Kündigungsdienst Nr. 1 in Canada
Sehr geehrte Damen und Herren,
Ich teile Ihnen hiermit meine Entscheidung mit, den Vertrag bezüglich des Dienstes Her Fantasy Box zu beenden.
Diese Mitteilung stellt einen festen, klaren und eindeutigen Willen dar, den Vertrag mit Wirkung zum nächstmöglichen Termin oder gemäß der anwendbaren vertraglichen Frist zu kündigen.
Ich bitte Sie, alle notwendigen Maßnahmen zu ergreifen, um:
– jegliche Abrechnung ab dem Datum des Kündigungswirksamwerdens einzustellen;
– mir schriftlich die ordnungsgemäße Berücksichtigung dieser Anfrage zu bestätigen;
– und gegebenenfalls mir die Endabrechnung oder die Saldenbestätigung zu übermitteln.
Diese Kündigung wird Ihnen per zertifizierter E-Mail zugestellt. Der Versand, die Zeitstempelung und die Integrität des Inhalts sind nachgewiesen, wodurch dies ein nachweisbares Schriftstück ist, das den Anforderungen des elektronischen Nachweises entspricht. Sie verfügen somit über alle notwendigen Elemente, um diese Kündigung gemäß den anwendbaren Grundsätzen bezüglich schriftlicher Benachrichtigung und Vertragsfreiheit ordnungsgemäß zu bearbeiten.
Gemäß den Vorschriften zum Schutz personenbezogener Daten bitte ich Sie auch:
– alle meine Daten, die nicht für Ihre rechtlichen oder buchhalterischen Verpflichtungen erforderlich sind, zu löschen;
– alle zugehörigen persönlichen Bereiche zu schließen;
– und mir die wirksame Löschung der Daten gemäß den anwendbaren Rechten zum Schutz der Privatsphäre zu bestätigen.
Ich bewahre eine vollständige Kopie dieser Mitteilung sowie den Versandnachweis auf.
Cancellation Her Fantasy Box: Easy Method
What is Her Fantasy Box
Her Fantasy Box is a subscription and one-time purchase service that ships curated personal-care and intimate products. The company’s website lists product details and policies (pricing in USD on the site) and it offers international shipping, including to Canada. Their public policies describe subscription management, returns, and a 30-day “risk-free” returns window.
How to cancel Her Fantasy Box
To cancel a subscription you must contact Her Fantasy Box before your next billing or delivery date. Below are the typical cancellation routes and the key timing requirement.
- Contact Customer Support by email at info@herfantasybox.com, use the website contact form, live chat, or phone at +1 786-273-17964, or cancel through your online account. You must cancel at least 1 day before your next scheduled delivery or billing date; cancellation takes effect at the end of the current period or next billing cycle. See their subscription policy: Subscription policy. For one-time (non-subscription) orders, contact customer service as soon as possible - changes or cancellations cannot be guaranteed once an order has been processed: Order changes & cancellations.
What happens when you cancel
When you cancel a subscription with Her Fantasy Box, the cancellation is effective at the end of the current subscription period or next billing cycle; you should not expect an immediate stop to service unless specified by support. You will generally retain access to products or deliveries already paid for through the end of that period. Future recurring charges should stop after cancellation takes effect. The company’s public policies do not provide detailed data-retention timelines; if you want your account deleted or personal data removed, contact customer support and keep written confirmation.
Will I get a refund?
Her Fantasy Box advertises a "30 Days Risk‑Free Guarantee": you may return products within 30 days of purchase with original packaging and contents for a full refund. Return shipping may be your responsibility unless items are defective or incorrect - in those cases contact customer service immediately for return instructions and to arrange refund or replacement. The published policies do not clearly state pro‑rata refunds for unused portions of subscription periods; subscription cancellations are described as taking effect at the end of the current period. If you believe you are due a refund under Canadian consumer protection rules or the company’s policy, contact support with your order details promptly.
Her Fantasy Box plans and pricing
| Plan | Price | Billing |
|---|---|---|
| Subscription (monthly / recurring) | USD pricing shown on website; no Canadian (CAD) pricing listed publicly | Recurring billing; cancel at least 1 day before next charge (see subscription policy) |
| One‑time purchase | USD pricing shown on website; no Canadian (CAD) pricing listed publicly | Single charge at checkout; changes/cancellations may not be possible once processed |
Your consumer rights in Canada
Canadian consumers generally have statutory protections for online purchases (for example, province-specific cooling-off and consumer protection rules). Her Fantasy Box’s public materials do not explicitly reference those statutory rights; instead they offer a voluntary 30-day return policy that is more generous than many minimums. If items are defective, incorrect, or not delivered, contact the company promptly to preserve your rights under their policy and applicable Canadian law. If you encounter problems the merchant does not resolve, you may escalate to your payment provider (chargeback) or your provincial consumer protection office for guidance.
Customer experiences
Public reviews are mixed. Some Canadian customers on Trustpilot praised product ingredients and effectiveness but reported slow shipping to Canada. Other reviews on Trustpilot, Reddit, and app feedback report issues such as leaking or missing items, unresponsive customer service, unintended recurring charges, app glitches, and complaints that the money‑back guarantee was not honored in some cases. These experiences suggest that while many customers receive acceptable service and products, fulfilment and support quality can vary - document communication and orders if issues arise.
Documentation checklist
- Order number and account email
- Receipt or payment confirmation
- Dates of purchase, shipment, and billing
- Photos of damaged or incorrect items and packaging
- Tracking number and carrier information
- Screenshots or copies of any app/web pages showing charges or subscription settings
- Copies of all communications with customer support (emails, chat logs)
Common mistakes
Common mistakes include waiting past the 30‑day return window, assuming a one‑time order can be cancelled after it is processed, not cancelling at least 1 day before the next billing date, and failing to keep order documentation (receipts, photos, tracking). Another frequent error is relying on app store billing controls when the company’s policies indicate cancellations and refunds are handled via customer support or the website - if in doubt, contact Her Fantasy Box directly and save the response.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via online account | Subscription stops at end of current period; product refunds handled under 30‑day return policy | Easy to Moderate |
| Contact Customer Support (email / contact form) | Product refunds possible within 30 days; defective/incorrect items may be refunded or replaced | Moderate (response time varies) |
| Phone / Live chat | Same refund rules apply; faster clarification possible if agent is available | Moderate (availability dependent) |
| Attempt to change / cancel one‑time order after processing | Refunds/changes not guaranteed once processed; must contact support ASAP | High difficulty |
After cancelling
After you cancel, save confirmation of cancellation and monitor your bank or card statements for any unexpected charges. If you need to return products, follow the instructions on the returns page and expect to pay return postage unless the item is defective or incorrect. Helpful links: subscription policy (herfantasybox.com/subscription-policy), returns information (herfantasybox.com/returns), and order help (herfantasybox.com/order-help). If you cannot resolve a refund or delivery problem, consider contacting your payment provider or your provincial consumer protection office for next steps.
Address
96 Mowat Ave, Toronto ON M6K 3M1, Canada