Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Craftnest
30 N Gould St Ste N
82801 Sheridan
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Craftnest service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Craftnest: Easy Method
What is Craftnest
CraftNest is a digital marketplace and membership service that provides clipart, SVGs, coloring books and other downloadable craft assets. Memberships offer unlimited downloads, regular updates and family sharing features, and most pricing and policy information is presented in US dollars on the CraftNest site.
How to cancel Craftnest
- Sign in to your CraftNest account on the web, open the member’s area and follow the subscription or account settings to cancel the membership; CraftNest’s FAQ indicates web (members area) cancellation is the available method - see the CraftNest FAQ for guidance.
What happens when you cancel
When you cancel a CraftNest membership, automatic renewal stops at the end of the current billing period and you retain access until that period expires. Digital files you downloaded remain with you, but access to member-only downloads ceases after expiry. CraftNest may retain account and transaction data for its records in line with its policies.
Will I get a refund?
CraftNest’s stated position is that refunds are not provided for digital products because they are delivered immediately and are fully accessible; their FAQ directs users to contact support if they encounter issues. Separately, a publicly posted "No Return, No Refund" statement indicates sales are final and refunds will not be issued except in limited circumstances (for example, damaged or defective items if reported promptly, often within a short window such as 7 days). For problems such as unauthorized charges or defective content, contact CraftNest support to request remediation; see the FAQ for contact options.
Craftnest plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Membership | US$0.50 | Monthly | Unlimited downloads, regular updates, shareable with family |
| Yearly Membership | US$14.99 | Annual | Unlimited downloads, regular updates, shareable with family |
Prices are listed in US dollars on CraftNest’s site. Canadian users will be charged in CAD only after their payment provider applies the applicable exchange rate and any card or bank fees.
Your consumer rights in Canada
Under Canadian consumer protection, digital goods that are delivered immediately and fully accessible are often treated as non-refundable unless the provider’s terms say otherwise or the product is defective. There is generally no statutory 14-day cooling-off period for delivered digital content. However, consumers retain protection against unauthorized charges and defective or misrepresented goods; in such cases you can request remediation from the seller and, if unresolved, seek assistance through your card issuer or provincial consumer protection office.
Customer experiences
Reviews are mixed. Many users praise the breadth and quality of CraftNest’s digital assets, the user interface and the attractiveness of the membership value for crafters. Other users report difficulties such as unexpected charges, problems canceling in certain situations, or being billed despite expectations from a free trial; a portion of complaints reference account or billing frustrations. If you face billing issues, document transactions and contact support promptly.
Documentation checklist
- Account email and username; subscription start and renewal dates; order or invoice numbers; screenshots of billing/charges; proof of downloads (if relevant); copies of correspondence with CraftNest; payment method statement showing the charge; link or reference to the FAQ or policy you relied on.
Common mistakes
Common mistakes include assuming a free trial has ended without explicitly canceling in the member’s area, attempting cancellation only through app stores when the provider documents web cancellation, and not saving order numbers or screenshots of charges. For example, users have reported being charged after expecting a free trial to stop - keeping cancellation confirmation and payment records avoids disputes becoming harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (members area) | No refund generally; contact support for exceptional cases | Low - cancellation is available in the member’s area |
| App Store / Google Play | No refund generally; store-specific refund rules may apply | Medium - High - CraftNest FAQ does not describe separate app store flows; resolving billed subscriptions through stores can be more complex |
| Charge disputes / unauthorized charges | Refund possible if card issuer or provider rules in your favour | Medium - may require documentation and a dispute with your bank or card issuer |
After cancelling
After you cancel, keep confirmation of cancellation and monitor your payment method for any further charges. If you believe you were billed incorrectly or the product was defective, contact CraftNest support via their FAQ page (CraftNest FAQ) and provide the documentation from the checklist. If unresolved, consider disputing the charge with your card issuer and consult your provincial consumer protection office for next steps.
Address
CraftNest LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA