Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Mullybox
15133 Kercheval Ave
Grosse Pointe
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Mullybox service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Mullybox: Easy Method
What is Mullybox
Mullybox is a subscription box service that curates apparel, accessories and training or gear items for golf and fitness enthusiasts. Boxes are offered on a recurring (typically quarterly) basis and come in different tiers - from apparel-only options to full gear-and-apparel packages designed to deliver curated items each billing period.
How to cancel Mullybox
The company’s published FAQ states you may cancel your subscription at any time with no commitment or minimum term. The guidance below collects the practical ways customers use to stop future renewals; Mullybox’s instructions do not explicitly separate web vs app-store scenarios, so choose the route that matches how you subscribed.
- Email (preferred/fastest): Send a cancellation request to info@mullybox.com. Include your full name, order number or subscription ID, the email used on the account and a short subject such as “Cancel Mullybox Subscription.” Ask for written confirmation.
- Online account: Log in at mullybox.com, go to your account or subscription management area and use the cancel or manage-subscription option. Save or screenshot the confirmation page or email.
- Payment platform (if applicable): If you subscribed through a third party (Apple App Store, Google Play or a payment provider), cancel via your Apple/Google/subscription settings to stop future charges; Mullybox’s FAQ indicates cancellation is handled through the subscription management interface or payment source.
- Postal request (slower): You can send a cancellation letter to Mullybox at their postal address: Mullybox, 15133 Kercheval Ave, Grosse Pointe, Michigan, United States. Include the same identifying details as above and allow extra time for processing.
What happens when you cancel
Cancelling stops future automatic renewals and future boxes; Mullybox’s public guidance is that you may cancel at any time. In most subscription services, cancellation prevents the next scheduled charge but does not retroactively undo charges already billed - expect that already-processed payments for the current billing period will remain unless a refund or return is approved under the merchant’s return policy. Ask Mullybox for written confirmation of cancellation and retain any confirmation for your records.
Mullybox will continue to hold whatever account or order information is necessary to process returns, refunds or support requests unless you request account deletion; contact support to ask about data removal or privacy concerns and to confirm any steps they require.
Will I get a refund?
Mullybox’s return policy offers a full refund (no questions asked) if the entire box is returned within 30 days of the order; return shipping may be the customer’s expense depending on the nature of the return. There is no publicly-stated general 14‑day “cooling-off” statutory refund in Mullybox’s policy. Outside the merchant’s stated 30‑day return window, refunds are handled according to the seller’s terms and applicable provincial rules (for example, refunds may be required in certain situations such as non-delivery within required timeframes). Always request written confirmation of any approved refund and keep tracking information for returned shipments.
Mullybox plans and pricing
Below are the approximate quarterly plans and Canadian-dollar equivalents based on available plan descriptions and an approximate conversion. Official CAD pricing is not published by Mullybox and actual charges may vary due to exchange rates or platform settings.
| Plan | Price (approx. CAD) | Period | Features |
|---|---|---|---|
| Elite Membership (full Mullybox) | ≈ C$168.75 per quarter (≈ C$56.25/month) | Quarterly | Apparel, accessories, training aids, curated gear |
| Apparel Box | ≈ C$101.24 per quarter (≈ C$33.75/month) | Quarterly | Polo, hat, socks |
| Mullybox (gear + apparel) | ≈ C$161.99 per quarter (≈ C$54.00/month) | Quarterly | Apparel plus equipment accessories |
| MB Apparel | ≈ C$128.24 per quarter (≈ C$42.75/month) | Quarterly | Apparel only |
| Performance Box | ≈ C$135.00 per quarter | Quarterly | Fitness, technique, diet & mindset |
| Mully Junior | ≈ C$105.00 per quarter | Quarterly | Golf gear subscription for kids |
| Premium Box | ≈ C$150.00 per quarter | Quarterly | High-end brand name clothes, up to C$250+ retail value |
Your consumer rights in Canada
Canadian federal law does not generally provide a mandatory automatic cancellation or refund right for change-of-mind online purchases; merchants define their own policies and must honour those policies. A 14‑day cooling-off period is not a general federal requirement for online subscriptions - only certain contracts (door‑to‑door sales, fitness clubs, timeshares, etc.) have specific provincial rules. Some provincial rules require clear contract details, permit cancellations under specific conditions (for example if mandatory information was missing), and set timelines for refunds in particular circumstances (for example Nova Scotia and Quebec have consumer protections and refund timelines for certain types of transactions). For background, see an overview at MONDAQ and provincial guidance such as Quebec’s consumer portal.
Customer experiences
Customer reviews are mixed. Positive comments frequently note ease of ordering, attractive introductory deals, unexpectedly useful or higher-quality items, and responsive customer service in some cases (customers have reported swift outreach from Mullybox representatives to resolve issues). Negative feedback commonly cites perceived poor value for money (items described as cheap or irrelevant), shipping delays or non-shipment, and mismatch between expectations and received items. These mixed experiences suggest timeliness and perceived product value are the two most common differentiators among reviewers.
Documentation checklist
- Order number or subscription ID, full name, email used on the account and date of purchase.
- Last four digits of the card used (if available) or payment platform reference; screenshots of the subscription page or billing statement showing recurring charges.
- Copies of any email confirmation, previous correspondence with Mullybox, and the cancellation request (email text or screenshot).
- If requesting a refund via return: photos of the unopened/returned box (if relevant), tracking number for returned shipment, and the date you posted the return.
Common mistakes
Common errors include waiting until after a renewal charge posts to request cancellation (many customers expect a retroactive refund but refunds are governed by the merchant’s return policy), failing to include identifying order details in the cancellation request (which slows processing), and assuming a statutory 14‑day “cooling off” right applies to Mullybox subscriptions. Another frequent issue is returning only part of a box and expecting a full refund despite Mullybox’s stated policy requiring the entire box for a no-questions refund within 30 days.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Email to info@mullybox.com | Refund possible if entire box returned within 30 days; otherwise subject to merchant terms | Easy - preferred and often fastest |
| Online account at mullybox.com | Stops future renewals; refunds follow return-policy rules (30‑day full-box return) | Easy - immediate if you can access your account |
| Cancel via Apple / Google / payment platform | Cancels future charges; refunds handled separately by Mullybox per returns policy | Medium - you must cancel in the third-party subscription settings |
| Postal mail to company address | Refunds handled per returns policy; slower processing | Harder - slower and less immediate confirmation |
After cancelling
After you cancel, confirm you receive a written cancellation confirmation by email or account notice and monitor your bank or card statements for any unexpected charges. If you are returning a box for a refund, keep tracking information and photos of the shipment until the refund posts. For Mullybox’s published guidance see their FAQ page at Mullybox FAQ and contact customer support at info@mullybox.com for account-specific questions. If you believe a consumer protection law applies in your province (for example non-delivery within required timeframes), consider contacting your provincial consumer protection office for advice or filing a complaint.
Address
Mullybox
15133 Kercheval Ave
Grosse Pointe, Michigan
United States