Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Lashify
11437 Chandler Blvd
91601 North Hollywood
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Lashify service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Lashify: Easy Method
What is Lashify
Lashify is a beauty brand that sells at-home lash extension systems, refill products, and related accessories through its website and retail partners. The company provides both one-time purchases and recurring order options for replacement products and consumables.
How to cancel Lashify
Before cancelling, check your order history, the billing date for any subscription, and any return or warranty terms that apply to recent purchases. If you need a strong proof of cancellation for legal or consumer protection purposes in Canada, send a registered, trackable communication as described below.
- Log into your Lashify account and look for subscription or order settings - try to cancel there first and note any confirmation number or on-screen confirmation.
- If online cancellation is not available or you prefer a formal notice, prepare a written cancellation request that includes your full name, account email, order number(s), the date you want service to stop, and a clear statement that you are cancelling the subscription or order.
- Send the written cancellation by registered, return-receipt mail (raccomandata A/R) to the company address (see Address section). Keep the receipt and tracking number as proof of delivery.
- Follow up by emailing Lashify customer service (if you have an address from their site) and keep copies of all correspondence; allow a reasonable processing period (several business days) and check your bank/credit statements for any further charges.
What happens when you cancel
Cancellation typically stops future recurring shipments and prevents further automatic charges after the effective cancellation date. Orders that were already processed or shipped before the cancellation may still be fulfilled and billed according to the seller’s terms. Your account and purchase history usually remain accessible online for record-keeping, and the company may retain certain personal data as permitted by its privacy policy and applicable law.
Will I get a refund?
Refund eligibility depends on Lashify’s return and refund policy, the timing of your cancellation relative to billing or shipment, and whether products are unopened or defective. Defective goods or clear breaches of sale terms are commonly eligible for refund or replacement under most retailers’ policies and Canadian consumer protection principles. If you believe a charge was unauthorized you can also contact your payment provider to dispute the charge. Always keep purchase receipts, photos of defects, and proof of your cancellation attempt to support any refund request.
Lashify plans and pricing
| Plan / Product | Price | Billing frequency |
|---|---|---|
| Home kits (one-time) | Varies | One-time |
| Refill subscription | Varies | Varies |
| One-time purchases (individual items) | Varies | One-time |
Your consumer rights in Canada
Canadian consumer protections vary by province, but generally you have rights against defective goods and against misleading or unfair business practices. There is no uniform nationwide “cooling-off” period for all online purchases, so cancellation and return rights depend on the seller’s terms and on provincial statutes. If you encounter a problem, keep documentation and consider contacting your provincial consumer protection office or the Competition Bureau for guidance. For unauthorized charges, you may also request a chargeback or dispute through your credit card issuer, subject to their timelines and terms.
Customer experiences
Customer reports are mixed: many buyers report straightforward purchases and satisfactory product quality, while others note delays in customer-service responses or difficulty obtaining refunds for certain returns. Experiences often depend on how promptly customers contact support, whether they follow return authorization procedures, and whether they keep clear proof of purchase and delivery when sending cancellations or returns.
Documentation checklist
- Order number(s) and order confirmation email(s)
- Account email and full name used for purchase
- Copy of your written cancellation request
- Photos of the product condition (if defective) and date-stamped evidence
- Registered-mail receipt and tracking number or proof of delivery
- Copies of any email or chat correspondence with customer service
- Bank or card statements showing charges you are disputing
Common mistakes
People commonly make a few avoidable errors: cancelling after a billing date without checking the renewal schedule (resulting in an unexpected charge), failing to obtain or retain proof of cancellation, sending only an untracked email or message that cannot be verified later, or returning items without following the seller’s required return-authorization steps. For example, sending a plain email and then seeing another charge can be harder to dispute than sending a registered letter with return receipt.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online account cancellation | Possible, depends on timing and policy | Low |
| Email to customer service | Possible, depends on response and documentation | Medium |
| Phone call to support | Possible, requires follow-up proof | Medium |
| Registered mail (formal notice) | Depends; best for legal proof of notice | Medium - High |
| Credit card dispute / chargeback | Possible for unauthorized or non-delivered charges | Medium - High |
After cancelling
After you cancel, monitor your bank and card statements for any further charges and save all confirmations and tracking information. If a promised refund does not appear within the timeframe given by the seller, follow up with written notices and escalate to your payment provider if necessary. For further guidance, consult Lashify’s support pages and Canadian consumer resources to understand provincial rules and dispute options.
Useful links: Lashify main site: https://lashify.com; Government of Canada consumer information: https://www.canada.ca/en/services/consumer.html; Canada Post (registered mail information): https://www.canadapost.ca.
Address
Send registered cancellation correspondence (raccomandata A/R) to:
Lashify Attn: Customer Service
11437 Chandler Blvd
North Hollywood, CA 91601
United States of America
Using registered, return-receipt mail is recommended to ensure legal validity and to retain proof of delivery.