Cancellation service #1 in Canada
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Hutsy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Hutsy: Easy Method
What is Hutsy
Hutsy is a Canadian app and subscription service that helps users monitor and manage recurring bills and subscriptions, with features such as bill tracking and a bill coverage service. It is offered as a paid membership providing tools to reduce overdrafts and improve budgeting habits.
How to cancel Hutsy
You can cancel directly in the Hutsy app; this is the primary and easiest method. Follow these steps in the app to stop future charges and prevent renewal.
- Open the Hutsy app → tap Settings → Membership → Cancel Membership. Follow any on‑screen confirmations to complete cancellation.
- After cancelling, keep any confirmation screen or email and note the date and time of cancellation. The account remains active until the end of the current billing period; pending payments may still process.
What happens when you cancel
Cancellation stops future recurring payments and prevents automatic renewal, but your Hutsy account remains active until the end of the current billing period. Any payment that was already authorized or is pending at the time you cancel may still be processed by your bank or payment provider. Hutsy’s data retention and what remains visible in your account are governed by their privacy policy and terms of service; if you need data removed, follow the app’s account or privacy settings or contact support.
Will I get a refund?
Hutsy’s published Terms of Service state that fees are non‑refundable except where required by law. The web terms also indicate subscriptions renew automatically until cancelled and that there are no refunds once a billing period has begun. This means routine refunds are not provided by policy, although legally required refunds (for example, under provincial consumer protection rules) may still apply.
Hutsy plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Annual Membership | C$120.00 | Annual | Access to bill monitoring and bill coverage service; 5% service fee on each bill covered |
Your consumer rights in Canada
Canadian consumer protection law can provide rights that override a company’s “no refunds” policy. Some provinces have specific cooling‑off or withdrawal rights (for example, Quebec has a statutory 14‑day right of withdrawal in many circumstances). Businesses operating in Canada must comply with provincial and federal consumer protection obligations, and must provide refunds where the law requires them even if their Terms of Service say otherwise. If you believe a legal right applies to your situation, contact your provincial consumer protection office for guidance and timelines.
Customer experiences
Many users praise Hutsy’s clean, modern interface and report benefits such as improved budgeting, better subscription tracking, and reduced financial stress. Positive reviews often highlight the app’s helpful design and utility for avoiding overdrafts. At the same time, there are numerous complaints from users reporting unexpected charges, difficulty cancelling shortly after signup, lack of refunds, and slow or unresponsive customer service. Several reviews allege repeated unauthorized charges or problems obtaining refunds. You can view community feedback on sites like Trustpilot.
Documentation checklist
- Account email and username; date you signed up.
- Screenshots of your membership page (showing active status), the cancellation confirmation, and any on‑screen messages.
- Transaction dates, amounts, and bank or card statements showing Hutsy charges.
- Copies/screenshots of Terms of Service or pricing page at the time of purchase (use Hutsy Terms if applicable).
- All correspondence with Hutsy support (emails, in‑app messages) and the dates/times you contacted them.
Common mistakes
Users commonly make a few avoidable mistakes: assuming cancelling immediately reverses a recent charge (pending or authorized payments may still post), not saving confirmation of cancellation, waiting until the renewal date to cancel (which can be risky if you miss the timing), and relying solely on verbal customer support promises without written evidence. Another frequent issue is attempting to cancel by email or bank dispute before using the in‑app cancellation flow - using the app ensures the subscription flag is cleared in Hutsy’s system.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| In‑app cancellation (Settings → Membership → Cancel) | No (refunds only where legally required) | Easy |
| Contact support / email | Generally no (possible refund if required by law or exceptional goodwill) | Medium |
| Mailed certified letter (recommended: raccomandata A/R) | Generally no (possible legal exceptions; provides strong proof of notice) | Medium - Hard |
After cancelling
After you cancel, keep all cancellation confirmations and transaction records. If you believe you are owed a refund under provincial law, contact Hutsy support first with your documentation; if that does not resolve the issue, contact your provincial consumer protection agency. Helpful links: Hutsy Terms of Service, Hutsy registration/info, user reviews at Trustpilot, and general Canadian consumer information at Government of Canada - Consumer information.
Address
If you choose to send written notice, you may mail to Hutsy’s Canadian address and clearly indicate that the purpose is membership cancellation (you can add “disdetta” or “cancellation” in the letter). Address: 88 Queens Quay W, Toronto, Ontario, M5J 0B6, Canada. Sending by certified/registered mail (raccomandata A/R) is recommended to obtain proof of delivery.