Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – D&G Appliance Care
Filwood Green Business Park Unit 28
BS4 1ET Hengrove
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the D&G Appliance Care service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation D&G Appliance Care: Easy Method
What is D&G Appliance Care
D&G Appliance Care (also referenced as Domestic & General or D&G Appliance Repairs Limited) is a provider of appliance protection plans and repair services. The company operates repair and protection services for household appliances and appears to be based in the United Kingdom, while offering protection plans that may be purchased or applied in various markets.
Public, Canada‑specific product and policy detail for D&G Appliance Care is limited in available sources; the guidance below is based on available third‑party references and general Canadian consumer protections where applicable.
How to cancel D&G Appliance Care
- According to TerminationExperts (not affiliated with D&G Appliance Care), common cancellation methods include: canceling via your online account (if available), calling customer service, or sending a written cancellation (such as a registered letter). If you rely on a written cancellation, send it by registered post and address it to the company administration or Customer Service to obtain proof of delivery. For reference see TerminationExperts - D&G Appliance Care.
- When canceling, clearly state your name, account or policy number, appliance serial number (if applicable), the date you want the cancellation to take effect, and request written confirmation.
- If you cannot find account options or customer numbers, call the company’s customer service and follow up any verbal request with a written confirmation sent by registered post or email where possible.
What happens when you cancel
Cancellation effects depend on the terms of the plan. According to available third‑party guidance, if you cancel during a free trial the subscription typically ends immediately. For paid terms, cancellation may mean no new renewals are taken but coverage often continues until the end of the paid period. Exact outcomes (such as immediate termination vs. coverage to end of term) should be confirmed in writing by D&G.
After cancellation you should receive written confirmation. Keep copies of any cancellation correspondence and proof of delivery; these are key if the company later disputes the cancellation date or continues billing.
Will I get a refund?
No publicly documented, company‑specific refund policy for D&G Appliance Care in Canada was located. That means there is no readily available published statement (for example, a 14‑day right of withdrawal or a blanket 'no refunds' clause) to rely on. Third‑party summaries indicate that free trials end immediately on cancellation and paid terms may simply run to the end of the paid period, but this is not a formal company policy citation.
In practice, refunds (if any) will depend on your contract terms, the timing of cancellation, and the company’s internal policies. If you believe you are entitled to a refund, request it in writing and retain all receipts; if the company refuses, you may need to escalate through your payment provider or consumer protection channels.
D&G Appliance Care plans and pricing
| Plan | Price |
|---|---|
| Basic | Varies |
| Standard | Varies |
| Premium | Varies |
Your consumer rights in Canada
Canadian consumers are protected by federal and provincial consumer protection laws that can cover unfair business practices, deceptive marketing, and certain cancellation and refund rights. Specific rights (for example, cooling‑off periods or statutory cancellation windows) vary by province and by the type of contract.
Because no D&G‑specific consumer‑facing terms for Canada were located, you should review the contract you received when purchasing the plan and consult your provincial consumer protection office or the Government of Canada’s consumer resources if you suspect unlawful conduct or if the company refuses a reasonable statutory remedy.
Customer experiences
Public reviews are mixed. Some reviewers note aggressive renewal or sales practices, while multiple consumer reports on review platforms allege unauthorized charges, misleading cold calls, poor communication, scheduling problems, refusal to reimburse or replace appliances, and difficulties obtaining refunds. One Trustpilot entry referenced a discounted renewal approach, and some forum posts describe cancellation fees and poor follow‑up. Use these reports as anecdotal context; your experience may differ.
Documentation checklist
- Policy or contract document showing terms and start date
- Proof of purchase or receipt
- Account username/email and policy or account number
- Payment receipts or bank/card statements showing charges
- Any correspondence with the company (emails, chat transcripts, call dates and names)
- Photographs or serial numbers of the appliance (if relevant)
- Registered post proof (tracking/return receipt) or confirmation of delivery
Common mistakes
Consumers often assume cancellation is immediate without securing written confirmation - this can lead to continued charges. For example, a verbal phone cancellation without a follow‑up confirmation or registered‑mail proof may be disputed by the provider.
Another common error is not checking the contract for specific cancellation windows or fees and expecting a standard blanket refund policy. Also, many consumers forget to monitor bank statements for continued charges after cancellation and delay contacting their bank or card issuer to dispute unauthorized payments.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online via account | Depends - no documented refund policy; free trial likely ends immediately; paid terms may run to term end | Low |
| Phone with customer service | Depends - request written confirmation; no public refund policy located | Low - Medium |
| Written cancellation (registered post) | Depends - provides strongest proof for refunds or disputes | Medium |
After cancelling
Keep the confirmation and proof of delivery; monitor your bank and card statements for any further charges. If charges continue, contact the payment provider to dispute unauthorized transactions and provide the cancellation evidence. If the company refuses to honor a refund or cancels incorrectly, consider contacting your provincial consumer protection office or filing a complaint with the appropriate consumer authority.
Helpful external resources: TerminationExperts - D&G Appliance Care, public reviews like Trustpilot - Domestic & General (Canada), a relevant forum discussion Reddit - appliance protection experience, and general Canadian consumer information at Government of Canada - consumer protection.
Address
Please address written cancellations to:
D&G APPLIANCE REPAIRS LIMITED
Filwood Green Business Park Unit 28, BS4 1ET Hengrove
Attn: Customer Service / Administration