Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Bullymake service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Bullymake: Easy Method
What is Bullymake
Bullymake is a subscription service and shop that sends boxes of tough dog toys and treats tailored for strong chewers. Boxes and plans are sold from the United States in USD and shipped to customers in Canada for an additional per‑box shipping fee; subscriptions can be prepaid for multiple months or set as monthly billing. For official terms see the Bullymake subscription pages and FAQ.
How to cancel Bullymake
- Check your plan and timing first: prepaid plans (3, 6, 12 months) have an initial commitment - canceling before that term ends may incur a one‑time early cancellation fee; cancellations after the initial term take effect at the end of the billing cycle with no fee. See the Subscription Terms.
- Primary contact methods: email customercare@bullymake.com or the site live chat (start from the Bullymake site FAQ/help links) and request “Cancel my subscription.” Include your full name, account email, subscription plan, and order or invoice numbers.
- If you prefer a written, provable request, send a postal cancellation letter by registered mail (raccomandata A/R) to the company address: 990 Security Row, Suite 106, Richardson, Texas 75081, United States. Keep the registered‑mail receipt as proof of delivery.
- Save all confirmation messages, screenshots, and the date/time of any chat or email. If you receive a retention offer, note it in writing but do not rely on verbal promises.
- If cancellations are ignored or charges continue, escalate with your bank/card issuer and consider filing a complaint with provincial consumer protection or the Competition Bureau (Canada).
What happens when you cancel
If you cancel during the initial prepaid term you may be charged an early cancellation fee as described in Bullymake's subscription terms; cancellations after the initial term generally take effect at the end of the current billing cycle and will not renew thereafter. Auto‑renewal occurs when a prepaid term ends unless you cancel before it renews. Bullymake retains account and order data per its policies; expect to keep access to any active services until the cancellation effective date.
Will I get a refund?
Bullymake's subscription terms state that purchases for a subscription term are final and that refunds are not provided for unshipped boxes once a renewal has processed. On the Bullymake Shop (the separate e‑commerce site) unopened/unused items may be refundable under that site's T&C; used or opened items are typically not eligible. Toys have a 30‑day durability guarantee for replacement (not refund) if a toy is completely destroyed within that period. Always check the relevant terms pages before expecting a refund.
Bullymake plans and pricing
| Plan | Price (USD + shipping) | Approx. CAD | Billing | Features |
|---|---|---|---|---|
| 1‑Month Subscription | USD $39 + Shipping $8 | ≈ CAD $63 | Monthly | 2 - 3 tough toys + treats (or 4 - 5 toys if toys‑only) |
| 3‑Month (Prepaid) | USD $36/mo + Shipping $8 | ≈ CAD $60 | Billed every 3 months (prepaid) | Same box contents; billed every 3 months |
| 6‑Month (Prepaid) | USD $34/mo + Shipping $8 | ≈ CAD $58 | Billed every 6 months (prepaid) | Same box contents; billed every 6 months |
| 12‑Month (Annual Prepaid) | USD $31/mo + Shipping $8 | ≈ CAD $54 | Billed annually (prepaid) | Same box contents; billed annually |
All plans are listed and billed in USD on Bullymake's site and include an additional USD $8 shipping fee to Canada. Approximate CAD values are conversions and not official Bullymake pricing.
Your consumer rights in Canada
Canadian consumers are protected by federal and provincial consumer protection laws that require clear disclosure of cancellation and refund terms and prohibit unfair practices. Bullymake must comply with applicable provincial statutes (for example Ontario or British Columbia consumer protection rules) and the Competition Bureau's rules on deceptive marketing. If a seller makes cancellation unduly difficult or misrepresents terms, you may file complaints with your provincial consumer protection office or contact the Competition Bureau (Canada). There is no Bullymake‑stated 14‑day automatic cancellation right for Canadians, so rely on statutory protections and documented communications.
Customer experiences
Many customers praise Bullymake for sturdy toys, customization for heavy chewers, and responsive replacements in some cases; see user reviews on sites such as Trustpilot. However, there are recurring negative reports: difficulty cancelling (requests ignored, repeated retention offers, continued charges), disputes over guarantees, and some customers reporting slow shipping. Several third‑party complaint sites list unresolved cases; these patterns suggest documenting every cancellation attempt and keeping evidence.
Documentation checklist
- Account email and full name used on the Bullymake account
- Subscription plan name and start date, order/invoice numbers
- Screenshots of your subscription page and any auto‑renewal or billing notices
- Copies of email cancellation requests and live chat transcripts (save timestamps)
- Registered‑mail receipt and proof of delivery if you send a postal letter
- Bank or card statements showing unwanted charges (dates and amounts)
Common mistakes
Customers often assume cancellation is immediate and expect refunds for boxes that are already processing - Bullymake's terms state renewed boxes that are unshipped are not refunded. Others rely on verbal chat promises without written confirmation, fail to cancel before a prepaid term auto‑renews, or do not keep proof of their cancellation attempts. Some try only one method (e.g., chat) and do not follow up with registered mail or email, which weakens escalation options if charges continue.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Email or live chat to customercare@bullymake.com | No refund for unshipped renewed boxes; standard cancellations take effect end of billing cycle per terms | Medium - High (some users report pushback and retention offers) |
| Registered postal letter (proof of delivery) | No refund for unshipped renewed boxes; provides strong documentary proof of your request | Medium (formal and provable; recommended if email/chat fails) |
| Bank dispute / chargeback | Possible refund depends on issuer and reason codes; not guaranteed and may be time‑limited | High (involves bank processes and documentation; use after exhausting seller remedies) |
After cancelling
Keep all confirmations and check your bank or card statements for any further charges. If a renewal charge posts before your cancellation took effect, Bullymake's terms say unshipped boxes are not refundable; you can still request a replacement or credit via customer service but do not assume a refund will be issued. Useful links: Bullymake Subscription Terms (subscription terms), Bullymake FAQ (FAQ), Bullymake Shop Terms (shop T&C), and the Competition Bureau (Canada). If problems persist, contact your provincial consumer protection office with your documentation.
Address
Send written cancellation requests (registered mail recommended) to:
990 Security Row, Suite 106, Richardson, Texas 75081, United States