Cancellation service N°1 in Sweden
Contract number:
To the attention of:
Cancellation Department – Diet Doctor
Fleminggatan 7
112 26 Stockholm
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Diet Doctor service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Diet Doctor: Easy Method
What is Diet Doctor
Diet Doctor is a subscription-based online service that offers low-carb and ketogenic diet guidance, recipes, tools and educational content. It provides a mix of free material and premium content for paying members, delivered via its website and mobile apps.
How to cancel Diet Doctor
- On the Diet Doctor website (credit card or PayPal): log into your account, go to "My membership" and click "Cancel membership" or "Manage my membership". Cancellation takes effect at the end of the current billing cycle. See the official guide: Cancel my membership.
- On the website during a free trial: if you cancel while in the free trial period, cancellation is immediate and you forfeit remaining trial days and access to premium content (see trial details).
- If you subscribed through Apple (App Store / iOS): you must cancel using your Apple ID / iTunes / App Store subscription settings; Diet Doctor cannot cancel App Store subscriptions for you. See: Cancel Appstore membership.
- If you subscribed through Google Play (Android): cancel via the Google Play subscriptions area in the Google Play Store; Diet Doctor cannot cancel Google Play subscriptions on your behalf. See: Cancel Google Play membership.
- If you need to send a formal cancellation or legal notice: send registered mail (recommended for proof of receipt) to Diet Doctor Sweden AB, Fleminggatan 7, 112 26 Stockholm, Sweden.
What happens when you cancel
If you cancel a paid membership on the Diet Doctor website, cancellation normally takes effect at the end of your current billing cycle and you retain access until that date. If you cancel during the free-trial period on the site, cancellation is immediate and you lose access to premium content for the remainder of the trial. Subscriptions made through the App Store or Google Play must be cancelled through those stores; cancelling there typically stops auto-renewal and you retain access until the end of the paid period per the store’s rules. Diet Doctor retains account data according to its privacy and terms; cancelling does not necessarily delete your account unless you request account deletion through the Help Center.
Will I get a refund?
Diet Doctor’s Terms state the free trial period is 7 days; if you cancel during the trial no charge applies. After the trial, purchases are considered final and non-refundable except at Diet Doctor’s sole discretion. If you subscribed via Apple or Google Play, Apple and Google handle refunds respectively: you must request refunds from Apple for App Store purchases and from Google Play for Google Play purchases. If Google Play does not grant a refund, Diet Doctor advises contacting their Help Center for further assistance.
Diet Doctor plans and pricing
| Plan | Price (Canada) | Period | Notes |
|---|---|---|---|
| Monthly (via App Store Canada) | C$14.99 | Monthly | Full access, auto-renews monthly |
| Yearly (via App Store Canada) | C$129.99 | Annual | Full access, auto-renews yearly |
| Monthly (via Official Site, USD converted) | US$14.99 (converted to CAD at checkout) | Monthly | Full access, conversion/fees may apply |
| Yearly (via Official Site, USD converted) | US$99.00 (converted to CAD at checkout) | Annual | Full access, conversion/fees may apply |
Your consumer rights in Canada
Canadian consumers may have statutory protections beyond a vendor’s stated policy. Provinces have varying rules about automatic renewals, cooling-off periods and disclosure of subscription terms. For example, some provinces require clear consent for automatic renewals and may give consumers a right to cancel or seek remedies if renewal occurred without adequate notice. If you believe Diet Doctor auto-renewed without sufficient disclosure or you were charged despite cancelling properly, you can dispute the charge with your payment provider (bank, PayPal, credit card) and/or contact your provincial consumer protection agency to explore statutory remedies.
Customer experiences
Reviews are mixed. Some customers report prompt, full refunds and are satisfied with Diet Doctor’s content, tools and recipe library. Others have complained about unexpected auto-renewals, difficulty cancelling (especially across different platforms), and disputes over being charged after they thought they had cancelled during a trial. Public review sites such as Trustpilot and Sitejabber record both positive success stories and recurring negative reports about billing and cancellation confusion. See examples: Trustpilot and Sitejabber.
Documentation checklist
- Account email and username
- Order or subscription confirmation number and purchase date
- Payment method and last 4 digits (credit card, PayPal transaction ID)
- Screenshots of subscription status, cancellation confirmation, or trial terms
- Dates and copies of any messages or support requests to Diet Doctor
- Bank or card statements showing the charge (for charge disputes)
Common mistakes
Common errors include cancelling in the wrong place (for example, cancelling on the Diet Doctor site when the subscription was set up through the App Store or Google Play), assuming cancellation during a free trial preserves access until the trial end (on the site, cancelling during a trial usually removes access immediately), and not keeping cancellation confirmation emails or screenshots. Another frequent issue is waiting until the renewal date - cancelling before renewal is essential if you want to avoid being charged for the next period. Finally, some users forget to check which payment processor was used (Apple/Google vs direct payment), which affects who can issue refunds.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (credit card or PayPal) | No refund after trial except at Diet Doctor’s discretion; cancel stops future renewals | Low (self-service via account) |
| Web during free trial | No charge if cancelled during 7-day trial; cancelling forfeits remaining trial days | Low (self-service) / consequence: immediate access loss |
| App Store (iOS) | Refunds must be requested from Apple | Moderate (manage via Apple account; Diet Doctor cannot cancel) |
| Google Play (Android) | Refunds must be requested from Google Play; if denied, contact Diet Doctor Help Center | Moderate (manage via Google Play; Diet Doctor cannot cancel) |
After cancelling
After you cancel, keep your documentation (confirmation emails, screenshots and transaction records). If you need help, start with Diet Doctor’s cancellation articles: Cancel my membership, Cancel Appstore membership, and Cancel Google Play membership. For refund disputes or questions about terms, review the Terms and contact Diet Doctor’s Help Center; for App Store or Google Play refunds, submit the request through Apple or Google’s refund process. If you are charged unfairly and cannot resolve the issue with Diet Doctor or the store, consider disputing the charge with your bank or filing a complaint with your provincial consumer protection agency.
Address
Diet Doctor Sweden AB
Fleminggatan 7
112 26 Stockholm
Sweden