges; no refund for charges already processed after renewal under standard policy | Low - Medium. Officially straightforward, but some customers report difficulties or delayed responses. |
| App Store (iOS) | Managed by Apple; refunds handled under Apple’s policies and subject to Apple’s decision | Low - Medium. Cancellation is done in Apple ID settings; refund requests go through Apple. |
| Google Play Store | Managed by Google Play; refunds handled under Google’s policies and subject to Google’s decision | Low - Medium. Cancellation is done in Google Play subscriptions; refund requests go through Google. |
After cancelling
After you cancel, keep copies of any confirmation, screenshots and reference numbers. If you need to request a return or refund for a product, follow BRCC’s returns process promptly (within 30 days for most items) and keep tracking and return receipts. If you subscribed via an app store, check Apple or Google support pages for refund procedures and timelines. If you cannot resolve the issue with BRCC or the app store, consider contacting your card issuer for a chargeback only after you have attempted all other remedies and retained documentation.
Helpful links:
Black Rifle Coffee | Manage subscriptions on iPhone or iPad (Apple) | Cancel subscriptions on Google Play | Canadian consumer protection resources
Address
Black Rifle Coffee Company LLC
1144 S 500 W
Salt Lake City, UT 84101
United States
If you choose to send a written cancellation or formal notice, consider registered mail (raccomandata A/R) to obtain delivery confirmation and keep the receipt as proof.