Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Morningsave
1950 Parker Road
75010 Carrollton
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Morningsave service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Morningsave: Easy Method
What is Morningsave
MorningSave is a membership-based e-commerce service that offers discounted merchandise and shipping deals to subscribers. Membership benefits include discounted pricing and a promoted free-shipping membership feature; the service and related terms are administered by MorningSave (Mercatalyst, Inc.).
How to cancel Morningsave
- Web membership: Sign in at the MorningSave website and go to the membership or account section; follow the link to deactivate or cancel your membership before your monthly renewal date. See the membership agreement.
- Mobile app (App Store / Google Play): Open the MorningSave mobile app, sign in, open account settings or the membership area, choose “Manage Membership” (or similar) and confirm cancellation. If you subscribed through the App Store or Google Play you may also manage or cancel the subscription through your device’s subscription settings; see a how-to guide at this walkthrough.
- Order cancellations / support: For cancelling individual orders or other issues, use MorningSave’s online support form to open a ticket; MorningSave indicates order-level cancellation or support is handled via their support portal rather than by phone. Use the support page at MorningSave Support.
What happens when you cancel
When you cancel a MorningSave membership before your next renewal date, membership benefits end immediately. The company states that any ongoing benefits stop at cancellation and you will not be billed for future monthly cycles. Your account data and order history remain subject to MorningSave’s privacy and account policies; cancellation does not necessarily remove purchase records or other account information.
Will I get a refund?
MorningSave’s policy states that previous monthly membership charges are non-refundable. If you cancel partway through a billing period, partial-month charges are generally waived going forward but refunds for months already billed are not issued. Product refunds are discretionary: damaged, defective, or DOA (dead on arrival) items must be reported within 21 calendar days of receipt to be eligible for replacement or refund at MorningSave’s discretion. Change-of-mind or buyer’s remorse returns are not accepted under their published terms. For more detail, see MorningSave’s FAQ at MorningSave FAQ and the membership agreement at Membership Agreement.
Morningsave plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Membership | $5.99/month (USD) | Monthly | Free standard shipping on all orders |
| Per-order shipping fee | $8.99 (USD) | One time (first order) | Free shipping for one hour on subsequent orders |
Your consumer rights in Canada
MorningSave’s published policies do not explicitly reference Canadian statutory consumer protections such as provincial cooling-off rules or federal consumer laws. Under Canadian law, consumers may have rights that are not reflected in a merchant’s voluntary return or refund policy - these rights depend on the type of purchase, the seller’s representations, and applicable provincial or federal statutes. If you believe your consumer rights under Canadian law apply (for example, in cases of misleading representations, defective goods, or warranty issues), you can seek remedies through provincial consumer protection offices, your card issuer (chargeback), or small-claims court. Consider keeping records of order confirmations, communications, and any defects to support a claim.
Customer experiences
Public reviews are mixed. Many customers praise MorningSave’s customer service for being responsive and resolving issues quickly - some reviews name staff and describe prompt refunds or replacements. Other reviewers report slow responses, shipping delays, wrong or defective items, and frustrations with the lack of phone support. Overall, experiences appear to vary by order and product; timely reporting of damaged items (within 21 days) increases the chance of a resolution according to the company’s policy.
Documentation checklist
- Order confirmation or receipt (order number and date)
- Proof of purchase (payment method statement or invoice)
- Photos of damaged, defective, or incorrect items
- Date-stamped evidence of delivery (tracking or courier notice)
- Copies of any communications with MorningSave support (emails, ticket IDs)
Common mistakes
Customers sometimes wait too long to report damaged or defective items - MorningSave requires notification within 21 calendar days for eligibility. Another frequent error is attempting to request a refund for change-of-mind purchases; MorningSave’s policy excludes buyer’s remorse returns. Also, subscribers who signed up via an app subscription may forget they must cancel in the app store or the app itself rather than only on the MorningSave website, which can lead to continued billing.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web membership cancellation (MorningSave site) | Stops future charges immediately; previous monthly charges non-refundable; partial-month charges waived when cancelled before renewal | Easy |
| App subscription (App Store / Google Play) | Cancellation via app stops future renewals; refunds for past charges are generally non-refundable per MorningSave - check store policies for in-app refund options | Easy to Moderate |
| Order cancellation / product refund (support ticket) | Refunds for damaged/defective/DOA within 21 days may be issued at MorningSave’s discretion; change-of-mind not accepted | Moderate to Difficult (case-dependent) |
After cancelling
After you cancel, keep copies of confirmation that your membership was deactivated and any support ticket numbers. If you have a dispute about an order or defective goods, use MorningSave’s support form found at MorningSave Support and reference your documentation. For membership terms, consult the membership agreement, and for product return windows and conditions see the FAQ. If you are in Canada and believe statutory consumer protections apply, consider contacting your provincial consumer protection office, your payment card issuer to discuss chargeback options, or seeking legal advice for further remedies.
Address
Mercatalyst, Inc
1950 Parker Road
Carrollton, Texas 75010
United States