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Cancellation service #1 in Canada
Fraavy is an online service that has been reported to operate subscription-based access - often reached via QR codes that redirect users to a payment page. Users have reported a 5-day trial followed by recurring monthly charges. There are widespread complaints about difficulty finding a clear cancellation flow and inconsistent customer support responses.
Cancellation should stop future automatic renewals, but reports indicate inconsistent behaviour: some users retained access until the end of a paid period, while others continued to be billed after requesting cancellation. Because Fraavy’s responses are unreliable in many complaints, you must keep written proof of your cancellation request and any confirmation you receive. Also save copies of any content, receipts, or account information you need, since access or data retention policies may vary or be unclear.
Fraavy promotes a 5‑day trial after entering payment information; if you do not cancel within that window charges (commonly reported as US$49.95/month) begin. This trial functions as a negative‑option trial rather than a clearly stated refund policy. User reports indicate refunds are often denied or difficult to obtain, and many people have found success only by disputing transactions with their bank or filing credit‑card chargebacks. If you believe a charge was fraudulent or made without valid consent, contact your card issuer promptly and provide documentation. There may be limited exceptions for clear billing errors, but refunds are not reliably granted by Fraavy according to available reports.
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Subscription | US$49.95/month (reported) | Recurring monthly after a 5‑day trial | Pricing reported in USD; no verified Canadian pricing found |
Canadian consumers generally have protections under federal and provincial consumer protection laws, including cooling‑off rules in some provinces that can apply to online purchases. However, reports indicate Fraavy may not honor these rights consistently. If you were charged without clear consent, you should contact your card issuer to dispute the transaction and consider filing a complaint with the Competition Bureau or your provincial consumer protection office. Keep in mind time limits for disputes and complaint filings - act promptly.
User reports are recurring patterns of negative: many people say QR codes for parking, restaurants, or offices redirected them to Fraavy payment pages where credit card information was entered, sometimes without realizing a subscription would start. Common patterns include an immediate small authorization (e.g., US$1) followed by a monthly US$49.95 charge, automatic renewals, and unclear cancellation links. Some users succeeded in cancelling through email or phone but others continued to be billed despite contacting support. Several complaints describe the operation as deceptive rather than a legitimate, transparent service.
People commonly assume deleting an app cancels a subscription - this does not stop recurring billing. Another frequent error is relying on the original QR code source (e.g., a venue) when the payment platform was a third party; that does not substitute for direct cancellation with Fraavy or a dispute with the card issuer. Waiting too long past the 5‑day trial or failing to keep written cancellation proof are other examples that make it harder to dispute charges. Finally, some users only dispute the initial small charge and miss the subsequent monthly charge, so monitor statements closely.
| Method | Refund | Difficulty |
|---|---|---|
| Account‑online (member.fraavy.com / fraavy.com) | Possible but often denied or unclear | Medium to High |
| Email ([email protected], [email protected], [email protected]) | Often unreliable; responses inconsistent | High |
| Phone (+1 866‑471‑9677) | May work if you obtain written confirmation; not guaranteed | High |
After you request cancellation, continue to monitor your card and bank statements for any further charges. If you are billed again, immediately contact your card issuer to file a dispute or chargeback and provide the documentation from the checklist. You can also report the issue to Canadian authorities: the Competition Bureau and the Canadian Anti‑Fraud Centre accept reports about deceptive practices. For reference and further action, you can revisit your account at member.fraavy.com or the main site at fraavy.com, and consult federal resources such as the Competition Bureau at competitionbureau.gc.ca and the Canadian Anti‑Fraud Centre at antifraudcentre-centreantifraude.ca.
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Written by Logan Lewis
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.