Cancellation Deviantart: Easy Method

What is Deviantart

DeviantArt is an online community and marketplace for artists to share artwork, comment, and sell digital content or memberships. It offers free accounts alongside paid services such as Core Membership and in‑site purchases that add features, visibility, or monetization options.

How to cancel Deviantart

• Web (DeviantArt Billing & Payments): Sign in, go to Billing & Payments → Active Subscriptions, click the three‑dot menu next to the subscription, select Manage Subscription → Cancel. Cancelling on the web takes effect immediately and access is revoked right away. For Core Membership purchased on the web, disable auto‑renewal to prevent future charges; web Core purchases are non‑refundable. See DeviantArt support.
• App Store (iOS): If you bought the subscription through Apple, cancel in your Apple subscriptions (Settings → Your name → Subscriptions). DeviantArt cannot cancel App Store subscriptions for you; request refunds via Apple’s report a problem.
• Google Play (Android): If purchased via Google Play, open the Play Store → Payments & subscriptions → Subscriptions and cancel there. DeviantArt cannot cancel Google Play subscriptions; seek refunds through Google Play support.

What happens when you cancel

When you cancel a subscription purchased on DeviantArt’s website, cancellation normally takes effect immediately and you will lose access to the paid features or content right away. If the subscription was purchased through a third‑party store (Apple or Google), cancelling there ends future renewals but the store’s rules determine access and refund handling.

Your DeviantArt account and most uploaded content remain under your account unless the account itself is closed or removed. Earnings, purchase history, and account settings may still be retained by DeviantArt; if you rely on downloaded copies or records, export or save them before cancelling where possible.

Will I get a refund?

For most DeviantArt purchases (excluding Core Membership bought on the web), you can contact DeviantArt Customer Support within 7 days of the purchase to request a refund; the company reviews those requests on a case‑by‑case basis. Core Memberships bought on DeviantArt’s website are generally non‑refundable - cancelling stops future renewals but does not return payment for unused time. If the subscription was bought through Apple or Google, refunds must be requested from Apple or Google respectively; DeviantArt cannot directly refund store‑mediated purchases. See DeviantArt’s support pages for details: refunds and Core Membership info.

Deviantart plans and pricing

Your consumer rights in Canada

Under Canadian consumer protection frameworks, consumers generally have rights to clear, fair and transparent terms for cancellations and refunds, especially for digital services. A service that cancels access immediately while keeping prepaid money for unused time may conflict with Canadian consumer expectations that paid access continue for the remainder of the paid period. If you believe a provider’s terms are unfair or inconsistent with provincial consumer protection rules, you can raise a dispute with the company, file a complaint with your provincial consumer protection office, or consider other remedies such as small claims court depending on the amount and circumstances.

Customer experiences

Reviews are mixed. Some users report positive outcomes - for example, a Canadian Trustpilot reviewer noted a smooth refund when renewal was mistakenly enabled. However, many complaints cite account suspensions or bans with little notice, difficulty reaching responsive customer support, and loss of content or earnings. Other reviewers expressed dissatisfaction with perceived moderation inconsistencies and slow or unhelpful resolution of disputes.

Documentation checklist

• Account username and email associated with the DeviantArt account
• Date of purchase or subscription start and any renewal receipts
• Proof of payment (transaction IDs, receipts, credit card or PayPal record)
• Screenshots of active subscription status or billing page
• Copies of any support requests, ticket numbers, and responses

Common mistakes

Many users assume cancelling on DeviantArt will handle store purchases - if the subscription was bought via Apple or Google, cancelling on DeviantArt won’t stop future charges; you must cancel in the store. Another common mistake is expecting a prorated refund for Core Membership after cancelling mid‑term - web Core purchases are usually non‑refundable and cancellation simply prevents future billing. Failing to keep receipts, transaction IDs, or support correspondence makes refund requests or disputes harder to resolve.

Comparative recap

After cancelling

After you cancel, verify that the subscription no longer appears as active in the source you used to subscribe (DeviantArt billing page, Apple subscriptions, or Google Play). If you want a refund for a web purchase, contact DeviantArt Customer Support promptly and include the documentation listed above; see DeviantArt refund policy. For App Store refunds use Apple’s report a problem; for Google Play refunds see Google Play support. If you encounter unresolved disputes that appear to violate Canadian consumer protection standards, consider filing a complaint with your provincial consumer protection office or seeking independent legal advice.

Address

DeviantArt, Inc., 7111 Santa Monica Blvd, Ste B, PO Box 230, West Hollywood, CA 90046, United States. If you need to send physical correspondence or a formal complaint, send by registered mail for proof of delivery (for example, raccomandata A/R or your local equivalent).