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Cancel HUNGRYROOT
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I hereby notify you of my decision to terminate the contract relating to the Hungryroot service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hungryroot: Easy Method
What is Hungryroot
Hungryroot is a meal-delivery and grocery service that curates groceries and ready-to-cook items with recipe guidance, delivered on a recurring schedule. The company is U.S.-based and offers web and mobile account management, customer support channels, and a stated refund/guarantee policy for customers.
How to cancel Hungryroot
- On the web (desktop): sign in, go to Account Settings → Account Details → Cancel Account. Follow confirmation prompts; you should receive an email confirmation. See Hungryroot support.
- On the app or mobile browser: open Profile → Account Settings → Account Details → Cancel Account. Complete the prompts and check for an email confirmation. See Hungryroot support.
- Live chat: use the site live chat, request cancellation, provide account details, and ask for a written confirmation. (Reference: live chat help.)
- Email: send a cancellation request to support@hungryroot.com including your full name and account email; request confirmation by email. (See instructions.)
- Phone: call the official number +1‑855‑222‑5704 and request account cancellation. Note that other numbers found online may be unofficial. (Reference: customer help.)
- Pause instead of cancel: if you prefer, skip upcoming weeks or pause deliveries (pause available up to 8 weeks) rather than cancelling. See pause information in support resources.
- Timing: you must cancel before the billing cutoff (for example, 11:59 pm local time on your Renewal Date) to avoid being charged for the next delivery. See terms.
What happens when you cancel
When you complete cancellation you should lose access to future scheduled deliveries and your subscription will not renew after the current billing period, provided cancellation occurs before the service's cutoff time for that renewal. Hungryroot sends an email confirmation of cancellation - keep that message as proof. Your account information and order history typically remain accessible for a time under the company's account policies; if you want permanent deletion, request that explicitly through support.
Will I get a refund?
Refunds are handled on a case-by-case basis. Hungryroot's stated policy allows refunds requested within 30 days of delivery, with processing times of approximately 10 - 15 business days; they do not accept returns. Additionally, Hungryroot offers a "Hungryroot Happiness Guarantee" for first deliveries: if you aren’t satisfied with your first delivery, you can request a refund or store credit within 7 days of delivery. If you believe you were charged after cancelling or have a delivery issue, contact support promptly and retain documentation to support a refund request.
Hungryroot plans and pricing
| Plan | Price (CAD) | Notes |
|---|---|---|
| Available plans | Varies | No Canada-specific CAD pricing publicly available; U.S. pricing in USD is used by the company. |
Your consumer rights in Canada
Hungryroot is a U.S.-based service but Canadian consumers retain protections under provincial and federal consumer laws. You have the right to cancel recurring services before the next billing cycle and to challenge unfair auto-renewal or unauthorized charges. If Hungryroot’s stated cancellation or refund policies are not honoured, you may dispute charges through your payment provider (bank or credit card issuer) and contact provincial consumer protection agencies for assistance. Keep records of cancellation attempts and any confirmations to support complaints or disputes.
Customer experiences
Customer reviews are mixed. Many customers praise Hungryroot for fresh ingredients, convenient recipes, and help with meal planning and reducing waste. However, common negative reports include difficulty obtaining timely cancellations or confirmations, instances of continued billing after attempted cancellation, intermittent problems with produce quality, and delays or lack of responses from customer service regarding credits or refunds. These experiences suggest keeping careful documentation and verifying cancellation confirmations is important.
Documentation checklist
- Account email and full name used for the Hungryroot account.
- Order number(s) and dates of the delivery(ies) in question, if relevant.
- Screenshots or copies of cancellation screens, confirmation messages, and any chat transcripts.
- Copies of emails sent and received, including the cancellation confirmation email if provided.
- Payment method details (last 4 digits of card) and timestamps of cancellation attempts.
- If you send registered mail, keep the delivery receipt (see headquarters address below).
Common mistakes
Frequently seen errors include cancelling after the billing cutoff and still being charged for the next delivery, failing to retain or request a written confirmation of cancellation, relying on unofficial phone numbers found online, and assuming a paused account is the same as cancelled. Another common mistake is not following up when a charge appears - delays in customer service responses mean early, documented escalation (email, chat transcript, bank dispute) is often necessary.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (desktop) | Case-by-case; refunds processed per policy (30 days; Happiness Guarantee for first delivery). | Low - self-serve cancellation with email confirmation in most cases. |
| App / mobile browser | Case-by-case; same policy applies. | Low - self-serve cancellation available in the app. |
| Live chat | Case-by-case; request written confirmation and follow up if needed. | Moderate - immediate interaction but may require transcript or follow-up. |
| Email to support@hungryroot.com | Case-by-case; refunds may take processing time; keep message records. | Moderate to High - can be slower, dependent on response times. |
| Phone (+1‑855‑222‑5704) | Case-by-case; request confirmation by email or transcript. | Moderate - direct but depends on agent and whether you obtain written proof. |
| Registered mail to HQ | Case-by-case; provides strong proof of delivery but slower for processing. | High - slow but offers a postal delivery receipt (recommended if other methods fail). |
After cancelling
After you cancel, keep the cancellation confirmation email and any chat transcripts. If you believe you are entitled to a refund, reference Hungryroot’s refund policy and the Happiness Guarantee when you contact support. Useful links: cancel instructions (support article), Happiness Guarantee (guarantee details), and terms (terms). If a charge appears after cancellation, contact your bank or card issuer to dispute the charge and consider contacting provincial consumer protection authorities if you cannot resolve the issue directly with Hungryroot.
Address
Hungryroot, Inc., 41 E 11th St, Floor 11, New York, NY 10003-4602, USA