Postclic unlimited subscription: promo at 1,47 CAD for 48h with a mandatory first month at 79,87 CAD, then 79,87 CAD per month without commitment
Cancel COLOR PLAY
in 30 seconds only!
Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Color Play service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Color Play: Easy Method
What is Color Play
Overview
Color Play is a Color-branded offering that includes subscription and product options (for example, a monthly "Color Play Club" plan). It may also refer to app-based subscriptions or services connected to Color's products. Depending on what you purchased - physical products, a genetic test, or an app subscription - the cancellation and refund rules differ.
How to cancel Color Play
- Preferred methods: cancel by e‑mail or WhatsApp (these are the fastest). The website does not support online account cancellation; you can also cancel by post‑mail if needed.
- If cancelling a physical product or test order, provide your order number, date of purchase, and reason for cancellation in your message.
- If cancelling an app subscription (e.g., Color By Number), cancel directly through the App Store (Apple) or Google Play at least 24 hours before the renewal date - these subscriptions auto‑renew and cannot be cancelled during an active paid period via Color directly.
- For postal cancellations, send a letter to: 220 Tagore Lane, Singapore 787600. Allow extra processing time for mailed requests.
What happens when you cancel
When you cancel, access depends on the product: physical orders or month-to-month club subscriptions typically stop future shipments or renewals once cancellation is processed; app subscriptions cancelled via Apple/Google stop renewing at the end of the current billing period but remain active until that date. For genetic testing, sequencing must not have started and the lab must not have received your sample for a refund to be possible. Your account data is retained according to Color’s privacy and data-retention policies; cancellation does not automatically delete stored data unless you request account deletion through the provider’s data‑access / privacy process.
Will I get a refund?
Refund eligibility depends on the product and timing. For Color genetic tests, Color’s policy allows refunds up to 30 days after purchase only if the lab has not received your sample; refunds will have a C$ (or original currency) $25 cancellation fee plus shipping and handling deducted. If more than 30 days have passed since purchase or the lab has already received your sample, no refund is issued. For app subscriptions purchased through Apple or Google, refunds are generally handled by Apple or Google under their respective policies and are not guaranteed by Color.
Color Play plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Color Play Club (Monthly) | C$45.00 | Monthly | Monthly exclusive nail strips, C$7 product credit per order, C$13 birthday credit, C$20 loyalty credit after 3 confirmed orders |
Your consumer rights in Canada
Canadian consumer protection is administered provincially and varies by province; generally, consumers have protections for products or digital content that are faulty, not delivered, or not as described. For app subscriptions purchased via the App Store or Google Play, the platform providers’ terms govern cancellations and refund requests. For physical goods and services (including health/genetic tests), provincial laws may allow refunds or remedies if the product was not delivered, if services were not commenced, or if the product is defective - however, contract terms and timing (such as Color’s 30‑day, no‑sample‑received rule) will influence the outcome. If you believe your rights under provincial consumer protection law have been breached, you can contact your provincial consumer protection office for guidance.
Customer experiences
No user reviews specifically for "Color Play" in Canada were found in the verified data. Broader customer feedback for Color services commonly highlights that app subscriptions auto‑renew and must be managed through the App Store/Google Play, and some customers report confusion about refund eligibility when samples have already been sent to a lab. In general, customers appreciate prompt email or messaging responsiveness; mailed cancellations are typically slower.
Documentation checklist
- Order number or subscription confirmation
- Date of purchase and payment method
- Proof of purchase or receipt (screenshot or PDF)
- Sample ID (for genetic tests) or tracking number (if applicable)
- Screenshots of subscription details (auto‑renew date) for app subscriptions
- Clear statement of the action you want (cancel subscription, request refund, stop shipments)
Common mistakes
Many users assume they can cancel an app subscription through the seller’s website; however App Store and Google Play subscriptions must be cancelled through the respective platform. Waiting until after 30 days to request a refund for a genetic test or waiting until the lab has received your sample are common reasons refunds are denied. Another frequent mistake is not providing an order number or proof of purchase when requesting cancellation, which delays processing. If you mail a cancellation to the wrong address or fail to use a tracked method for returns, your cancellation may be processed late or not at all.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Email / WhatsApp (preferred) | Possible for physical/test orders within 30 days and if the lab hasn’t received the sample (C$25 fee + shipping deducted); app refunds handled by Apple/Google. | Low (fast response if complete information provided) |
| Post‑mail | Same eligibility as email/WhatsApp but refund processing will be slower and subject to the 30‑day/sample condition. | Medium (slower due to postal transit) |
| App Store / Google Play (for app subscriptions) | Refunds are generally handled by Apple or Google per their policies and are not guaranteed by Color. | Varies (often requires platform support request) |
After cancelling
After you cancel, retain your confirmation (email or message) and any refund reference numbers. If you cancelled an app subscription through Apple or Google, check your platform purchase history to confirm the stop in auto‑renewal. For refunds related to tests, monitor the bank or card statement for the refund minus the stated fees. If you need official policy references, see Color’s cancellation and refund pages and the app subscription guidance below.
Cancellation and refund references:
Color refund policy (fees and 30‑day rule)
App subscription cancellation guidance (Color By Number)
App purchase refund info (Apple/Google)
Address
Postal cancellation address (if you choose to send a letter):
220 Tagore Lane, Singapore 787600